Very disappointing experience with both the store and their customer service…read more I ordered two pairs of shoes online, paid in full, and was later informed that the pair I actually wanted was out of stock. When I asked to cancel the entire order since the main item was unavailable, I was told they don't accept returns on sale items--even though the issue was on their end. The response felt dismissive and profit-driven, with no effort to make things right. Poor service, zero accountability. I wouldn't recommend this company to anyone.

BLVD Shoes in Kelowna is superb. I really didn't know what I wanted when I walked in. I like…read moresneakers and found 3 I liked. The salesperson brought out 4 pairs and I ended up purchasing 2 of the 4. I find good service in retail is really rare these days. These guys are so knowledgeable, friendly and just good at what they do. I'll be coming back for a pair of dress shoes I saw. Keep up the great service.

I love everything about this shop. Diane (owner) is such a lovely and talented woman. Not only does…read moreshe have great taste in what she brings into the store, she also creates a wide range of beautiful clothes, dressing gowns and bed linens. In some ways I'm glad I live 8hrs away, because I buy something, or 4, every time I walk through the beaded door.

Now that I'm in my late 70 's I find it extremely difficult to find a comfortable basic bra…read more I tried a specialty underwear store nearby. the store was empty of customers when I got up to the counter there was only one person serving, and I was not comfortable with them coming into the fitting room with me , I left. I had been there previously and it had taken a full hour to finally get a bra that fitted well enough. This is my first visit to Fashion Foundation, . It took 5 MINUTES to get the perfect bra from 'Caroline' ? She waited outside until I was ready even though I wouldn't have minded her coming in. The first bra was used to gauge, the second one was the PERFECT fit. I've never had a more comfortable fit. I highly recommend them

Service was excellent. Greeted when entering the store. Personal shopping with need and wants,…read moreselection was extensive and the value of product and service is well deserved. Crystal was my helper! Thank you

I have been here many times and they offer a nice selection of very high quality mens clothing by…read moredesigners such as Hugo Boss and Versace. Most of the sales staff are very friendly and helpful but there is one guy who acts like a used car sales man. He constantly tries to push me to buy things I don't want and has a fake kind of friendliness. Their prices are much higher than what I normally pay at boutiques in the United States. I asked them why their prices are so much higher despite the current exchange rate and he got annoyed. He arrogantly denied that his prices were higher than the US and said that all Hugo Boss boutiques are required to have the exact same prices world-wide. I told him I could prove otherwise with receipts that I have from the US and various approved websites. He was quick to interrupt me and then say that he has been all around the world and that Canada has cheaper prices on Hugo Boss than most other places. For example, he said in Europe, they are far more expensive. I agree that the prices can be higher in Europe BUT he had just said a few minutes prior that all Hugo Boss boutiques are required to have the same prices world-wide...lol. On 2 different occasions, I asked them to order me something from the official Hugo Boss website. They told me that they don't do custom orders and only have what is in the store. LAZY! Lately, I have been going to the US and buying a years worth of clothing all at once. With the money I save, the trip always pays for itself.

Pricey but everything we have bought for my husband lasts forever and looks good for years!…read moreExceptional service, far beyond the typical retail experience.

Solid 3.5 stars, it's one of the tidiest Winner's I've been to lol, esp compared to the Richmond…read morestore. Surprisingly, the men's section is also the tiniest too, located on the right hand side. For example, the sports clothing didn't even fill the entire rack--and it's the summer too! Washrooms on the left, clean as always.

I love shopping at the Westbank Winner's store. It is never too crowded and always has a good…read moreselection of items. At Christmas I can do all my shopping there in an hour. I buy all my hair products there. The staff is friendly and efficient.

I came here a year ago and found a great suit. But I've tried to come back twice since and every…read moretime they are closed. Their hours say 9am to 9pm and it was 3pm when I came by both times. No sign on the door or anything saying what days they are open. No telephone number either. So I'd love to be able to rate them further but they'd have to be open for that.

Customer service are amazing , unfortunately the owner decided to illegally take my information…read moregiven at checkout and contact me personally about an issue he is experiencing with a certain brand being resold from his store and assuming I am responsible somehow with no proof his blatant disregard for my personal information and unsolicited contact is totally not acceptable as well as his false accusations. I have been shopping here for over 8 years and I'm offended to the point of suing . - 5 stars unfortunately Do better

I would give them 2000 stars if I could. This place has the best costumer service. The owner loves…read morewas he does and it constantly shows. They had everything we needed when we forgot a few things at home (we were here for vacation). He was thorough and passionate and helped us beyond expectation. Prices are a bit higher but it's a locally owned shop. I will 100% support that. Plus, the service was above and beyond and extremely thorough! I will absolutely come back here again! Thank you thank you!

This is my second trip to Rosebuds. I have never had so much fun shopping and coming home with so…read moremany beautiful pieces of clothing.....all because of Karen who is an international designer. She has an amazing talent for fashion and can within minutes put an outfit together including the perfect footwear, jewelry, scarf and hat to make any woman feel like a runway model. Shopping at Rosebuds with Karen is fun and easy and I couldn't be happier with all my selections. She truly is amazing.....and a beautiful soul who truly helps women feel beautiful. Thank you Karen!!

Sometimes there are great finds in here. You have to know what you're looking for and at, and be…read moreprepared to do some searching. Again - there are some treasures here but there are also overpriced Costco items, you've been warned. The store is laid out in a reasonable way, and there is enough room to move around comfortably. I find the displays have the appropriate amount on them so I don't get overwhelmed. They are relatively strict about the consignments they'll accept, so most of the items are in good if not great condition. I like the sliding price, each items price is reduced after a month or so and then again a few weeks later - all of that info is on one price tag. Mostly friendly, helpful staff. Kudos to them for supporting local women through the Cinderella Program.