How can a person be so bad at drawing blood??? I have the most prominent, easy veins in the world…read moreand Cheyenne must've stabbed me straight in a nerve because I had excruciating shooting pain the whole time she drew. 20 minutes later and it's still there. Upon further research she definitely caused me nerve damage that could take months to heal or even be permanent. Unless you're wanting to deal with malpractice, AVOID THIS PLACE

I've always had a lot of anxiety with needles and problems with blood draws - but this was one of…read moreTHE BEST experiences I've ever had. Staff was kind and understanding. Didn't try to rush me out, talked with me and made sure I was fully comfortable before leaving. Normally I loathe any blood draw, but after coming to Quest Diagnostics, I'm not concerned about next time at all.

Fast and pleasant experience! Needed a same day walk in appointment for labs and found this…read morelocation right off of Hwy 16! Quick & easy trip! No wait time & the sweet lady taking my sample was so smooth it was painless! I didn't know walk in labs were a thing until my walk in and I will definitely revisit if I need to in the future!

Do not use this company. It has been over a month and my husband hasn't received his test results…read more He has called the office multiple times and had to leave a voicemail to not hear back from them.

Please update the appointment scheduling feature so it includes locations in Gig Harbor, WA. There…read moreare at least 3 locations still functioning here, yet to make an appointment not a single GH location shows up. I only need routine labs drawn. That's disappointing in this day and age.

I was told I would have my results by the end of the day. I showed up at 7am (first person there…read morewhen doors opened) did my testing all done by 10:15/10:30. They decided not to send my test over until 2pm even though they have couriers multiple times per day and then elected not to process my results until after 5pm when the provider went home and then won't disclose results to me over the phone. I get that the results are not important to them, but had I been informed that I could go to the location across the street and it would have been processed faster I would have went there. And there's no recourse, too bad. They can say one thing at 10am and there's no accountability and when you call it's all ::shrug:: too bad. It's not okay to treat people this way and if results need to go through a provider there should be an option as a patient to get the results sent electonically as well. They are my results and withholding them is ridiculous. And I could understand if they said we had had a lot of urgent rushes today, but that wasn't the issue everyone just blamed everyone else, the original lab should have sent it sooner or should not have told you results today... yeah okay but they did tell me today and they didn't send them sooner so what's my recourse? Terrible customer service, Fransiscan should find a better provider to contract with that has integrity, respect and empathy foe customers.

Was in and out quickly, and the staff there are very polite. Was a plus that they are open on the…read moreholiday.

This place was supper quick and easy for drug screen test. I called initially to find out if they…read moredo what I needed and the lady of the phone was very nice and helpful, answered all my questions and got me set up with an appointment quick. Came on to do my test and the place was very clean and efficient. Staff was friendly and knew exactly what they were doing. I highly recommend this lab.

Attentive and excellent customer services by all staff. Front desk greeted me as soon as I walked…read morein, and felt really cared for. The medical and customer services is outstanding.

I have had 2 FABULOUS experiences with all the people here needing to get blood draws and vaccines…read morecaught up for school! Mali the phlebotomist is awesome, I have horrible veins and she was able to get the draw first try (that never happens)! Highly recommend!

ACTS Pharmacy facilitated a COVID-19 vaccination clinic at Seabury School. The check in/…read moreadministrative process was smooth and the vaccination process was a stress free as it could be. The nurses were friendly, informative and highly skilled. We were provided with verbal and written after care instructions. It was a positive experience and I recommend ACTS Pharmacy without hesitation.

This place is so dirty and is supposed to be an ER. The seats were filthy and so was the floor. I…read moredidn't realize cleaning has come to a halt all of a sudden. They also called ten people before calling my brother back who had a bunch of wounds from an animal attack. Wouldn't recommend.

I had taken my fiance in for an injured foot at 12- something in the morning bc we believed it was…read morebroken. And as I am writing this review, 3 hrs still waiting for any kind of information, it takes us asking 3 doctors and a receptionist (who should definitely deserve a raise bc of how helpful she was compared to all other doctors) to figure out where we were with our progress. I kept being told that patients were seen due to their severity to injury- there was hardly anyone here when we got here. And as we are waiting these long 3 hours for a stupid xray, people are coming and going. We both kind of feel ignored by the doctors here (not including that sweet receptionist!)