The staff were very friendly and patient with me. You can tell they value customer service.read more

I walked in, had a shot interaction and then walked to Quest Diagnostics across the streetread more

Each visit I've had the staff are friendly and efficient. The check in process is streamlined you…read morecan use a mobile device or a touchpad kiosk upon arrival.

I received great care at Quest! I was seen at my scheduled appointment time and I had no issues…read more The location was clean and sanitary. I would choose this location for future lab work.

Went on a Saturday morning at 8am. There was a lot of people but the staff moved everyone in and…read moreout quickly. The staff were very friendly and helpful. I would definitely go to this location again. Nice that they are open on the weekend and take walk ins!

Highly unprofessional management staff!!! The techs seemed very nice and helpful, but when there…read morewas a confusion with communication and a receptionist went back to ask what to do, the conversation could be heard and the response was, "tell them sorry, not sorry." Blown away by the lack of professionalism. We will not be returning to the location at Old Line Center, Waldorf.

Terrible service Please do not go here…read more When arrived no one was there. Waiting in the hall with others that had appointment at 1:00 The daughter of the owner arrived 15 min after 1 appeared to be of high school age When an elder woman that was apart and f the family ahead of me waiting asked was she the 1 administering test, the young girl replied yes and when asked did she have credentials for that she replied yes they were in the mail. After she waited on the first appointment she called her mother on the phone who was the owner China Coleman who said her daughter had called because of the comments we were making regarding lack of professionalism. Then the mother also replied very unprofessional and confrontational. I tried to explain calmly initially the issue was there was no accountability for the absence and no one was allowed to enter when the hours say 10-5pm and open for walk ins. Her explanation was as walk-in you are at risk to whatever the circumstances of the company is. Again no accountability for the absence during expected operation hours. When I tried to speak she cut me off then told me I had to go escalated to her calling the police it was so unnecessary and totally unprofessional! Prior to the police arriving The owner , China Coleman arrived and loud and demanding for me to leave as I let her know I would wait for the police to arrive to explain the situation, she called in someone pretending to be security an pushed out. When the police arrived she lied about the male pushing me and hid them inside and said cameras were broken. Absolute worst experience ever. I feel bad for her daughter. She conducted herself like that in front of her daughter. Loud, cursing and hostile as a business owner, terrible example. Open case checking BBB to have this establishment investigated for closure ASAP!

I sent a candidate to BioTrendz Laboratory & Screening Services for a routine pre-employment drug…read morescreen, and the experience was an absolute disaster. She attempted to go on Monday during posted business hours, only to find the facility closed with no sign, no voicemail update--nothing. She tried again on Tuesday and encountered the exact same issue. I called repeatedly that day with no success. When I finally got through to someone on Wednesday, the representative claimed to have no idea what happened Monday and vaguely cited an "emergency" for Tuesday's closure. I asked about their hours for the rest of the week and was told they'd be open 10am-5pm only Wednesday and Thursday. When I asked, "So not Friday?" he confirmed they'd be closed--despite their online listing stating they're open Monday through Friday, 10-5. I told him I'd get my candidate in that day or Thursday, and then we'd never be using their services again. I ended the call. Moments later, he called me back to scold me for "hanging up like that," then invited me to visit the facility--but hung up on me before I could respond. The lack of communication, unprofessional behavior, and complete disregard for business reliability make this place unusable. Steer clear if you value your time or your candidates' experience.

Check is was quick. I was kept informed of my place in line via text message. Options to wait in…read morelobby or car. I choose lobby since they were not crowded. Staff and doctors were all friendly. Doctor listened to my concerns, onsite pharmacy and x-Ray was very convenient. Parking lot small but doable. I was in and out within a hour. Would use their service again.

This location is slow like molasses, even when they are not busy they will take their sweet time…read more Staff are lazy and get distracted very easily. On a positive, they move you through the check in process fairly efficiently. A one stop shop where you can get treatment and prescriptions but you will loose year off your life that you cannot get back. Pack your patience and your jacket (burr)!

Never again will I visit this LabCorp for any services needed. I never understood the point in…read moremaking an appointment if once you get there the establishment won't honor your appointment time. I'm ok with a 5/10 minute grace period for waiting. Had an appointment scheduled for 11:00 am didn't get my blood work done until 12:15pm and then there was an issue with my paperwork. Annoyed is an understatement right now! Will definitely not be back to this location until they get it together all around.

I have used this location at least 12 times. The service is reasonably quick. Even when the waiting…read morearea was full, my wait was about 10 minutes. I always make appointments. The staff members are cordial and professional. They follow proper protocol for collecting blood. I know because I am a Medical Technologist. So far, the phlebotomy has been good. No veins have been ruined. Had a terrible phlebotomist at a hospital in Baltimore, she stuck me 4 times and never got blood. I had a hematoma in 2 areas. Hematomas usual occur in phlebotomy when the needle goes through the vein. I had 2 large dark purple areas on my right arm for 2 weeks. The plebotomists here have been good at avoiding hematomas. The only problem that has happened, was when I left a message on their answering system. My call was never returned. Don't leave a message, keep calling until a person picks up. Things get done when you actually talk to a person. The Labcorp in Waldorf at 12070 Old Line Center, Ste 201 is also quick. I recommend this location for their quick service and competency.

I Am G. I began my therapy services at GBMS Brandywine on or around Winter 2024 with provider…read moreRoundtree mostly & provider Johnson once or twice. My experience at this practice was going well at least I thought. Toward the end of 2025 into the beginning of 2026, I made several tele-health appointments, to which the links would not allow me to open them, causing me to miss my appointments. I expressed the issues with the person who answers the phone. I'm not sure if my messages were getting through to the provider. I thought maybe if I scheduled an in-person appointment, that would solve the issue. On the 27th of the month, I arrived in-person for my appointment, early. I was given some forms to fill by the short admin assistant who sits closest to the toilet. After signing the forms, and asking questions about the use of artificial intelligence during my visit, which I declined, the office manager, Cluedia, came to the front where all of the other patients were seated out in the open, and stated provider Roundtree would not see me today'. I became upset simply because she voiced this out in the open when in fact she could've handled it in a more professional manner without all of the attitude, I.e, offered to speak with me in private and explain why my first in-person visit was being refused after I've traveled on the bus for 4 hours. The short admin assistant who sits closest to the toilet at the front desk laughed. I asked for a closing account confirmation in writing, I was told to sit and wait, which I did up to an hour. I then left after asking to email it to me. 3/10/26, I went to GBMS to request provider Roundtree to fill a form, since she had been the provider I was seeing over the last year. Her assistant kindly walked me to her office to speak with me. She offered to make an appointment to come in and have provider Roundtree fill the forms. I made her aware about the rude and unprofessional experience of my last visit, when the office manager Cluedia stated provider Roundtree wouldn't see me on my appointment day. The assistant said she was confused because there are no notations in the system, and no notes provided. Provider Roundtrees assistant asked for me to wait in the waiting area while she asked provider Roundtree why she refused the appointment. After waiting about 10 min, the office manager, Cluedia, came to me in the waiting area and handed me my form back along with an envelope. Here is your dismissal letter'. I handed back the form for provider Roundtree and stated since provider Roundtree has been my provider, I'm requesting her to fill this form, you can email it to me, I don't need to come to the office to pick it up. On my way out, I handed the unopened envelope to the other receptionist who sits closest to the copy machine at the front desk and asked her to give the envelope back to the office manager, Cluedia. As I was walking towards the elevator, she said, I don't know what this is'. The other admin assistant that sits closest to the toilet said out loud, it's her letter stating she can't return here anymore', then she laughed. I overheard one of the patients, who sat in the waiting area, make a comment as I was leaving out the door. What may improve, a new manager. One who is more empathetic, considerate, genuinely kind and professional.

I had a very unpleasant experience with this doctor and her team. She was unprofessional, didn't…read moreask me any meaningful questions, and seemed like she didn't want to be there at all. Her nurse practitioner also appeared inexperienced and unprepared--they expected me to know everything, even though they are supposed to be the medical professionals guiding me. To make matters worse, their automated phone system is frustrating and poorly designed. Overall, I left feeling confused, unheard, and disappointed. I would not recommend this practice to anyone seeking thoughtful or respectful care. Dont waste your time here, they dont care about you