Yesterday I had my first appointment at optum medical. I…read moreimmediately felt comfortable in the office. The two ladies at the front (didn't get their names so sorry) make the office feel warm. Tiffany, the nurse or medical assistant (sorry unsure again) was extremely down to earth and made it so easy to feel comfortable. Dr. Moehlman was the most real and warm doctor I've ever been to. Tara Snell got my blood on the first try. That has never happened. Within 45 mins I had my physical, lab work done, follow up appointment booked, a referral and a prescription refill. Lab work was available in MyChart within literal hours. Shoot, even the other patients in the office were friendly! The atmosphere in this place is insane, I've never had such a great experience from start to finish and felt comfortable with the whole process at any medical office, ever. Could not recommend this place more and have already spread the word. Thank you Optum!

I had been under the care of Dr. Frederick Chancellor, who was absolutely outstanding…read more Unfortunately, he has left and I was forced to choose a new doctor. Dr H-Swan came in and 5 mins later proceeded to loudly-aggressively berate me for not wanting to take a medication he recommended.... He did not speak to me, he spoke at me.... He is a deluxe JERK, it was the worst experience l've ever had in a doctor's office !

Dr Johnson has treated myself and 4 children since 2002…read more He has always had great sense of humor and personality, making my children always feel at ease from sports physicals to broken bones and sprained ankles. He is also Lakes High Schools sports medicine Dr. He takes a very personal approach to your health and treatment plans. He uses a MyChart app so you can keep track of all your medications, lab results, and dr notes So helpful! Could not ask for a better Dr for myself and my family these last 20 years

Although I've been a patient of Dr. Loomis for years, I'm switching providers at the next…read moreopportunity. He seems to have grown more cautious, formulaic, and by the book over the years, and not for the better. In addition, the office seems to have lost whatever customer service edge it formerly had. Example: I got a reminder for an annual checkup, and called in immediately to schedule only to find out the earliest appointment = 5+ weeks out. When I did have to get in sooner recently (due intense out of the blue back spasms), he seemed generally skeptical of my symptoms until I nearly collapsed in his office while attempting to demonstrate my lack of mobility due to my condition. The NA and front desk staff also seem rather nonchalant these days. Thanks for your prior good service, and I hope you pick up your game for the sake of future patients/customers.

I had a great experience here. I needed a check up, and they're one of the only family practices in…read morenorth Tacoma that accepts my insurance. The building is in the proctor neighborhood and the waiting room is very quaint and old school. No TVs or loud music, but a little bookcase full of books (including kids) and a play table for toddlers. Everyone was nice. We didn't wait more than 15 minutes before being brought back to a room. Dr. Loomis was patient, professional and relaxed. I felt like he was taking his time and actually listening to me. He made a few appropriate, helpful recommendations for my health and had good bedside manner. That's all I can ask for. Oh and they offer pelvic exams and Pap tests in office, so I can bundle my next check ups. Super convenient!

I have been his patient for over 40 years. Dr.Rivera is very kind and patient and always takes the…read moreextra time to listen to your concerns. His staff is awesome.

Dr. Mulhall was thorough and trusting. The staff are compassionate and professional…read more I'm glad I was taken care of by them.

The check in process isn't terrible, the ladies behind the counter speak very loud when reviewing…read moreyour personal information. Privacy is lacking for sure. Locked bathroom. Two waiting rooms. Clean lobby. Comfortable chairs. TV available to watch while waiting. The music being played behind the counter is louder than the TV so that is a bit distracting. Over all the first part of the appointment isn't bad, but not the best.

I was referred to Dr. Campanelli and Dr. Ngo at Lapis Family Medicine after a life-threatening…read moremedical emergency, and the level of care I received was extraordinary. My previous primary care experience had been discouraging, but from the very first visit Dr. Campanelli listened to my full medical history with genuine empathy, respect, and attention. Because my case was complex, she partnered with Dr. Ngo to ensure I received the most thorough evaluation possible. They are an exceptional primary care team--bringing different perspectives, deep medical knowledge, and thoughtful research to every appointment. They carefully investigated my condition, clearly explained their findings, and respected what I know about my own body. This is truly patient-centered primary care--the kind that is compassionate, responsive, and thorough. I especially value being able to easily reach them when needed and feeling fully supported in my health journey. I highly recommend Dr. Campanelli, Dr. Ngo, and Lapis Family Medicine to anyone looking for outstanding, attentive, and knowledgeable primary care physicians.

Lapis Family Medicine is, without a doubt, the best medical experience I've ever had. And I'm well…read moreversed in doctor visits. I was experiencing chronic pain, which I had been under the care of several doctors to manage, and had experienced very little relief. Until I met Dr Campanelli and Dr Ngo. As I am a logical person, I determined that they were not, in fact, practitioners of the Dark Arts, but extremely knowledgeable, thorough and passionate doctors who are actually invested in my wellbeing. Making the decision to become a patient of Drs Campanelli and Ngo has been life changing in so many ways. OMT has helped make my chronic pain manageable and with the "whole body" approach to medicine that is at the heart of this practice, I've gotten to the root cause of issues that I had not realized were previously being treated with the "band aid and a referral" approach that has, unfortunately, become so common. I cannot recommend Lapis Family Medicine enough. This is by far the best health care I've ever received. Who knew visiting your doctor could be enjoyable?!

The professionals are top notch and provide prompt excellent care. John Husby, ARNP, and his…read moreassistant, Vida, really care about their patients and I appreciate their attention and follow up. I am lucky to be one of their patients.

You might want to update your website to state that you are not taking new patients so that people…read moredon't have to spend 10 minutes listening to hold music to be told that you aren't considering new applications until the first of the year.

My primary care provider here is Clara Eickhoff and she has treated me with respect and kindness…read more She is always willing to listen and provides a great level of service always making sure I'm involved in the decisions in my health! She is always willing to listen and prefers a patient led visit as to just talking your ear off. The office staff are patient and they are always so helpful!

I really liked this clinic! Staff was always welcoming! I would absolutely recommend this office…read moreand Dr. Absher as a primary care provider; She helped me through an incredibly difficult time in my life. I had just given birth to my second daughter and soon after developed Postpartum Preeclampsia which is quite dangerous.. She put me at ease and made sure I was always monitored and dosed correctly. The whole experience of having her as a Primary care provider through that and beyond was very personal and a pleasure. One of thee best doctors I have ever seen. Thank you Leah