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    Quest Diagnostics

    1.2 (6 reviews)
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    4 years ago

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    3 days ago

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    1 year ago

    They wouldn't take a walk in even though their site says walk ins welcome - the waiting room was empty

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    3 years ago

    The lady there walked away after rolling her eyes in the middle of me asking a question. Go to a different location

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    5 years ago

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    5 years ago

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    Main Line Diagnostic Imaging of Downingtown

    Main Line Diagnostic Imaging of Downingtown

    4.0(4 reviews)
    0.0 mi

    The staff and doctors make you feel like a valued client and they do very professional work. No…read moreneed to say more, except that I highly recommend them!!

    I would give it zero stars if possible. This is the letter I sent to them:…read more My husband was scheduled for a ct scan this morning WITH dye. This was fully explained upon scheduling and a lengthy conversation was had regarding this with the woman who scheduled it. I was in the office yesterday to pick up his Barium Sulfate...which was given to him because he was having a ct scan WITH dye. I again had a lengthy conversation with the woman who scanned his slip into the computer which clearly noted he was having a ct scan WITH dye. She explained all directions regarding the use of the liquid since he was having a ct scan WITH dye. Also, when I picked up his liquids yesterday I was told the ct scan was not working. Someone arrived while I was there to repair it. They woman at the desk said they would call us later that evening to let us know if all was good and my husband could come for his appointment. They did not call. I had to call them and leave a message wondering what was going on. They called me this morning and confirmed that his appointment was on and the ct scan was working. So I'm assuming they would have to look in the computer at that point and observe he was scheduled for a ct scan WITH dye. When he arrived and checked in, he overhead the workers scrambling and discussing that he couldn't have his procedure done. They were very unprofessionally discussing it as if he wasn't even in the room. They finally, after 20 minutes, advised my husband that the person who scheduled listed it without dye and there was no doctor on site to administer the dye. They said he'd simply have to reschedule or go somewhere else. He asked where else could he go and they said they didn't know, MAYBE a hospital like Chester County. This is infuriating to say the least. My husband had to drink copious amounts of disgusting fluid. He had horrible cramping and diarrhea. He hadn't eaten since the night before. I feel he received terrible treatment and the staff acted very unprofessionally. We most certainly will NOT be rescheduling here, and I will be sure to let anyone know not to go there. I will be posting this review on Yelp and anywhere else I can. The fact is they had multiple conversations with me, confirmed multiple times, scanned his prescription, described how the procedure would work (WITH DYE) and then basically tells him too bad when he shows up. Disgraceful.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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