I visited Med Express in Waldorf Maryland today for my DOT physical today. They was really bus,…read moreHowever Ms (K) medical assistance was professional and knowledgeable about their po and procedures she went over and beyond to make sure things worked out for me as the patient. I would like to give accommodations for her outstanding customer service ! Thanks again Ms. (K)

You've made my life a living hell for the last year and cost me a ton of money. good riddance.read more

My daughter was diagnosed with Impetigo last week and it had spread to her ear during that time and…read morehas caused what can only be described as the worst ear infection I've ever seen on a child - literal sobbing day and night, ear completely red everywhere & hot to the touch. Her primary doctor, for the first time for us, royally screwed up the diagnosis and treatment from the get go... Finally after waiting for the meds to work, and seeing they weren't, we took her to Righttime. The lady who saw her was furious at the treatment plan given to her and prescribed a much more potent antibiotic and an ear drop steroid/antibiotic - her ear canal was basically closed from swelling. The doctor gave her a popsicle (they became besties in this moment!) and sent us with the prescriptions, along with her cell number to follow up because she was so concerned. Flash forward to this evening, Makenzie was showing no signs of improvement so I reached out to her via cell - and she responded instantly, asked us to come back in, she was waiting for us at the front desk and took us straight to the back for re-examination. After further conversations, we left with further instructions and to call if no improvement in another 24 hours. I cannot ever explain how what she did for this very nervous momma feels - to know someone cares that deeply enough to share their personal cell number and be so responsive after we technically aren't in her care anymore is beyond words. I've heard enough horror stories about staph infections to be completely frightened. Thank to you Dr. Andrea for being such an amazing person, and if you ever need an urgent care visit in your future I can't explain better than the story above why going to Righttime is the better choice over the others in this area!

Ok I'm here from Texas visiting family and to make a long story short got injured at a nail salon…read more I came to the clinic and could not have been treated better. Very clean. Staff are very professional and genuinely show care and concern. I was in and out within 45 minutes including checking in. Prescriptions sent electronically. Very impressed with this place. If I need medical care again while here, I will definitely come back here.

Don't bother coming to this MedStar health urgent care ! It took them 4 hours and 30 minutes for…read morethem to see my wife who came in for just a single checkup today 12/27/2025. This is urgent care not emergency room to be taking this damn long. What's even worse was that whoever checked on my wife wasn't a real doctor and wasn't sure about the medication she was prescribing, she had to google if it was safe etc. if we wanted a google doctor we would have googled ourselves.

Ive been to this urgent care (the one by Burlington) before and never had a problem. I went there…read morewaited in the waiting room for about 30 min. Got called to the back got the BP questions with nurse. Went back out to the waiting room for about 10 min before being called to the back to be seen. I sat back there and fell asleep. A phone call woke me up and I looked at the time. I got there at 130 and the time was 345. I decided to leave. Walked passed two nurses talking and might as well been invisible. Went to the front to request a refund and was told I couldn't get one bc the person who took my payment was at lunch. I said no worries, I'll dispute the charge with my bank, which I immediately did as soon as I got in the car. Don't make the mistake I did and come here. I'd give it zero stars if I could.

After a visit 10/22/23 that went swell (validated my health dilemma - swollen glands, sore throat,…read moreURI - and prescribed antibiotic). Sadly, I believe the Amoxicillan while high in dosage was not prescribed for a long enough time frame at only 5 days. SO... I returned b/c the issue had not resolved and had evolved into a slight lower lung rattle - which I feel but is likely not audible. Despite having LOST MY VOICE COMPLETELY for 15 days, I labored to explain what was going on. Like others at my school -- I tested negative for strep, but need a 2nd round of antibiotics to resolve the issue. In the middle of explaining, in walks some other person. She did not introduce herself but wore a white lab coat. She made me repeat everything that was just said, although I suspect she had been LISTENING in based soley on her timing to enter. THEN, she says MINUTE CLINIC does not TREAT ppl MY age (OVER 50), with a chronic cough b/c of the risk of pneumonia. Instead of just prescribing another ANTIBIOTIC, they believed they needed to rule out pneumonia and rx I go to Urgent Care, then told me where the nearest one was located. On top of that, they went on to say I needed an xray, which others at my school paid to have done and it was negative for pneumonia. So no matter what I do now, it will cost upwards of several hundreds more dollars to get well and take another 2 weeks. AS it is, my last visit cost $53 dollars WITH insurance and all they did was a strep test.!!!!!!!!!!!!!!! Teacher salary does not afford this kind of cost for health care. Such a COMPLETE WASTE of time. AND to be told in person that chronic coughs will not be treated for ppl my age is absolutely unacceptable. That should be explained somewhere in the 35 pages of information we read just to schedule the appointment. I could have spent my time and money AT URGENT CARE instead. This was not proper care and treatment of my illness the first go round. And I returned to give MC the chance to rectify and I was turned away. I now believed b/c of improper treatment at the onset, I have developed pneumonia. DON'T go here for anything serious or you will pay for treatment and test but not actually recover, and then there is no recourse but more pain and suffering. Shame on this place.

Super bad service I pay for free . They stole my money I pay $120 and they don't give me the money…read moreback they closed for an emergency and when I went back to get my results the lady said you have to pay again. Super bad customer service.

My family and I have been to this location on various occasions. Make appointments to avoid wait…read moretimes; It's always baffling that folks complain about what times, but that's the nature of folks. Yes, it does take some time to be seen, but I can get in here prior to even getting an appointment with my PC. I have never had an issue and I'll continue to utilize this location. If you you have issues checking in, online, they have the ability to check you in, in person. I prefer this location over patient first as I can always make an appointment.

Poor communication regarding random office closures. Was advice to return Sunday to review my…read moreresults but they ended up being closed because someone "called out". Unprofessional which resulted in delayed care.

I've gone to this MinuteClinic twice now and both times I've received amazing care. Both nurse…read morepractitioners were attentive and efficient. I would highly recommend this clinic. Make sure to check online to see what the wait time is because the first time there was quite a wait.

From the owner: MinuteClinic® in WASHINGTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Alisa Rakhmatullova is a great doctor who takes her time and listens to you. I'm so happy this is…read moremy primary care center. The best service always. Happy patient, thank you! Robin

Updated review: Unless you choose to deliberately spend time chasing down this practice for poor…read morebilling practices, I'd find another place for urgent care. I have been chasing down their billing office for a Lab Corp bill that I received that is covered by insurance. Allcare billed the wrong insurance company, and I continue to receive delinquent bill payment notices from Labcorp. Despite filing two tickets with Allcare, the issue has t been resolved in five months. Absolutely ridiculous. Allcare is seeking to be your primary care physician. We bought into that and gave it a chance. Now, I regret it. Absolutely clueless folks working in the billing and payments section. I wouldn't send my enemies here.

Front desk staff is not great and can be rude at times but Dr. Alisa Miller is a wonderful human…read morebeing and doctor who will always take the time to listen to your issues, suggest practical tips and advice, and provide the help you need. She is the only reason why I keep coming back here.

I was calling them ask for HVB vaccine and they said it available. Then I went in they said not…read moreavailable. It needs to refund money for me $140 because did not see doctor or done anything. But a lady in reception told me I need a prescription to get vaccine and was call my pharmacy ask something and later my pharmacy said not available in store either. But I just had no idea about that because no experience . So finally see doctor because my job requires to have it. I got prescription from doctor on my hand. I knew my pharmacy not available. I decided to go one pharmacy near by and they said I don't need prescription just come in and ask for it also cost lower than ALLCARE primary . Careful here scam you. Because who working in madical career knew it I don't need prescriptions at all. I wasted money and time here for nothing.

Check is was quick. I was kept informed of my place in line via text message. Options to wait in…read morelobby or car. I choose lobby since they were not crowded. Staff and doctors were all friendly. Doctor listened to my concerns, onsite pharmacy and x-Ray was very convenient. Parking lot small but doable. I was in and out within a hour. Would use their service again.

This location is slow like molasses, even when they are not busy they will take their sweet time…read more Staff are lazy and get distracted very easily. On a positive, they move you through the check in process fairly efficiently. A one stop shop where you can get treatment and prescriptions but you will loose year off your life that you cannot get back. Pack your patience and your jacket (burr)!