I love the tanning salon, it is clean and affordable. I have maintained a great tan going there the past couple years. The tanning salon is five stars.
Unfortunately, my experience at the la Stella hair salon there is worthy of zero stars. I texted the male barber and asked "can you do my hair tonight at 5, I need to be quick, I have to meet a friend afterwards." He texted back "yes". I was going in for a wash and blow out, it usually takes him thirty minutes. It took him an hour and twenty-five mins. Read on to find out why.
I took off work an hour early so I could tan and get my hair done in time to meet my friend. I arrived at the salon at 4:30 to tan and was in his barber chair by 5. He preceded to wash my hair, half way through the wash, a man walked in the door and he said to me "let me cut his hair real quick, I'll be right back." Mind you this is not the first time he has left me with soaking wet hair while he attends to another client, ...this is why I texted him that I was in a hurry.
While he is cutting that man's hair, another man walks in. He says to the man, "you need to text me first, I don't have time." The guy responds, "I did text you, you said five." So, then I realize he knew someone else was coming at five, even though I told him I needed to hurry...he got my hair wet so I couldn't leave. It's in this moment that he realizes the guy in his chair was a walk in, not the guy he told could come at 5. Now, he makes me wait as he cuts and washes the second guys hair as well. Folks, it wasn't the first time he left me with my hair sopping wet, my neck bent back in the sink with soap in it. This was so unprofessional! Not to mention the sinks for hair washing are not comfortable.
I'm not done, it gets worse. He was wearing a latex glove on one of his hands, for what purpose I don't know, but he washed my hair with it, cut and styled the first guy with it, swept the floor with it, picked up his cell phone many times with it, cut and washed the second guys hair with it...and finished my hair with it....the same glove never came off his hand. GROSS.
Between him leaving me with wet hair while he takes two clients before me after I told him I was in a hurry....and that glove...I should really give him no stars. He has no respect for anyone else's time and honestly he probably bought his flat iron and blow dryer at the flea market. If he can't change his glove between clients, don't wear a glove, wash your hands!
One last thing, while he was styling my hair, he mentioned that a male client had asked him to wax his whole body, yes, the whole thing, that too. He told me that he told the client he would have to do it after everyone left and they could go in the back because there are cameras in the front and he didn't want to have him take his clothes off. So he waited until everyone was gone and then took him in the back. I don't know for a fact, but I'm pretty sure this man is not licensed to wax and I'm pretty sure also he waxed him in a room that wasn't for waxing. But I'll let the owner figure that one out.
I haven't tried any of the female hairdressers there, I'm sure they're great and would never be so unprofessional, but as for me, after being disrespected the way I was from this man, I will never use that salon again. read more