I guess I was lucky... besides all the revews, I had to go here since my doc recommended this place.... I decided to take a hit and it was my lucky day!! I have these thin veins and people struggle to draw blood since they never find a proper vein. I have rarely come acorss somone who could draw blood in such an easy manner until I met Kourush. Hes an amazing guy...he did a great job drawing blood.He was so very friendly and experienced. thanked him atleast 10 times before I left that place. 5 stars to him. However the receptionist is so unfriendly and the place seemed a bit unorganized...and ofcourse a little biased with the reviews... read more

I came here on a Tuesday afternoon and waited a good 40 minutes between signing in and getting called inside to do my drug screening for school. They only do drug screenings on Mondays-Fridays between 8am-4pm (learned that the hard way by showing up on a Saturday morning the first attempt!). To be honest, I think they're just super understaffed... but I can't imagine if there was more than 1 person before me, how long would I have to wait?? read more

Not sure why there are so many negative reviews, but our experience at this facility was very pleasant. Receptionist greeted us and asked what we are there for. Hand over the order form and insurance. Blood drawn and done. The whole process was less than 10 minutes. Even the lab technician chatted with us for a bit. We were worried because of all the negative reviews, but it turned out very well for us. read more

Very bad, careless, lazy people there! I had been waited for early morning more than a hour and trying to get a blood test. No Service at all! They said that I didn't have a appointment. I never heard that doing the blood test needs a appointment. I asked them how long i should wait there. Those TWO one black woman and one man just ignored me. I believe if i continue to wait there I still won't get a blood test. So I left! They are just bunch of mean people or racist. Look at the other feedback with Fremont Labcorp location at Yelp , you will know I am right! read more

For starters I am terrified of getting my blood drawn! I'm not sure why this place has really bad reviews but Danielle was the one who greeted me at the front and did my blood draw. She did it really fast and kept a conversation going to help me keep my mind off of the needle. If I do have to come back I will definitely be requesting Danielle! read more

The front desk seems to be discussing a patients name , dob and health condition loudly over the phone. HIPAA anyone

Not sure why the bad reviews, but me and the wife have always been served good here. Sometimes there's a long wait as patients come in on first come first serve basis. read more

So far so good, checked in with an appointment and was called in right away. Have to agree, staff does not look happy but my husband started talking to them and they kinda lightened up. They should put in a TV or something, dark creepy waiting room. Overall ok place, I'd go again. read more

If I could I wouldn't even give this place 1 star! They have the worst customer service ever! I went for a drug screening test and both of the ladies working there were not polite especially the younger lady who helped me, gave me attitude. Furthermore there was a patient who also complained of how she was treated by that specific person who helped me. While I was there there were at least 2 Patients needed assistance to register in the kiosk, were having a hard time and all the employee kept telling the patient was to enter the information again because wasn't populating her system and didn't bother get up to help them. Top it off was being rude to the patient. I had to help this older lady register in kiosk because she didn't know how use it, i have never experienced such a horrible custom service!! these staff need to learn how to treat patients especially because they are in the health care field. I work for a highly recognized hospital and this was just not acceptable, this is not a way treat patients. I highly suggest patients going different facility if possible. read more

Customer service is horrible they talk to you as you were a criminal about to fail a drug test. In addition, this place is unsanitary. After the urine sample is collected, there is this paper towel they place it on and it looks like it has been reused several times. Can't believe a place like this exist. At least they are consistent. Consistent at being horrible. read more

If I can give 0 I would. I'm pregnant and decided to go to a lab that had appointment options instead of waiting at my usual hospital that sometimes might have a wait. During this Covid crisis why take the chance. So I bring my lab form in for a routine pregnancy panel and the first thing she worker says is "oh this is a (blank) form, why don't you go there instead". I don't need to explain myself why I'm coming here instead (none of your business) but if you must know I have a young child at home and I need to get in and out that's why I made an appointment. She basically made and excuse that she doesn't know what tests are being requested on this form. Then she said let me call the other lab, of but there's no number. I don't know what number to call. Ummmmmmmm it's 2020 google it. I was able to google the type of blood panel and phone number she needed. She kept making excuses to why she didn't know what test this was so of course I said forget it let me go to a place more knowledgeable than you. I don't know if she's really didn't know or just LAZY to work. I mean they were doing some kind of jazzercise when I walked in. It's a damn shame that people are unemployed and you have people like this. read more

Absolutely horrible customer service from the front desk staff. We were ignored for 20 minutes. When someone waiting was finally acknowledged she turned to my husband and I (the first people to arrive) and said, "Was she the only one smart enough to sign-in?" First of all, we signed in. Regardless the fact that she called our intelligence into question was enough to make me furious. This woman (african-american lady in her 30's) must hate her job and is extremely rude as a result of that. I would give 0 stars if that was an option. read more

Agree with Cofoak D., and other that people that this is a terrible company. This is my first time using Labcorp for blood test. But terrible experience. Its communications (either web portal, email, or telephone) are terrible. Currently, I have been tried to create an account for 4 weeks. Multiple calls and email, and still not able to create an account for lab result and view the billing statement. Poor in technology in 21 century. I don't know how much I could trust them in lab work. Welcome for any referral. read more

Worst lab clinic and unprofessional staff. Came on time on my appt. Staffs are rude and unprofessional. If there's -1 I would.? Called the main office of Labcorp at Phoenix a day before the appt., they said all set including they faxed the paperwork order to the Fremont branch. When I came the day of my appt., Fremont Labcorp said they haven't got the fax. staff are unprofessional and rowdy. Can you just hire people that more professional and suit working on a clinic? read more

No idea why the reviews are so rough. Great experience. In and out in literally 10 minutes. Really nice ladies, too.

I had to go to Labcorp for a Pre-employment Drug Test. I was disgusted with the dirty bathroom toilet & floor. There were pee pee (Urine) spots all over the floor. We are told not to flush the toilet, or touch anything. Once we fill the cup, there is no where to place the cup. We have to place the cup on the floor where them pee pee spots are, so we can lift up our pants. They should place a sanitary paper on the floor after each person. This place & methods s/b inspected! read more

I do not understand the bad reviews. Sure, the facility is a on the older side, but it isn't a house so who cares if the bathroom is circa 1975? The staff here are great, really nice friendly gals, and they never hurt me and us the butterfly needle to get blood. Also, they use the sticky wrap other places use tape that tears your skin off. read more

I signed in at 1 pm for a drug screen and was told the wait time was 40 minutes. I went back to my car because the place was packed and there was nowhere to sit. I came back 25 mins later and people that was there before me was still there so I knew I wasn't late. I waited 40 more minutes standing inside and realized others who were there after me are being served. I waited until I got the chance to talk to the staff and she told me that she took off my name because I left. No apologies or anything. I waited standing for 40 mins without being told that they took my name off and that I need to sign back in. After that, I waited another 30 minutes to be served. What was supposed to be a 40 minutes wait became 95 minutes. They should at least call out for the name and see if the customer is there. It only takes a few seconds to check. If they have that policy to remove customer's name if they leave the small room, they should warn customers before hand. Other than that, the job was done and staff seems to be decent people. read more

I was scared after reading the reviews, my experience was not bad. I think this location is understaffed, shame on the corporate side of Labcorp for understaffing and picking such a small office. Otherwise the employees seemed to do an acceptable job, they can do better in terms of being nicer to the customers. Be prepared to wait a bit (30 mins) in the mornings even if you have appointment and much longer if no appointment. read more

I was there this morning and Ajay Bali was the technician. He was extremely friendly, courteous and professional. Even though he was very busy he was managing the office alone very well, checking in patients and drawing their blood. He was very organized and made sure he talked to each patient as they walked in. This is a very well office. I would give five star to the service given by Ajay. read more

I took my wife to this LabCorp on the Mowry location for a blood test and her arm got swollen and bruise for 4 days. DO NOT let the tall Indian Technician (around 40s years old) at this place draw your blood. He is so clumsy and not gentle at all. We will not come back to this location any more. read more

Today morning I was at LabCorp, Fremont, for my blood work and the technician Ajay Bali was very courteous and very efficient. Ajay was doing multiple roles, at the same time, making sure that the Clients are satisfied and very friendly. I wish every other place, people are this friendly and cooperative. read more

Too long wait on Saturday. Almost 90 mins. Recommend to have appointment before you come. Place is crowded. Hardly enough seats available to even sit down. May be too slow too. It looks like this office location is under staffed. read more

This company has the most inconvenient hours. Do they really expect people to take a day off from work just to drop off a specimen or have routine blood work done? Not everyone has a job with flexible hours! read more

I am very afraid of needles and Ajay was amazing. Full office, he has a very friendly welcoming peaceful and relaxing voice. I lost my fears when I walked in. I felt assured of his abilities. He treated everyone with kindness and a very caring man. He drew lots of blood and I felt no pain whatsoever. Best experience ever. I think my blood pressure went down while waiting. Waiting usually has the opposite effect. People were very understanding as he handled each customer with ease and professionalism. Very Nice Experience. Thank you, Ajay. Well Done man. read more

This brach is aweosme just because of the person who works here handles customers so nicely. His name is Ajay and he takes good care of all il things. read more

OK, This guy called AJAY. He is just an awesome person and he is a Super Start. I have been to this place this morning and i have had no appointment. So when i went inside this place, I saw several people waiting (who has an appointment) and there is this person called Ajay, he was the only person who was managing the entire location, he was fast , very pleasing and his work was accurate. This guy knows how to treat the patients. He should be a Doctor instead of this Lab and Drug Specialist. He would cure patients sickness with his kind nature. Now he assisted me with his very kind nature, though I don't have any paper work except an email, no appointment. This guy said don't worry i will take care and he helped me finish the process with in no time... I rate him 5star. People who are planing to go to this place then you should ask for AJAY. He is the best person. read more

I have come here several times to this location. I am pleased with the service I receive and the wait time is ok. It is clean and the staff is nice. Best to call for an appointment if you are pressed on time. read more

I made an appointment for Monday online (which happened to be Memorial Day) and the website allowed me to make the appointment. I showed up and the place was closed for Memorial Day I came the next day and they wouldn't honor the appointment time I had the day before, they made me wait 1 hour for everyone to go first just to take a drug test. I would've much rather gone to quest diagnostics. These people are super rude. read more

I've been there a few times. They're severely understaffed. Inattentive staff. The tall, male phlebotomist who works there most of the time is Afghan, not Indian as mentioned in a few of the previous reviews, not that it matters. I have to agree that he has zero bedside manners. Clumsy, gruff, rude. You wouldn't even poke an animal the way he pokes at you. I have a series of tests to do, and I went there this morning, hoping to find some other phlebotomist, but he was the only one around. So I turned right back and went home. I'm going to call up my insurance provider and doctor to find me another lab to go to. read more

Unfortunately, I have had to visit this place more than once since it is closest to my house and there isn't another one within a reasonable distance. The staff, especially the receptionist, is highly unfriendly - it feels like they are constantly trying to find a way to NOT help you. For example - find some loophole in paperwork and send you back. I have pressed and stood my ground a few times and questioned further when she tries to shoo me away, and eventually, she has realized she has everything required and there is no way I am leaving without being helped! Another example - she claimed to be out of butterfly needles when I had seen the previous person being helped with this needle and there was a huge stash in the drawer clearly labelled, "butterfly needles". When I pointed out, she frowned and gave in. The same person announced another patient's date of birth in the waiting area - she was looking to confirm. I rolled my eyes - age is a protected class, as an HCP you should know better! read more

if i can give this place zero stars i would! i walk in just before closing time...ten minutes to spare, i ask the receptionist if she can take walk ins and she rudely replied back saying yes they do. i sign in and sit back down, i hear the lady talking to someone else about how we had to come in just before closing. i mean all you have to do is process a few papers and your done...whats so hard about that! the other staff was great and had everything done is seconds, just the receptionist who had to ruin my visit. read more