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    Quest Diagnostics

    Quest Diagnostics

    2.0(8 reviews)
    2.6 mi

    Super easy check-in, clean seating area, bottled water provided, efficient and pleasant staff, and…read moreskilled phlebotomists (at least mine was!) Great location with plenty of parking. The check-in kiosk was super easy to use. The room for testing was clean and well lit. My phlebotomist patiently and pleasantly answered all my questions and then we had a great conversation about creole cooking. Very satisfied with visit.

    My appointment was at 11:10am walked in the door at 11:10…read more Someone ahead of me was checking in. Ye know as an older gentleman and told me he was checking in as a walk in. So much obviously he was at the kiosk for a few minutes putting in all of their info and getting out his ID and insurance card. Once he finished I tried logging in I had my bar code ready but computer said I did not have appointment! I finally grabbed a tech after waiting 20 minutes and they took ok the walk in before me. The technician I spoke to said I was late so my appointment dropped off!! They saw me waiting behind the walk in so I wasn't technically late. The only answer she kept giving me was I have to take the name that comes up on the screen!! Provided more than one kiosk than if you're concerned about 6-8 minutes! They took every walk in and let me sit over two and a half hours! I had my QR code and was ready to check in standing in line! Some people take a few minutes at the kiosk especially if they are elderly! I wasn't going to rush the man ahead of me! The tech definitely saw me waiting in line so to say that I was late when you saw me waiting was RIDICULOUS! I wasn't late and to ignore me for TWO HOURS is unacceptable! I ask about every half hour and she would not tell even give me an estimate of how much longer I would have to wait! They took EVERYONE that came in after me appointment or not because I asked the people waiting. I was there at 11:15 and they took the 1:50 appointment before me! Next time I will knock it n the door if Kiosk is being used. If I didn't have an upcoming surgery soon I would have walked out! When is it ok for a medical facility to act childish and revengeful! They definitely saw me standing in line behind the gentleman who was a walk in. Petty and unprofessional.

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    Labcorp - laboratorytesting - Updated May 2026

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