My husband brought in 4 items to return, only received refund for 3. The manager with dark curly…read morehair told me I could not see the returns pile in the trash anymore even though she said I could on the phone. Lying manager and a snake that don't care about their customers.

The staff here are pretty good with service. Leigh is especially helpful and on top of assisting…read morethe customers. She seems to go above to ensure you find what you are looking for. I've had a few visits and will definitely be back as I have had great experiences.

I get that staffing is a little difficult right now. But at the West Oaks location I was rudely…read moreserved by Penny. After acknowledging me and about to ring through my bra purchase. She answered the phone. Walked away!! Found a product for the person on the phone. Came back to the till. Laughing saying "at least I got her Pants ". Wtf Rang up my purchase, I only purchased one thing I did plan on asking about a second one. But could not be bothered . The phone rings again!!! SHE YeT AGAIN ANSWERING the phone cause it's probably the Same Person!?! Hello what about the person in front of you with her debit card ready to pay? It's no wonder that retail is dying. I will shop locally or online but not @ Penningtons

Spencer's Gifts has always been an interesting store to look around in. I mainly go there to buy…read moretheir t-shirts, which there are many to choose from by their graphic designs and pop culture references. Most people that come to the store will find something to buy from their unique inventory. They have collectable cups and mugs, weird lingerie, cool-looking blankets, caps and even candy. So yes, I really like going to this store every time I come to the mall.

Great experience here recently. They had a 70% off clearance…read moresale going on with plenty of merchandise to browse through. Lots of shoppers in the store and the clothing was a bit disorganized in the men's section... Probably as a result of the traffic flow. Expect to find everything from shoes to shorts, sweaters to jeans and everything in between. Regular prices seemed fair... Few items priced more than $20. On this visit I bought a couple tees and a couple sweaters. I was picky with what I chose and was pleased with the final haul and price paid(under $40)! This was my first introduction to this franchise and I was pleasantly surprised overall. I did not have much interaction with staff except for paying for my purchases but they seemed nice. I'll definitely be back.

My girlfriend of many years just died and I have been like a second mom to her daughter so I am…read moretrying to get funds together so she can pay for the funeral home. My girlfriend was basically bedridden the the past 7-8 years but that didn't stop her from shopping online. So I washed everything except for clothes and shoes that still had tags on them. I was referred to Plato's Closet so I took about a third of everything to them. There is about 100 pair of shoes 80% brand new, purses brand new. Dresses and pants brand new still with tags or in original plastic bags. A tote full of Betty Boop stuff in new condition.There was no insurance so I was selling everything. When I had taken the 6+ boxes in the 2 young girls Stephanie and Savana said they wouldn't take them because they could smell smoke on them. Yes I had a cigarette on the way to the store, I wasn't aware of this policy. As I said I had washed every item so they could undoubtedly smell smoke on me but all of these clothes were in sealed boxes and these girls never so much as open any of the boxes. There are other stores and never will I recommend this store to anyone. I even offered to rebag everything and bring them back but I could tell it would be a waste of my time. Maybe because I'm in my 70's they thought these clothes wouldn't be "young" enough, how wrong they were. I'm so angry right now because they never so much as opened any of the boxes. Management shouldn't allow teenagers to be making these kind of decisions. Shame on Plato's Closet! (On my way out I said they were missing out on some awesome goods and she replied it's okay we get lots of stuff brought in)

I was disappointed to learn that the new Dollarama near McGavin's Bakery had a catch…read more.. Spending close to $60.00, I had purchased 2 sports bra's for my granddaughters and the size did not fit. The next day I went back to the store and to my dismay was told there were absolutely NO Returns and NO Exchanges. I admit, I expected NO Returns, yet had not realized that ALL SALES WERE FINAL. That is what I get for being in a hurry and not reading the fine print on the entry Door or on the till display when I was removing items from my basket. My warning to those who shop there? Please do not "impulse" buy as you can do nothing with an unwanted item. You can do as I did however, when I came out of the store, a family was getting out of their vehicle with a young daughter that would fit the sports bra's ... the rest is history. Mom and daughter were extremely surprised and grateful and I was at peace. I had thought this was illegal in Canada, yet I now remember the old adage "Buyer Beware."

The only thing I can say is that this store & especially the change rooms are DIRTY & used UP!…read more Seriously, a bit of maintenance!

They have an unclear return policy. If you remove the tags but have everything else like the…read morereceipt your item will not be returned or even give a store credit. And the staff has no training to tell there customers what the return policy is.And then they say it's the customers fault and they have to read the return policy on the receipt.That means ur wasting ur hard worked money there and wasting ur time cause they don't even give you store credit.It's bullshit