Lima's worked with UCSF and myself to source and specially compound medication for my infant son. A…read moremedication that typically is hard to source and was causing our family to drive to Oakland to get 30 day refills. Nina and Limas was the only pharmacy locally that was able to obtain even small quantities as needed to get us through the wait of getting insurance and UCSF to get refills mailed / covered ... We are SO lucky as a small community to have a compounding pharmacy like Limas and people that care to help you access life changing mediations (and compound them specially to meet specified requirements monthly of doses!!) Thank you for helping my baby.

Very disappointed that I was not notified by this pharmacy that they DO NOT FILL regular…read moreprescriptions, only compound RX's. My refill was sent to them two weeks ago, and I was never notified by Lima's that they could not fill my prescription. When I called, that's when I found out my prescription would not be filled, and I would have to find another pharmacy. I am out of my meds and now have to scramble to hopefully get my prescription filled by today. This is important information to give to a patient, and I was not informed until my prescription is completely out.

After struggling to be seen at the Arcata office, I transferred my care to the Eureka location and…read morecouldn't be happier. I've found the Eureka location able to better schedule appointments in a reasonable timeframe. The Eureka location is part of the Providence residency program for family medicine. This means that more often than not, you'll be seen by a resident physician that is still in training. While some might consider this a drawback because they're not a "full doctor" yet, I've found residents to take an interest and convey empathy and enthusiasm in a way that my prior, attending PCPs have not. One of the downsides, however, is that when residents graduate from the program, you'll be forced to switch doctors, building mutual trust, etc. all over again. I had a tragic bike accident three years ago where I lost most of the function of my dominant hand. Even after four surgeries, my function was still highly restricted, but my physician at OpenDoor, Dr. Mchenry, crafted a holistic treatment plan including medications, topical patches, and osteopathic manipulation therapy that's allowed me to regain most of its use--I'm even back on my bike. Your mileage may vary, but I'm very grateful that our little rural community has OpenDoor.

Not too long in the waiting room & Nice staff ... Very…read morelimited parking tho. They do gynecology work and the office staff is pretty on top of it

Remarkably uncaring towards patients with out-of-state (i.e. non-California) physicians - they…read moreapparently only trust their "own" which is, of course, preposterous on its face. This is something I have never encountered before and hope to never again. An unethical and immoral abdication of responsibility towards a patient in dire need.

The team is phenomenal here. I got really bad long-COVID that rendered me in a wheelchair at times…read moreand they worked with me for 2 months and I'm up and moving again! They do a great job of taking their work seriously while keeping a fun environment! Highly recommend!

I called to inquire about starting PT for a spinal fracture…read more The receptionist said no problem, but they are booking out 1-2 months. I said that's fine, I'm happy to wait. She then said she had some questions for me prior to booking: 1) "Is your injury due to a mobile vehicle accident and are lawyers involved?" and 2) "Is your injury due to a workplace accident?" I answered no to both questions, and she replied that they aren't actually booking new clients. Such is the state of healthcare in the US. If you aren't part of the solution, you're part of the problem. So much for wellness.

I have had the displeasure of calling here twice seeking help for my son and his rehab for ACL…read morereplacement. Each time I have called the receptionist has been incredibly short with responses and shows no compassion for your situation. Today after she was done telling me that they wouldn't even consider scheduling him until the end of February she said, "and I'll need all of his reports from the doctors and I'll need to see your insurance card too." Which is a normal request, but the sarcastic and demeaning tone was disingenuous. I then asked how I should get her the insurance information and she snapped back with, "your doctor has it right? Have them send it too." I was so taken aback with the way she responded I decided to keep calling around. I found another place who will actually to listen to you, instead of cutting you off, and actually wants to help you. Listening is everything. In a small community word of mouth gets around. Whoever answers your calls is heartless and shameful and they're giving your business a bad reputation.

Very friendly and helpful. Lower prices than the box pharmacies in the area. New RX fills are fast,…read morewithin a couple hours from request.

This is absolutely the very, very, very BEST pharmacy is Humboldt County. There service is beyond…read moreexcellent. They will break their backs to serve you.The staff is highly professional, very knowledgeable, and the friendliest you will find anywhere. I've lived in Humboldt for twenty years. I've visited the chain Pharmacies and some of the private ones. None of them can compare to the top notch experience you will enjoy at Open Door Rx.

We had to go in for a severe cat scratch, and we expected a long wait time, but it was a slower day…read moreso we were taken to a room right after check-in. Only had to wait about 25 minutes for the NP to see us. Very professional, explained what the concerns were, and what treatment was going to be. All the staff were kind and professional.

Thank you front desk lady for your medical expertise on telling us we needed to wait until Monday…read moreto be seen at another urgent care. I wish i knew where you got your medical degree to make the choices you made for us yesterday. I know that I will never come to this urgent care again. I hope the rest of your medical staff know that you let us know what we needed before being seen by medical staff. Thank you again for not caring a crap about patients You need to do better