There are serious issues with the staff at your 3200 Blue Ridge Road location in Raleigh, NC…read more In addition to making me wait for 20+ minutes past my scheduled appointment time, they also drew 4x more blood than was needed. I was just there to get my iron levels tested, and they should have known that because I physically handed them the order showing this. Yet for some reason, they started drawing multiple vials of blood, thinking (for some reason I can't possibly explain) that I was there to fill a different order -- one that they somehow had in their system, but NOT the one on the sheet of paper I handed them. This is EXTREME incompetence and malfeasance. I sent a separate complaint last Thursday via email, but no one has responded. I also already called and left voice messages with more than one (supposed) supervisor, but that was last Thursday, and no one has returned my call. I asked a staff member (one of the two present last Thursday) for a phone number where I could contact a manager, and she said that my problem had already been resolved and they were simply having a bad day. My question is, does anyone at LabCorp even care about any of this?

The place is a disgrace, me as my daughter biological mother has to wait a week after her alleged…read morefather in order to get DNA results all because he paid for it and out of spite didn't write my name down. Even though I brought her in for the test, sent in copies of her birth certificate, my ID and court papers stating he has no legal rights to information on her due to a restraining order. So now while he sits with result I have to wait till court to find out because I won't get them in time. If this is how they treat biological parents that is disgusting!

Absolutely unacceptable experience with Labcorp. I changed my phone number, and now I can't access…read moremy online account because verification codes are being sent to my old number. I called Billing--they said I needed to talk to Customer Service in Colorado. I got transferred, only to be told that everything must be done by email. No help, no urgency, no solution. Meanwhile, I need to check my lab results and schedule new tests, but I'm stuck waiting for someone to maybe read my email. It's crystal clear that Labcorp prioritizes billing over actual patient care. They have a number for collecting payments, but nothing helpful for real support. Disgusting and shameful. Patients deserve better. "Labcorp, where getting your money is more important than helping you! Come and visit us we will suck your blood and take your money . I f you need help just send us an email we will try to help at our earliest convenience!!"

To the staff & lab techs, you have 5 stars for outstanding professionalism and service. But!!!…read moreLabCorp billing department I'd give a -5 stars. I now will be demanding written verification of HHS insurance coverage. The pic attached I received 90 days after blood was taken. Working part-time at minimum wage... simply cannot afford such step costs. It's sad living in a society where profits out weigh one's ability to stay healthy. There is absolutely no excuse for not having transparency communication. The lab work results was completed in 2 to 3 days. Billing 90 days later is just plan stupidity on managements fault. Had my insurance been checked before hand, I could have refused the requested lab tests and save everyone a lot of heartache. I have to include this in my bankruptcy. Extremely bad professionalism having billing 90 days out. I'll also be informing my PCP I refuse to use LabCorp for further lab tests... cost too dang much.

Every time I get blood work done,it's always a battle with them. They don't know how to submit the…read moreproper codes so of course they don't get paid. Then they bill me and I have to call my insurance company to teach these incompetent employees how to submit the proper codes! Their customer support is full of incompetent employees who are rude and they don't have a clue!

Labcorp just double-charged me. My insurance already paid them from my FSA, and they kept sending…read moreme a bill in the same amount! I called and mailed them stating that they got paid, but they still kept sending me notices and threatening to send the bill to a collection agency. I finally asked my insurance/FSA for help, and the Labcorp rep was rude but agreed that they did receive the payment. It is their ploy to get double paid! I like Labcorp because they people who work in the lab are great. It's their billing dept that is deplorable. Look at this article, they even double and triple billed the DoD!!! ======================= https://federalnewsnetwork.com/federal-newscast/2023/03/after-years-of-double-billing-dod-for-genetic-tests-labcorp-pays-2-1m-fine/ After years of double billing DoD for genetic tests, LabCorp pays $2.1M fine The company contracted to provide laboratory testing at all DoD military treatment facilities throughout the world is facing a hefty fine. The Defense Department's inspector general said Laboratory Corporation of America (LabCorp) has agreed to pay $2.1 million to settle allegations it violated the False Claims Act. The IG said LabCorp allegedly overbilled DoD for genetic tests for military members performed by a third-party reference laboratory. According to the settlement agreement, the IG said for eight years, LabCorp double and/or triple billed DoD for these genetic tests.(Laboratory Corporation of America Agrees to Pay $2,100,000 to Settle False Claims Act - Allegations Related to Overbillings on DoD Contracts - DoD inspector general)

Worst fucking service ever!!! They bill your insurance abhorrent amounts and then refuse or mess up…read moreyour test. They should be ashamed of themselves!!!! They've messed up 3 of my tests but they sure took that insurance money regardless. Pathetic!!!!

These guys are the best! I couldn't find anyone in California to do the flammability testing I…read moreneeded. Bobby and his crew did the testing fast, accurately and at a good price. We now use Diversified on a regular basis.

Such wonderful professionals! Always prompt and caring solutions. Found the hidden condition that…read morewas at the root of my symptoms.

On March 9th, 2026, I was yelled at by Dr Bobby White in a way that would sound as if he had…read morecontrol over me, like an abusive partner or parent. Because of his negligence with refusing to listen to what the entire injury even was or even briefly checking me over. This plus the horrific sexist treatment I had to endure for an X-ray and an arm sling is a major blemish on the rating of Emerge Ortho. I did not know I had a serious head injury until that evening!!!! I could have had a seizure and died. I even had a fever of 100.5, which is very high for my avg temp of 96.3-97.1. That is major when you have a head injury. I later went to the ER when my fiancé noticed the huge bruise on the side of my face with swelling. I have a bad concussion. 500 pounds of steel ramp hit my head hard enough to do this and knock me down. Could have easily killed me. Bobby was taunting me, when I'd almost watched my child or self be squished flat under the handicap lift just before coming there, that was ignored by the teacher I was speaking with, that WATCHED the entire thing happen and didn't even ask if I was okay. Nobody called an ambulance. Everything in my purse went everywhere and not a single person or staff member helped me. Only my little boy, who is my world, helped. He belittled me over and over and told me I need to only say yes or no because he had no interest in hearing what let to the injury, what other injuries occurred and if these exacerbated diagnosed conditions. At one point he was inches from my face while I was sobbing and it was horrible and humiliating to have him that close, with the little cruel smile because he did it to show me he was in charge and could invade my personal space. This "macho-male-manspaining needs to STOP! It is not ever appropriate, especially when you are paying to see a licensed professional for help!!! Would this be fine if I was a man? No. I even spoke to a manager who basically assured me nothing would be done or said to the sick man. He needs to be behind bars before he acts on this psycho narcissistic woman-hating behavior and hurts someone (again)! I had a concussion and was confused. He never listened when I kept telling him my head hurt. He yelled in psycho-militant-style that we were not talking about my head, were we? No, he was asking about my shoulder because that was supposedly why I was there on the form I filled out. The office ladies, the X-Ray tech and the nurse were all very kind and compassionate and were also horrified and said I absolutely needed to talk to the manager so they went and got her. I apologize for any misspellings, grammar issues or sentences that don't make sense. I'm having a bit of trouble from the concussion.

They force you to use a kiosk to sign in even after explaining I can't see it clearly. I don't…read moreappreciate that because there are scores of people including seniors that don't know how to use these machines. The print was so small and they want you to scan in your license and insurance info. I can see many people having difficulty. Aside from that, I've had hit and miss experiences at this location. My first time was a disaster, and I had to actually come back the next day because both of my arms were too traumatized. After all that, they missed a very important draw, and I had to get it done at Duke. Today was a breeze. Aside from the difficulty checking in, I was in and out in no time and the lady that did the draw was very Comical and did a great job. She's one of the few that only had to stick me once.

This is a review of LabCorp in general - have been using them for years and I liked the office in…read moreSalem, NH, rte 97/Keewaydin Dr, due to the good and friendly staff. Not sure if my doctor or the lab coded something wrong, but I ended up with a $3.27 bill where I didn't think there should be any charges. After discussing this at length and over time, it went to a collection agency, and assuming perhaps the code was correct, I just paid the bill. That was just under 3 months ago, LabCorp acknowledged receiving payment after I notified them of the check number and date paid as I was still receiving notices from the collection agency. Well, I just got another threatening bill for $3.27 indicating that my credit is at risk - and THIS WAS PAID months ago. For $3.27, I have a few hundred dollars of my time, as does LabCorp and the collection agency, as well as the cost of postage. Because of all these issues, I will be visiting another lab in the future even though I don't like that other lab. LabCorp is closing labs in numerous places, so not sure how much time there is before they are gone entirely, but I guess if that much effort goes into collecting $3.27 and they waste more of their time and money when it was already paid, maybe that is one of the reasons they are cutting back on locations....

I use KC Urgent Care because of the professionalism and care from the medical staff. I've never…read morebeen disappointed, only treated with respect, kindness, and with the correct treatment. Check-in at Urgent Care is easy, and the staff is engaging and humanizing. Why a one-star review? The CMA! Boundary Violations

Every time you go, they require you to show your license and insurance. They go over the same info…read moreas echeck so I won't bother to do that again. It's repeating the same info and doesn't make sense to do it twice. Staff is friendly but they need a better way to check in instead of having to go around the long rope and around again to the counters. It's difficult for walker and wheelchairs and anyone who has trouble walking.

Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

we needed a pediatric blood draw . Ease of setup, appointments , communication - all fantastic…read moreWe did run into issues with the draw with not enough blood coming into the vials but not sure if it was just narrow veins of the child or the needlr placement could have been better. It was eventually done and shipped as promised. In all a great convenience and experience with every drop counts mobile phlebotomy.