Care was good but waited 30 minutes past appointment time at Waterdam Plaza location.read more

I visited this location after my PCP appointment today for some routine bloodwork. The experience…read morewas so fast and efficient that I couldn't believe it! I didn't have an appointment, so I was hoping they had time for a walk-in. As I entered through the door, I found a tablet propped up on the shelf at the receptionists area. The odd thing, though, is that there was no receptionist. The tablet is used to collect your name, phone number, and birthdate. I only sat in the waiting area a few minutes before I was called back to have my blood drawn. There were people before me, but they waited only a few minutes before they were called back. The Phlebotomist was courteous and skilled during the entire process. The whole process took less than ten minutes. I had a great experience here and I would encourage others to use this facility also! I will be back for future lab work needs.

No more Quest for me. I have used many times and often had bad experiences. Poor customer…read moreservice, bad communication, rude staff. They send numerous emails and texts reminding of the appointment but never mention in any of their electronic communication that patient must bring paper order (which I have never had to do before). Suddenly, today the technician wouldn't accept electronic version of doctor's order and insists (too late) that "you're supposed to know to print the order." There is too little competition for Quest in Western PA so they don't have to provide good patient service. I won't use Quest again.

I am done with Quest Diagnostics. I made an appt & they weren't open…read more Made another appt at a different location, got a confirmation, then 30 min later, I got a cancellation notice. I ended up going to Canonsburg hospital and was in and out in 15 min.

My doc, Stephen Brown of Pittsburgh Medical Associates (look for my review), wanted me to get my…read morecholesterol checked, so I came here for the bloodwork this morning. I was in and out in 2 seconds. Fast, fast, fast. And no I ain't never been skeered 'o dem needles 'n 'at. Ya just gotta buck up for the sting. I lift too, so my veins are easy to find. Everytime I have something like this done, I always get a deep-voiced yinzer chick who sez, "Oooh you got big arms! Lookit dis guy!" And at the ungodly hour of 8 A.M. I needed a chuckle. So if you screw up at work, gotta pee in a cup, or need pricked for whatever test life throws at you, make an appointment here, online yet. Imagine that.

What could you improve? Everything! 1. Get a receptionist. 2. Staff the business adequately. 3…read more Actually keep or near to the appointment time. I would give this place and business as a whole 0 stars if I could. They are running an hour plus behind. Which is wonderful when fasting and having to cancell appointments after this.

The location was good, the room was empty, and the check-in was easy and plenty of parking. Did a…read moreself check in (had an appointment but got seen sooner), and things seemed okay. Needles don't bother me, and I can usually watch painlessly as they retrieve the blood. The lady seemed nice enough but in a bit of a hurry. The initial poke to get my vein was fine, but after she started to fill the vials, it started to hurt like hell. Like she was rooter rooting my veins! After that I had to pee in a cup. No wipe was provided; they usually give a wet wipe for you to kind of clean your under carriage area to prevent contamination, but they did not, and I thought that was really weird. I thought I was being a big baby until my husband told me his experience. The girl who took his blood was in a crappy mood and gave him attitude for no reason! She jammed the needle in his arm, and he said it felt like she pierced straight through his vein! She's was a rooter, too! Please, retrain these ladies! It should not hurt like that!

I have been here for mammograms for 3 years. My doctor is in the same building which makes it nice…read more I can have my yearly check up and mammogram in one visit. The Main waiting room can sometimes be full but I have never waited longer than 5-10 minutes to be called for my mammogram. I have gotten the same technician each time. She is incredibly sweet. She takes you back to the office for mammograms. There is a changing room there with a place to put your shirt and bra. They have a waiting room in that office but I've never had to wait there. You are then taken back and the images are taken. It is done quickly but nicely. The tech keeps asking how you are doing. She checks after each image to make sure it's good before moving to the next one. When you are done you go back to the changing room and get dressed. I've also had a breast sonogram done there and it was done in the same manner. The technicians are very kind and explain everything before they take the images or do the sonogram. I highly recommend it.

Appointment made for lab work online. Showed up for appointment a few minutes early. Masks…read morerequired, checkin is via a kiosk. No sooner had I checked in than I was greeted by my lab tech, lab order and insurance given to them, identity confirmed, co-pay payment taken and blood drawn. Snap! Blink! Some pleasant conversational chat, and done! Appointment was 8 am and I was out and in my car at 8:02am. Zippity do dah!

West Mifflin. Good services but please throw out those nasty, dirty chairs in the waiting room.read more

For years I had terrible trouble with blood tests and IVs…read more The women at Quest are highly skilled and don't have any trouble.

I will Never go back to Quest Diagnostics on Oxford Drive. Having made an appointment to turn in…read moreurine specimen for my brother and coming on time, I waited 50 minutes until someone would actually open that damn door to accept it. There is no receptionist working here, and it is a horrible experience waiting in limbo If you can go any where else, do it!

Very clean place, and everyone is very nice. The service is a problem. After you leave that's when…read morethe problems begin.

From the owner: UPMC Outpatient Center is a leading medical center in Pittsburgh, Pennsylvania. This facility…read moreoffers access to a variety of UPMC specialists in one convenient location. At UPMC Outpatient Center, we provide personalized, compassionate care to every person we serve. As a valued member of the Pittsburgh community, we are dedicated to providing the highest quality of care for our patients. For more information about our services, the conditions we treat, and our contact information, please visit our website.

Got my pre surgery testing done in and out in 45 minutes. EKG, Chest X Rays, Blood work. Excellent…read moreservice from start to finish.Best of all Saturday hours so you don't have to take time off work. Highly recommend. They can do it all.

Went here for some blood work ...parked behind the center for easy access ( and loads of parking)…read more Easy I /out and the young lady that drew the blood was very friendly They have an on-site gym inside too - so don't know what it costs but nice amount of people and the machines looked to be in good shape. Watch their Saturday hours. It's like very other weekend.

was given a referral for an infectious disease doctor from PCP. The so called medical organizer…read moreMEGAN who has nothing but an Associates Degree but claims medical expertise gave me a total run around. Apparently this nobody, who is terrible with those who are suffering, has more authority than actual MDs. Perhaps it was wrong to choose AHN over UPMC; Only a matter of months before I get to change that error. I expect professionals where personal records are kept! an Associate Degree is shit! her attitude even worse. Shameful!

Was told we had a 1:15 p.m. appointment. We arrived at 1:10. Sat around for a half an hour. Then…read morewas told the appointment was really 1:45 p.m. but we were told to come at 1:15 p.m. to do paperwork. Why does it take a half an hour to complete paperwork that actually took 2 minutes? Even if your lips move when you read it should not take a half an hour to fill out a 2-minute form. I realize they may tell people to come a half an hour early because many people arrive late. But if they arrive late then they should forfeit their appointment. Don't penalize people who are timely by telling them to come a half an hour before their appointment.