What's up with all the negative reviews? I walked in, checked in at the kiosk, had my blood drawn…read moreby a pleasant and professional phlebotomist, and walked out 10 minutes later. I had an appointment, so maybe that sped things along, but all the horror stories in these reviews didn't happen at all. Would return anytime.

It took me almost two weeks to get an appointment. I checked in at the machine and then had to do…read moreit again with the receptionist. I waited 45 minutes past my appointment time. Four people who arrived after my appointment time were seen before me. Meanwhile the phlebotomist was excessively chit chatting with each person she saw. I know this because there is no privacy and I could hear everything even though I was seated in the furthest wait room chair from where the blood was drawn. All this for a two minute blood draw. I had a similar experience with my previous appointment. The prior lab was far superior in availability, time management, lab processing time and customer service. If you can go elsewhere I recommend doing so.

Everyone at RWHC was amazing! They were able to get me in quickly due to scheduling issues…read moreelsewhere and were so kind and helpful! I was treated like an old friend from the beginning and felt well taken care of. Jenna did an amazing job with my ultrasound and added a personal touch. Even though I live over 45 minutes away but would gladly come back if I ever need this kind of testing again. Thanks so much for taking such good care of me!

The first words dr. Tatiana shereshevsky said to me were "why did you wait so long to seek help?" I…read morehad asked for a referal, waited for necessary medical tests to be approved then scheduled then the resukts to come back, then the referal to rwh to be approved, then the appt scheduled. So i answered, "because the u.s. healthcare system is dysfunctional?" She sent me for further tests, and about the time they were returned, she was heading on vacation for two weeks amd wanted me to wait before she did a biopsy. I demurred and asked for a collegue to do the biopsy. Thank god i did. The biopsy came back positive. I went to see her upon her return. She explained the next steps and said, "i am your doctor; you can call here any time you have questions; i will be in constant contact with you." It sounded so nice, but it was a big fat LIE. I called a few days later when the bleeding reappeared to ask if that was normal or if i should seek an appt or what. That was over a month ago. I have never heard from that office again. I have since received tx and am already cancer free because i perservered through this American healthcare "system." Don't bother with shereshevsky. She's got her own problems, and doesn't have time for you.

Awesome ER! Dr. Irvine & Chris the PA were very professional & efficient. I fractured my elbow…read more(fell off bike), & was X-rayed, diagnosed, treated, & discharged within 1.5 hours.

Avoid Dr Irvine in the ER at all cost. He told me he didn't kmow how to help me just before he…read moreproved that by opening up my week old surgery incision "because i needed to see if there was infection causing your symptoms." without any warning much less any other examination of me or blood test to determine if i had an infection. I had no temperature; he knew that. The quality care nurse called me and was nice, but she backed his decision basically. As i told the quality care nurse, "I am ver dissatisfied with the services I received at Jerold Phelps Community Hospital."

They asked questions about my symptoms. Very on point kind men's professional. I have used the…read moreservices twice before. I would recommend them prior to visiting the ER.

Although the line can be long (I recommend getting in line before the clinic opens if you can), the…read morepeople at Redwood Urgent Care are wonderful, from the warm check-in to the kind and knowledgeable doctors. Some things they cannot help with (like anything related to the heart), but I was was able to take my mother here for excruciating sciatica. She had an exam and x-rays done and was given an injection for temporary pain relief, along with follow-up instructions. This was all very helpful and gave her information she could bring to her primary care physician. I recommend coming here when you need friendly assistance right away - no need to suffer!

I saw Dr. Hackett and Amy Van Loon for my pre-natal visits and Dr. Hackett performed my delivery. I…read morewas very happy with all appointments and services offered from their office and staff. Their medical assistants were also very good at returning my messages. I would definitely recommend Dr. Hackett as a provider. She was informative, professional and compassionate. I liked that she tried to minimize medical interventions during my delivery, but allowed me to keep all possible options available.

Had horrible experience.. you have to show up 30 minute prior to your appointment to check in…read more. your screwed if you have a job... it took me 5 months to get a appointment every time I called I was placed on hold for 30 minutes or more.. I asked to have the new Client packet faxed to my work since I can't leave 30 before my appointment. I was told that it would be faxed to me and it never was. I do not have the time to keep calling them and follow up because 1 you get placed on hold for 30 minutes or the person your talking to seems to preoccupied with something else and does not really want to help you. 2 I work two jobs and don't have the time to sit on the phone on hold and ignored..When I got there I was told I had to reschedule. When I asked to talk to a manager I was told there was not one there...

AMAZING young man, a recent Veteran! . He's fast, professional and kind! After all you're giving…read moreyour blood!

I made an appointment in the app and checked in that way 5 minutes before. It asked me for a phone…read morenumber if I wanted to stay in the car and they would text me. That's what I did and 45 minutes later still hadn't been texted. I went inside and was told by an unfriendly receptionist that they don't have anyway to text and they had called my name . She didn't apologize and made it seem like it was my fault when I asked them why that was an option. I told her I wasn't trying to be difficult just think they should let someone know they shouldn't offer it if it's not something they can do. A simple apology would have gone a long way since I know the receptionist wasn't in charge of that. Have a little empathy. Just know if it tells you to wait in the car- don't!!