Had an appointment! Went to the wrong facility! So…read moremade another appointment for same facility that I could get to with-in the slotted time! They cancelled the second appointment and put my first appointment on standby, so I had to wait 1 1/2 Hours on Standby for my turn! When I got inside, I asked if the person was able to retrieve my orders from their webpage , she explained to me how they worked from different web pages and was unable to retrieve my orders! Had she taken my new appointment at the new time, we could have ended out visit about 45 minutes sooner than we actually did, by checking my orders before taking down my second appointment and making me wait one and a half hours to be sseen! Or at least post a phone number so that One can call your office to tell you they are on their Way, especially from out of town!

The people at this Quest lab seem to be very poorly trained and Quest Labs in general appears to be…read morea very poor laboratory system. They're very slow and seem to be prone to fumble. I think it was a bad decision for Ohio Health to change over to them. I recently had to have 5 viles of blood drawn that my specialist ordered. I've had these same tests many times and was expecting things to go smoothly with this draw as they did BEFORE Quest took over. That was not the case. I had not even made it back home before the tech who drew my blood was calling me and telling me that she'd made a mistake and that I would need to come back in the morning to get more blood drawn. She said that she hadn't seen that one of the tests needed to be drawn while fasting. No patient should EVER receive such a call! It erodes patient confidence in a major way! I told her that I'd had these tests done many times and that fasting was never a requirement for any of the tests ( by the way, I'm a trained laboratorian which I didn't share with her). I told her that I would absolutely not be traipsing back in for more viles to be drawn. A short time later she called again and said that she had spoken with her supervisor and asked if I wanted the tests to be run anyway. I politely told her to go ahead and send the viles off for testing but SERIOUSLY?! I will never go to them for a blood draw again as I simply don't trust them. I'd suggest that others don't put their trust in them and look elsewhere for laboratory services.

A bit far for me, but affiliated with my doctor. In a nice medical center off Maine…read more Great service and professional care from start to finish. Check-in was easy; they got me a little early, the doctor was patient and explained everything and answered my questions. Thankfully, it was nothing serious, but urgent care is handy if you can't get to the doctor and don't wanna go to the emergency room, so it fit my needs.

Ohio Health changed labs and went with Quest! I'm never one…read moreto leave a review, but the turnaround time and help through the quest were rough. I used to receive my results at a minimum of 24 hours but typically within 10 to 12 hours, and they would upload them to my chart for my doctor. I did not receive results through Quest for almost 72 hours+, and it has now been a week and a half, and my doctor does not have the correct blood test they needed. so I now have to go through LabCorp and get my blood drawn again so we can get the proper labs. Regardless of the quest, the girls who work at the office through Ohio Health are AMAZING.

Fast & friendly!…read more Very professional. Took time to explain each step of process. My only "complaint" is their location - way out east in Pickerington. But they said they're looking into another location on Near East Side.

I come here for my annual mammograms. They are super fast, in and out, no waiting around. They have…read morea separate waiting area for mammos with fresh coffee and a tv. The staff are very friendly and efficient. They provide great care!

The care I received here was seriously lacking and quite honestly something I'd expect to see up in…read morethe hollers fifty years ago. Their methods and equipment were incredibly antiquated which probably lead to their diagnosis being consistently wrong. I was here over 50 times! Tested for everything under the sun. Tests, procedures, blah blah blah. If I didn't know better, I'd swear they sat in a room, made up some mumbo jumbo illness with 16 letters and ran all the tests my insurance would tolerate, then declare it was illuminated as a potential. Sometimes having wonderful insurance is a burden. That's when I got smart and headed north for a second diagnosis in Ann Arbor. Not to compare the two, but they figured out the problem plus caught it early enough. If I stuck around Picktown long enough they might have found the problem, during the autopsy. Do better. You're supposed to save lives for Christ's sake. Grrrr! 09/24

Julie Kim DO.... Very condescending. She needs another line of work. Had severe knee pain,…read morearthritis. She tells me yes the weather change. I've never had pain like that before. I could hardly walk. She states osteopenia too. Makes some flippant comment about we have bones all through our bodies... seriously. Do I want something for pain... she prescribed volteran. Had a family member go to the pharmacy and they said this "doctor" had it written for Monday. This was Saturday morning I was at urgent care. Why wait 2 days when I'm in pain. One of the worst "doctors" I've ever been in contact with. Avoid!

My appointment was at 11:20 for potentially having Covid. I arrived around 11:10 yo check in and…read morewas afraid I didn't have a mask so they would turn me away but they had mask available for me. I got checked in online so didn't need to do anything at check in when I got here. Came back to the exam room at about 11:25-11:30 so punctuality could have been better. As soon as I came back they got my weight and vitals and did a swab for the Covid test and told me how long it would take about 10-15 minutes. Which it did take that long and then the provider came in right after that and let me know I didn't have Covid and gave me a prescription anyways to help and some advice as well. Overall great service for a very short notice visit.

CNP at Kroger Maxtown was caring, professional, and listened patiently to my symptoms. She was easy…read moreto talk to and I'm confident I'll feel better after following her recommendations. I'll use this Little Clinic again.

I've been here twice in two years and I've had such poor experiences both times. Both times I was…read moretold they wouldn't do anything and to let the issue resolve on its own. The first time it didn't and I had to go to another health care provider. we will see if I need to do that same this time around. Both times I went they charged me $99 to be seen. This past trip they accidentally charged my card $990.00 Taking all of my money out. So now I have to wait until the money is back into my account to get any medication I might need or groceries. Do not recommend.

The tech who drew my blood was amazing. I would give her a 5 star rating. She only poked me one…read moretime. I had my blood drawn on a Tuesday morning and did not get any results on their app until Saturday morning. This seemed ridiculously slow for my results. OhioHealth has gone to Quest Diagnostics for their outpatient lab tests. I am not sure if I will go back. The app was easiest enough to use and understand.

Their app is good but the service to turn around results for testing is VERY SLOW. The technicians…read moreI've had have been top notch. LabCorp was very fast, often same day results, so now having to wait up to 10 days for blood work results seems absolutely ridiculous and very frustrating. I would have rated them a "1" but hated not giving credit for the app and technicians.