Great service, friendly staff. Same person for years , Teresa. She's terrific. Friendly, great at…read moreher job. Highly recommend.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

They are fast and experienced and the lab tech is wonderful. Never a wait. I have all my lab draws…read morethere.

Steve is friendly and fast. Gets you in an out super quick. Other locations I've been too had to…read morewait more than an hour. Longest wait time here 15 min...

Phone calls never answered, voicemails never returned, appointments mean nothing. Was not able to…read moreget the labs required before my cancer surgery because they had lost them -- AGAIN. Was with them for years because the location was so convenient but the constant trouble and consistent waste of time makes the extra commute to Quest Diagnostics 100% worth it.

I have been to this facility twice for blood work. Both times I went in the morning without an…read moreappointment. Each time I was treated nicely and the person that did the blood draw was very nice and was very gentle--I hate being stuck but each time I hardly felt it. The next morning I received an email telling me that I could log in to see my results. They also forward the results to my doctor. Using Labcorp is cheaper than using my doctor's office lab and I get the results quicker. Although I don't like getting lab work done, I'd rather go here than anywhere else. Hard to beat the caring attitude and nice people here.

The phlebotomist working when I went in to get a series of routine labs drawn was extremely rude…read moreand said some derogatory words! I was APPALLED with how inappropriate she was acting and then throwing derogatory language around...I didn't even end up getting my labs drawn, she told me she wasn't sure what one of the orders was and that she was not going to draw any of my labs drawn!

This lab is conveniently next door to the family medicine practice that I go to. I went about 11ish…read moreon a weekday, and there was no wait. The ladies there were friendly and efficient. Must have been in and out of there in five minutes! I really hate blood tests and can't believe I'm giving 5 stars for it, but the experience couldn't have been better - for blood work!

I arrived on time for my appointment only to learn that their computer system was down. They had no…read moreway to process blood draws manually. So effectively without a computer they were out of business. They didn't tell me or anybody else that they couldn't take blood draws. They just sent us away. No idea how to reschedule the appointment or what to do. Got on quest website tried to reschedule got trapped in a ridiculous go around that ended with nowhere. Finally called quest customer service to get my appointment rescheduled. Looks like I gotta go back in a couple of weeks. I could not expect any business that's on this way to stay in business very long. I hate having my time wasted by people who don't even care.

only one person working the entire clinic. horribly slow and i was there for like a couple hours…read moretrying to sort out my order as quest somehow lost it (how does that even happen it's literally online??), and in the time that i was there at least 4 others had issues and were denied service, as there was literally no one to even attend to them. the lady working there was trying her best but quest is clearly overworking a solo employee instead of just hiring another, just so they can save a few pennies. i arrived 20 minutes early to my appointment time, but had to spend almost 3 hours waiting just for a simple test. absolutely ridiculous

I stopped in to have some blood drawn for a medical evaluation. There were 3 people waiting in…read morefront of me but I don't think I even waited 10 minutes. It went well! The staff is friendly and professional! I was taken care of quickly and was on my way in no time. Lab results took about 6 hours! Fast! I'll be using this lab going forward!

I was so happy with the convenience of the location right next to my physician until I had to wait…read morefor about 20 min on line just to get the blood drawn. 2 windows, one person assisting clients! I wouldn't have a problem but we are fasting and so perhaps can be a little bit more sensitive to that. Not to mention the fact that the one registering is also the one drawing the blood! #hiremorepeople

We took my son to Compunet on Dev 22nd for what we thought was going to be a rapid COVID test. It…read moreturned out to be a regular PCR test. ***SIX*** days later we are still waiting for a result. To top it off, they will not answer their phone. If you want a useful COVID test, go anywhere else.

I want to start with the statement that my rating does not reflect on my particular doctor. I am…read morerating Heritage Health Alliance, not any specific doctor. HHA is a good practice, and I think they do an overall great job. One thing I really like is that their records are computerized and when I walk out, I have a printed order I can read instead of a hand-written order that I can't make sense of. The nurses are pleasant and do a great job listening as you explain why you're there. Even the wait isn't usually bad - my last doctor you could wait 1-1.5 hours after your appointment time to see the doctor - here, it's usually less than 15 minutes if they are running behind. My only real issue has been the office staff. The response is short sometimes and follow-through can be a little slow if you're trying to get ahold of your doctor by phone. It's not a big deal, but it can be really inconvenient. Net result, I highly recommend the practice and encourage you to check them out.

I have been a patient at this practice for several years and would've rated them higher, that is,…read moreuntil 3 weeks ago. I contacted the nurse for my physician to prescribe an antibiotic to treat a mild skin condition I have gotten since I was an infant. The office called and said the doctor wanted to see me. I explained that my husband was in the hospital (in Cincinnati) following a total knee replacement and he was to be discharged the day they wanted me to visit and that going to the office would not be possible. She (the nurse) insisted I had to come in and be seen and they could not understand that it was impossible for me to go. I reminded them I had experienced this since I was an infant and that they had a medical history of it (I had been seen before at the practice for it), but they said it was against policy. The nurse was rude ("the doctor is my boss!", "I could get fired!") and even suggested I go to urgent care (if I could not leave my husband to go to the doctor's office, how could I go to urgent care?). They did not take into consideration personal circumstances, including also having to manage being home and taking care of our 7 year old daughter. I work in a heavily regulated industry (clinical research) and fully understand policies, procedures and regulations, but I also understand when common sense must prevail. They did not use any common sense. To make sure I was not emotionally reacting, I discussed this with nurses at the hospital (during my husband's stay) and with my gynecologist and they could not understand the necessity of an office visit. It is because of this incident and the rude office staff that I am moving to another practice.