Each visit I've had the staff are friendly and efficient. The check in process is streamlined you…read morecan use a mobile device or a touchpad kiosk upon arrival.

I received great care at Quest! I was seen at my scheduled appointment time and I had no issues…read more The location was clean and sanitary. I would choose this location for future lab work.

The staff were very friendly and patient with me. You can tell they value customer service.read more

I walked in, had a shot interaction and then walked to Quest Diagnostics across the streetread more

Two stars are for the techs performing my MRIs, they were very friendly and did a great job. My…read moreissue is with Tower itself. First, Tower would not schedule both of my MRIs together. In the past at a larger radiology place in Waldorf, I've been able to schedule two exams for one visit. However I was told this was not an option so I scheduled the one I thought was the most urgent first. Tech could not start the IV after a few tries which was fine. However when I returned for the next MRI a few days later I was told the exam was marked as incomplete Siri the fact the last tech could not get the IV in for the dye. The tech performing the next MRI was able to get the IV and finish the first MRI and second. Days later and I still have no report from either exam. I have no problem with the techs performing the MRIs, they seemed to do the best they could with what appeared to be limited help. However, Tower seems to have no sense of urgency. I went with Tower because they could get me in sooner. However this has not made a difference and at this point I should have just went with another imaging spot. The patient portal is also bootleg. I will absolutely never go here again. I will stick with another bigger name radiology company that has moved into a brand new building. This place may be good for routine imaging, this maybe's good spot but I absolutely would not recommend for an urgent concern.

The stars I'm giving are solely for the amazing technician who did my CT scan. If you can get past…read morethe extreme rudeness and unprofessional front desk staff then all is well. I don't think I would want to deal with how unprofessional this whole process was anymore so I plan on finding a professional radiology location in all aspects in the future. I would drive 3 hours to a new location before coming back here. The icing on the cake was hearing the front desk complain about being at work and wanting to go home, along with the trash music playing in the waiting area. Just unbelievable. Some customers are coming here for scans and checks for possible cancer and this is who we're working with? Here are more details. My lab orders were faxed TWICE and they did not receive them. Fix your fax machine! Secondly, I called the day before to make sure my appointment was set and to ask how to prepare for it. She was so short with me on the phone, and said instructions were emailed to me. NO they were NOT! She sent the email to me "again" and that was the first email I received. I asked how much water I needed to drink and she said in a short tone "just make sure you're hydrated". Also, patients shouldn't have to greet YOU when they come into the office. You're the front office staff and need to speak up and greet the patients! Avoid this location unless you want an awful experience! I'm not sure who manages this location but your front office staff needs more training!

I checked in using the kiosk and was seen within 5 minutes. Front desk staff was friendly.Chasity…read morefound my veins on the first try and got me in and out. Would definitely try this location again! I went on a weekday just after lunch and there were only two people ahead of me. The space is really small with limited seating so try to come early or make an appointment.

Great customer service! Got in and out so quick. The staff is always so friendly! Highly recommend…read morethe Waldorf Labcorp location!

I made an appointment to get a Covid test at this location. About 30 minutes before my scheduled…read moretest I get a phone call saying all their vaccines are expired. I explain I needed a test and not vaccine, I was told those are also expired. They then said they should get some in but not by my appointment time. I tried to call back later to see if the got any, the phone number I called back did not ring. Instead it made a a loud screeching sound. This is a complete mess, I am not sure who manages that place but they are doing an awful job. Most things are expired and they have no working phone. WOW! This is a company that is supposed to help with our health.......

I went there on Sunday., 1/27, without an appt and had a wonderful experience. I signed in and it…read moresaid the wait was 5 minutes. It was less than 5 minutes when the previous patient left and I went in. I was getting vaccinations for an international trip and the experience was great. Really quick and efficient and I didn't have to take time off from work to see my primary physician. I'll go again. Joy G

doc wrote script for MRI w and w.o contrast for undetermined ongoing spine pain. LONG family…read morehistory of cancer, mom and twin both passed from different types of cancer and another sibbling has cancer. Yet this MRI facility trying to save some $$ called docs office and spoke to who knows, but not the doc and decided he did not need the MRI with contrast and if he does he can just come back and do another.... We have lived MRI nightmares a long time from myself, my child, whom we lost at 23 from medical issues and other family members. The only way spinal cancer is clearly detected is with contrast... Stop trying to save a $$$ and start caring about your patents.... Will NOT be back....

Always appreciate the expediency of the staff. They are very professional! I highly recommend this…read morebusiness.

Don't bother coming to this MedStar health urgent care ! It took them 4 hours and 30 minutes for…read morethem to see my wife who came in for just a single checkup today 12/27/2025. This is urgent care not emergency room to be taking this damn long. What's even worse was that whoever checked on my wife wasn't a real doctor and wasn't sure about the medication she was prescribing, she had to google if it was safe etc. if we wanted a google doctor we would have googled ourselves.

Ive been to this urgent care (the one by Burlington) before and never had a problem. I went there…read morewaited in the waiting room for about 30 min. Got called to the back got the BP questions with nurse. Went back out to the waiting room for about 10 min before being called to the back to be seen. I sat back there and fell asleep. A phone call woke me up and I looked at the time. I got there at 130 and the time was 345. I decided to leave. Walked passed two nurses talking and might as well been invisible. Went to the front to request a refund and was told I couldn't get one bc the person who took my payment was at lunch. I said no worries, I'll dispute the charge with my bank, which I immediately did as soon as I got in the car. Don't make the mistake I did and come here. I'd give it zero stars if I could.