Phone calls never answered, voicemails never returned, appointments mean nothing. Was not able to…read moreget the labs required before my cancer surgery because they had lost them -- AGAIN. Was with them for years because the location was so convenient but the constant trouble and consistent waste of time makes the extra commute to Quest Diagnostics 100% worth it.

I have been to this facility twice for blood work. Both times I went in the morning without an…read moreappointment. Each time I was treated nicely and the person that did the blood draw was very nice and was very gentle--I hate being stuck but each time I hardly felt it. The next morning I received an email telling me that I could log in to see my results. They also forward the results to my doctor. Using Labcorp is cheaper than using my doctor's office lab and I get the results quicker. Although I don't like getting lab work done, I'd rather go here than anywhere else. Hard to beat the caring attitude and nice people here.

My primary care doctor practices here. She is always on time, patient, and addresses all my…read morequestions thoroughly. Never felt rushed, always felt my concerns heard. Check in is always quick and easy, too. Mercy Health gives you the option of using app-based pre-check so you don't even need to fill out much paperwork once checked in. Highly recommended.

I went here the first time for physical therapy for plantar fasciitis. I saw both physical…read moretherapists. Both are fantastic. Just an absolute joy. Charming, funny, thoughtful. I realize they have a lot of patients and I can't be the apple of their eyes but they do a great job of making you feel like they care and are concerned about how you are doing and what you need. Good conversation is a bonus. I've been to several PT places and some just tell you what to do then go flirt with the other physical therapists or something equally goofy. When I had another problem arise, I immediately wanted to go back to them, but couldn't find their number! This location has little to no online presence. I knew they existed, but couldn't figure out who to call. In a spot of good fortune, I called a number listed for lab work or something similar at the same address and ended up in the right place. Hurray! I like that they tell me what's what about what's wrong with me. Doctors say, "here's the problem!" But I think what really makes it understandable is physical therapist to saying, "that's the problem, but here's where things went wrong." They're good at explaining where things went wrong. I hope I don't have more injuries and things wrong with me, but if I do, I'll keep going back.

Jay was amazing! I had to have 3 inspections done in my home buying process. I mean this in the…read moreabsolute best way, this is all thanks to Guardian Inspections. The first two homes had major issues and as a first time home buyer I am beyond happy to have had all off their knowledge in this process. They are professional, courteous and they know their stuff. I highly recommend Guardian inspections to anyone in their home buying process.

I am in the process of buying my own home and needed to get an inspection done on the home. I was…read morereferred to this company by another realtor. I'm glad I took them up in this referral. I had a great experience from start to finish. When I called the phone went to voicemail but m rep shot me a text and called me back quickly. They quotes me $475 for the inspection and $125 for the radon tasting (highly recommend if you have a basement). I was able to get an appointment the very next day. The inspector (John) was at the house on time at 8a sharp. He inspected and walked through each square footage of the house. From the roof to the backyard and basement. I was able to follow along and ask any questions during walk-through. John was very friendly and helpful during the entire experience. The inspection took about 2 hours and 45 minutes which was 30 minutes longer then the estimated time. After the inspection, John sat down with me and discussed all the items that needed attention and items to watch out for. He explained everything thoroughly. After, I received an email with my report as well as follow up emails to address any questions or concerns. I highly recommend if you are looking to buy a home.

Would give them a ZERO star review if I could! Hours are posted in store and online with closing…read moretime of 8pm. I walked in with my son holding his ear from an ear infection at 7:45pm. The two workers looked at each other , one saying oh someone is asking to be seen. The other popped her head out the door and said , we don't have time to see anyone else today maybe you can find an urgent care....and walked AWAY!!! 0/10 would not recommend!

Store was very clean and the employees were so nice! The pharmacy tech gave my son a sticker and a…read morelollipop. She was very engaging.

Took my daughter in on a Sunday for a suspected sinus infection. No fever at all and no active…read morecoughing while in the office. The receptionist asked my daughter to wear a mask when she learned we were there for illness (imagine that, visiting urgent care when you're sick). I told her no, we do not wear masks. She gave a short speech about germs, etc, and that was that. Proceeded with registration, paid $135 and waited about 25-30 mins. Go to the extremely tiny exam room, vitals are taken and then the nurse asked us both to put masks on. I told her no, we do not wear masks. She said that "this particular provider" was very adamant that all patients wear masks. I told her no, that we would take a refund and go to our usual doctor tomorrow. She led us to a bigger exam room and said she would check and see if he would see us. We waited another 5 minutes before being told he would not see us. They did refund immediately. I can't speak to the level of care, since we were denied being seen, but it's ridiculous to expect a child to block her airway when she is already suffering from some sort of respiratory infection. After all we know about the ineffectiveness of masks, it is astounding that anyone is still subscribing to this nonsense. At the very least, I should have been told after my initial mask refusal that the doctor would not see us- did they think we would be bullied into masking? Ridiculous waste of time.

From the owner: AFC Urgent Care West Chester Mason delivers high-quality, walk-in medical care 7 days a week--no…read moreappointment needed. From minor injuries and common illnesses to school and DOT physicals, our experienced medical team provides same-day X-rays, on-site lab tests, and vaccinations, including flu and COVID-19. We're open with extended hours and accept most insurance plans. Whether you need quick care after work or weekend help, we're your trusted urgent care center in West Chester, OH. Affordable self-pay options available.

Kind and compassionate staff, they explained everything to me and issues were handled swiftly and…read moreeffectively.

This place is a scam , charged $80 and all they did is just a covid test. Good luck to whoever goes…read morehere.

My son required sutures so I called the Urgent Care to ensure they could handle it. The said they…read moredid. He received 3 sutures which still left a gap in the laceration site, resulting in significant scarring. Afterwards received the Urgent Care bill for over $2400. This pricing does not reflect an Urgent Care visit at all. Spoke with representatives of Children's who replied with "Well we aren't cheap".

Shout out to Barb! An awesome and attentive nurse!! Brought my daughter in here at 2am for an ear…read morerupture. Barb was professional but kept the mood light and funny even though my daughter was in a lot of pain. Barb got her to smile and chuckle a couple times. All of the staff that morning was great as well!!!! Made it a much better experience since it was so early. I felt like my daughter got the care she needed.