I visited Med Express in Waldorf Maryland today for my DOT physical today. They was really bus,…read moreHowever Ms (K) medical assistance was professional and knowledgeable about their po and procedures she went over and beyond to make sure things worked out for me as the patient. I would like to give accommodations for her outstanding customer service ! Thanks again Ms. (K)

Very nice and professional staff. I received great care and prompt service. Effortless visit.read more

Ok I'm here from Texas visiting family and to make a long story short got injured at a nail salon…read more I came to the clinic and could not have been treated better. Very clean. Staff are very professional and genuinely show care and concern. I was in and out within 45 minutes including checking in. Prescriptions sent electronically. Very impressed with this place. If I need medical care again while here, I will definitely come back here.

I scheduled a same-day appt online, check-in process was easy and front desk staff was very…read morefriendly. It took 45 minutes to triage me and then another 10 minutes to take me back. The PA (Sanjeev Singh)came in to see me within 5 minutes and spent 15 minutes with me. He was very thorough and had a great bedside manner. My entire visit from check-in to check-our was an hour and a half. I felt like the time was very reasonable especially since they were busy and I've spent around the same time in my PCPs office. All the staff were professional, polite and very helpful. I'd recommend Righttime to anyone.

Don't bother coming to this MedStar health urgent care ! It took them 4 hours and 30 minutes for…read morethem to see my wife who came in for just a single checkup today 12/27/2025. This is urgent care not emergency room to be taking this damn long. What's even worse was that whoever checked on my wife wasn't a real doctor and wasn't sure about the medication she was prescribing, she had to google if it was safe etc. if we wanted a google doctor we would have googled ourselves.

Ive been to this urgent care (the one by Burlington) before and never had a problem. I went there…read morewaited in the waiting room for about 30 min. Got called to the back got the BP questions with nurse. Went back out to the waiting room for about 10 min before being called to the back to be seen. I sat back there and fell asleep. A phone call woke me up and I looked at the time. I got there at 130 and the time was 345. I decided to leave. Walked passed two nurses talking and might as well been invisible. Went to the front to request a refund and was told I couldn't get one bc the person who took my payment was at lunch. I said no worries, I'll dispute the charge with my bank, which I immediately did as soon as I got in the car. Don't make the mistake I did and come here. I'd give it zero stars if I could.

The minute clinic is located inside CVS and it employs a nurse practitioner. She is thorough and…read morespends a lot of time with patients. There is usually no line. And the cost is far less than comparable clinics down the street which run around $250. The cost for visiting the Minute Clinic is around $70 and the nurse will call in any prescriptions for you. Note that you must sign in at least 15 minutes prior to close or they will not accept you. Also, the Minute Clinic desk is not located at the pharmacy.

Warning. They will charge your credit card even if you have insurance and not tell you…read more I made a covered checkup appointment through my insurance website (!), which clearly listed my insurance information in the CVS Minute Clinic appointment portal. So the computer had it. Second, the nurse herself scanned the insurance card again at the beginning of the visit. Apparently this charade is just so that you think your insurance payment will occur. But it does not. In short, do not go here, ever. You will just find yourself with the nasty surprise of getting charged the full price on your credit card, and then have claw back your money from your insurance. Minute Clinic is a for profit scam that pretends to take insurance, while perhaps 'confirming' to insurance that the visit happened. And making more profit by saving the entire billing staff. That is on you, good luck. This is a medical McDonalds, not a clinic.

My family and I have been to this location on various occasions. Make appointments to avoid wait…read moretimes; It's always baffling that folks complain about what times, but that's the nature of folks. Yes, it does take some time to be seen, but I can get in here prior to even getting an appointment with my PC. I have never had an issue and I'll continue to utilize this location. If you you have issues checking in, online, they have the ability to check you in, in person. I prefer this location over patient first as I can always make an appointment.

Poor communication regarding random office closures. Was advice to return Sunday to review my…read moreresults but they ended up being closed because someone "called out". Unprofessional which resulted in delayed care.

I've gone to this MinuteClinic twice now and both times I've received amazing care. Both nurse…read morepractitioners were attentive and efficient. I would highly recommend this clinic. Make sure to check online to see what the wait time is because the first time there was quite a wait.

From the owner: MinuteClinic® in WASHINGTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Alisa Rakhmatullova is a great doctor who takes her time and listens to you. I'm so happy this is…read moremy primary care center. The best service always. Happy patient, thank you! Robin

Updated review: Unless you choose to deliberately spend time chasing down this practice for poor…read morebilling practices, I'd find another place for urgent care. I have been chasing down their billing office for a Lab Corp bill that I received that is covered by insurance. Allcare billed the wrong insurance company, and I continue to receive delinquent bill payment notices from Labcorp. Despite filing two tickets with Allcare, the issue has t been resolved in five months. Absolutely ridiculous. Allcare is seeking to be your primary care physician. We bought into that and gave it a chance. Now, I regret it. Absolutely clueless folks working in the billing and payments section. I wouldn't send my enemies here.

Where would our vacations be without our annual trip to the local urgent care. This location is…read morebeside Giants supermarket in Alexandria, VA. This was around 1pm on Thursday, no one else was in waiting area. Attendant said 45 minute wait but it was less than 10 minutes. Seen by a nurse practitioner and nurse. Swabbed for flu & Covid, Covid came back positive. Our mini-vacation was cut short after this. Got in and out lickety split. Picked up meds next door at Giants pharmacy.

My 3-year-old fell down right outside the practice this morning and cut his hand open. He was…read moresobbing as we walked in to ask for a Band-Aid. The woman at the front desk (at a doctor's office!) flatly told us no. Another patient in the waiting room was so disturbed that she followed us outside to apologize and said it was unconscionable that they wouldn't give my son a Band-Aid. She suggested we try the pharmacy inside the Giant next door. The pharmacy staff immediately helped, gave my son a Band-Aid, and asked if we needed anything else. A medical practice that refuses a crying 3-year-old a Band-Aid... Who does that?

Medstar Shah, which is not actually connected to MedStar but an independent franchise, is a full…read moreservice medical facility. However the quality of care is questionable and has been declining as they grow. My primary care doesn't seem to want to treat or refer anything. My gastroenterologist takes lots of labs but ignores patient statements about whether things are getting better or not. My endocrinologist lets her aide decide whether or not patients need refills or not, even to the extent the aide removed one of my prima meds and the doc keeps wondering why my diabetes is no longer controlled as well as it used to be. My urologist did not believe the side effects from a med he prescribed. The lab is undersized and apparently an afterthought despit's the fact it seems as if MedStar Shah physicians rely on labs and not patient input. Overall they seem more interested in patient volume and not actual treatment. I started at Medstar Shah because they have a monopoly on the endocrinologist in Charles County but do not be fooled, it's a low bar of health care in their practice. They do have a good cardiologist.

The facility is always clean. I've had good experiences for most of my visits. Waiting time for…read moresome days are better than others. However, I recommend this place for most services.