The management of this fabulous restaurant is a CLASS ACT!! I live in the USA and was trying to buy a gift certificate to La Sorrentina for my mother's 84th birthday. I was requested by the owner, Adriano, to send the money to a bank account but, unbeknownst to me, the funds were refunded a few days later. Meanwhile, my mother showed with 3 friends and a copy of the gift certificate, which I had forwarded to her. She said that as soon as Adriano saw the certificate, he gave her a big welcome hug (she had never been there before). He never mentioned a word to her or to those who accompanied her that it wasn't valid, but simply deducted the amount from the final bill. When checking in with her the next day, she said that the service was incredible, the food delicious (they ordered sea bass, raviolis and pizza) and the atmosphere fabulous. Adriano contacted me and told me that the funds hadn't gone through but he didn't want to embarrass my mother, especially in front of her friends - What a absolutely top-notch gentleman!!! Fortunately, we finally figured out how to make the payment go through. I never Yelp, but people like Adriano are few and far between and should be given the recognition they deserve!! Thank you so much for making my Mother's birthday a truly special one. I shall definitely be eating at your fine establishment every time I visit the UK! read more