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    Labcorp

    3.3 (3 reviews)
    Closed 6:30 am - 4:00 pm
    Updated a few days ago

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    Verzella David H, DDS

    Verzella David H, DDS

    3.0(2 reviews)
    0.0 mi

    I feel like I'm in good hands here. I've had a life of lots of dental work and finally I found a…read moredentist I trust. He also offers same appointment crown so no more leaving with a temporary then coming back. He crafts it right there with a machine. Excellent doctor and great staff make this a visit you won't cancel.

    Very disappointed in this practice. I am so mad and hurt that I am crying while I type this. When I…read morefirst visited this office about a year ago, everything was fine. I work a 9-5 job and it is very hard to get time off approved for literally anything. Their office hours were very accommodating to my work schedule so it was a no brainer to go there. Earlier this year, I opted to get Invisalign as recommended by Dr. Verzella. I had my initial appt for the Invisalign in early March which was a nonrefundable $300. So I wait, and wait, and wait some more- April flies by with no follow up phone call or appt. NO ONE in the office bothered to call me to tell me that my plan was finalized until I finally called them at the beginning of May- 2 months after my initial appt! They said, they "forgot" to reach out to me and simply apologized. I overlooked this and proceeded with the plan. They had me pay everything upfront costing me about $5.2k. A lot of money yes, but I was excited, ready, and I trusted Dr. Varzella's judgement. Fast forward to today 6/20/22, I call to see if I can get scheduled and now I am being told that they won't be able to get me in until July 14th which is FOUR MONTHS from when I had my initial appt; all the while hoping that my trays will still fit form my initial measurements. After thinking on it for a few minutes, I called the office back and spoke to an associate to let them know that I don't appreciate how I'm being treated and all she said was "I get it, but the money is nonrefundable. You can come pick up your trays and take them somewhere else if you want." Frustrated, I decided to cancel the July appt and opted to just come in and pick up my trays. I have been too patient and forgiving with this office and now I am out of $5.2k. Which is a lot of money when you only have a single income household. I'm usually a very temperate person and I have not been this upset about anything in a while. The lack of communication between office and patient is ridiculous. I am a nurse and I would never want my patients to feel as neglected with their care as I have felt here. I get that everyone is human and things fall the the cracks but ultimately, I'm the one that suffered when they are the ones that dropped the ball multiple times, but in the end they got their money. Now, I am out of thousands of dollars and my teeth still need fixed. Dr. Verzella is a nice man and great Dentist, but I am very hesitant to return to this practice. Moral of the story do your research before deciding on any healthcare providers- including dental practices.

    Labcorp - laboratorytesting - Updated May 2026

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