I want to leave a review for Wendy Moody, who helped me this morning. She was managing the front…read moredesk and handling all the blood work--all on her own. It was clear that she was doing the work of multiple people with grace and professionalism. This location is severely understaffed, and it's unrealistic and unfair to expect one person to run an entire facility alone. Any negative reviews about this location should be seen as a reflection of the company's management and staffing decisions--not the individuals like Wendy, who are doing their best under tough circumstances.

i had the best experience at the Labcorp. very kind and…read morepolite personnel. will definitely go back to this location thank you

Just got out. My phlebotomist was super sweet. She chatted with me because Iva had horrible…read moreexperiences in the past with people unable to draw my blood, but she was great. Had my lie down and got blood with first poke. I had an appt for 1:15 PM and glad I did because place is packed. Standing room only.

Great place if you want to wait for two hours to get your blood work done. Obviously gravely…read moreunderstaffed.

I have an appointment at 10:30 am and I checked in upon arrival, but apparently it means nothing,…read moreas I am just waiting there with a room full of people. It's absolute chaos. On top of this, LabCorp really needs to be more specific about the address of this location--it's within a gigantic hospital, and without detailed info, it's absolutely pain to locate the office.

My technician was Amazing! Her name is Geisha. Professional. Quick. Painless. Thank you so much…read moreGeisha God bless you !

I was seen today by Jessica to get blood drawn, and I expressed my concern about having it drawn in…read moremy inner elbow, as I bruised badly and I've almost fainted at other offices multiple times due to this. I asked if she could draw it from my hand, which she happily did, and the process was quick, painless, and I felt perfectly fine afterwards! This was the first time in years I've left an office after having blood drawn, and feeling fine. The office was clean, I was in and out, and overall had a great experience!

I've always gone to quest for my lab work needs and I'm not sure what it is but when they moved to…read morethis location from Johnson highway it's been a much more seamless and pleasant experience! I really appreciate the kiosk check in and being able to see your place in line as opposed to sitting in a room with no clue of when you're going to be taken back. Whenever I've gone I've always been taken back pretty quick. On busier days I highly suggest an appointment to expedite your wait. The phlebotomists have always been friendly and are good at what they do which means a lot especially since I'm not the easiest to find a vein on. Happy to have this location around the corner from me!

Apparently most normal people can call their doctor and get an appt pretty quickly…read more I don't often need medical care (1-2 times per year outside of a physical) but calling them is impossible so I don't bother. Scheduling online usually puts you out 3+ weeks. I guess this is normal? I'll be looking elsewhere.

I rarely write reviews but my experience with this office is so frustrating. I only need to see a…read moredoctor 1-2 times a year. The rare times that I try to call I get put into phone maze hell. The latest was my breaking point. I had scheduled a physical months ago (because it takes months to get an appointment). I just got a message that the doctor was not available and I had to reschedule. No number was left. I called back the number the message was left on. Evidently that leads to no where and eventually hung up on me. I finally find another number and after another maze of phone hell I guess I was connected to a Jefferson central scheduling person (evidently you can't just call someone in their office). This person then proceeds to start from ground zero asking me all the same questions that I was asked 3 months ago when scheduling. Then after about 15 minutes total trying to navigate what should have been 3 minutes of time to reschedule they offer me an appointment another 3 months out!!! God forbid you are actually sick and need to see a doctor - good luck. It's a shame because I do like my doctor but he is behind such a wall of nonsense you can't get to him. I'm done. Jefferson has ruined doctor care in my area.

I found the front office people, great ! The patient side,…read moredid not look busy, at all, but my wait was aboutan hour, for ear wax. Been there 3x, but only 1 visit was great.

This urgent care has been amazing every time, from how quickly my family and I have been seen to…read morethe care given. They listen to me and diagnose accurately, then prescribe. I drive half hour and only use this urgent care. Five Stars on this one. I don't know why there is a low rating so I'm throwing in my two cents.

Total incompetence!! Appointment 9:30 arrive more than 20 people in waiting room people at stupid…read morekiosks so go to counter as per instructions on wall person says have to use kiosk. Go through that BS then sit down 20 minutes later after several people were called I returned to desk to tell them I had a 9:30 appointment. She wants to see my phone then tells me to go back and scan something from my phone and check in again!! By now it's 10:00 and my appointment was 9:30 so told them where to shove it!! The place is a joke people are totally worthless. Go anywhere but Fort Washington!!!

Clean, modern waiting room, speedy check-in and friendly service despite being very busy. I was…read morelucky enough to be helped by Violet, who got on a call with my doctor to make sure they had the fax number and we had the right scrips, even though they were very close to closing time. She then took my blood expertly and with minimum discomfort. I almost don't want the word to get out about this location except that I want them to stay busy. Thank you to the team there!

I made an appointment here weeks in advance. My appointment was at 11:15 am. I arrived at 11:10,…read morewalked to the back and checked in at one of the kiosks. It told me that I would receive a text when they were ready for me. There were a lot of other people waiting so I wandered around the store to wait. After not hearing anything, I went back at 11:30 and everyone was gone. There were signs on the kiosks saying they were closed. They clearly do not honor appointments or care about providing timely service, especially when you have to fast for the bloodwork. Avoid this sorry excuse for a business at all costs.

Quick and easy - didn't make an appointment, walked in at 8:20 walked out at 8:30. Based on the…read moreother review, I imagine they operate first come first serve regardless of appointment.

Office personnel service excellent. Young X-ray tech extraordinary care, CT scan excellent…read more Results from Friday PM work at doctor's office and online by Monday AM.

Front Desk / Reception staff rude, ignores patients questions pointing to a kiosk and telling them…read moreto have a seat while they look at the internet on their desktop screens. I am sure their imaging services are good, but the people who represent Jefferson Health should be more engaged with their task at hand, and a helpful attitude or a smile wouldn't hurt either. They were possibly the most indifferent people I have ever encountered at a health care facility. They have the wrong people up front.