Extremely fast, efficient and knowledgeable people. Artin is the best Loan Processor I've worked…read morewith.

I wish I could give ZERO STARS! I've been working with Millennial since the beginning of March…read more Have provided them with everything they needed throughout the whole process; everything was going smooth. On Monday, 4/26/21, I received an email from our loan processor stating he received the payoff statement from our current lender and everything would be finalized by Wednesday. After not hearing back, I emailed him on Monday, 5/3/21 asking for an update...no response. On 5/6/21, still not having a response from our loan officer, I receive an automated email stating we have new documents to sign. I log in to find a "Loan Denial". Tried calling, emailing...no response! I don't know how we went from "closing in 2 days" to "denial". Between the fact that they completely ghosted me and this last minute switch, I want it known what a shady company they are!

Harry and his team did a phenomenal job for us. They were kind and professional at every turn. They…read moreanswered a ton of questions and helped us understand the complex and stressful process of applying for a home mortgage. They were even able to compete with a sales push from another broker. Harry, Anita, and the rest are clearly experienced professionals who know their field inside and out. I would recommend them to any potential customer without reservation, and that's not something I say lightly. I know that if I ever need another mortgage, I will be calling them once again!

Let me start off by explaining that my first attempt to buy a house failed because, I used a…read moredifferent mortgage broker in Granada Hills, whom basically passed on the loan to another broker and failed to oversee the process. After deciding to give it another shot, I was recommended to Chase Financial Corp and could not be Happier with the results. The incredible team at Chase Financial Corp made it happen. Harry Geozian, Sara Bolger, & Rosalie are true professional expert in their craft. They are knowledgeable, friendly and available when you need them. They go above and beyond, making sure you are approved and funded. I highly recommend working with this extraordinary staff! You won't be disappointed, Just look at all the 5 star reviews they have.

After one of the ATMs malfunctioned during an after-hours deposit here, I was short $100…read more I called the "Help" number on the ATM itself and went through a voicemail maze until I found out I would have to "make a claim".... A WHAT??? :( But when the bank opened, a manager, Vanessa Arbito understood the urgency and credited my account. She had no access to the ATM to "prove" my lost bill; until later. Nonetheless, she took care of me. Long time BofA customer but I'd never been to this branch. I'm glad she was there to help. .................................. PS I would give a low rating to the newish Bank of America ATMs around. They do not always handle bills well.

The lines here are simply ridiculous. So many pissed off people when there's stuff behind the…read morewindow, but customers are not being served... Step up guys.

Juan Torres and his team are top notch and we send you all our blessings! Thank you for helping me…read moreget my wife into her dream house. Walter and Fanny Mojica

I can't speak highly enough about GoTo Mortgage Solutions. Juan and Jonathan went above and beyond…read morefor me. They were extremely professional and knowledgeable through the whole process.. Don't pass up an opportunity to do business with such a great group. They have gained another customer for life.

Switching to a credit union is one of the best financial decisions we've made!! Unlike traditional…read morebanks, credit unions are nonprofit organizations, which means they prioritize their members over profits. This translates to unbeatable interest rates--we financed a used car through Logix, and not only was the process seamless, but they also allowed us to purchase from private sellers like those on Facebook Marketplace. The customer service is exceptional; the staff genuinely cares about helping you succeed financially. The ATM issue always comes up but I feel like it's actually a PERK with Logix, you're not limited to just your credit union's ATMs--they'll even reimburse ANY ATM fees, even in pricey places like Las Vegas when the fee is outrageous. We don't pay fees!! I've also purchased a car with cash when we were outside of the range of another Logix and you can go into another credit unions branch to withdraw large amounts of cash. If you want better rates, better service, and better access, switching to a nonprofit credit union that cares like Logix is absolutely worth it.

I love a bank that not only provides great service but great products. This financial location has…read morean amazing staff that can provide different products that will benefit your personal and professional life whether it's a personal or a small business need. They are on point and know their offerings from end to end which allows for a positive customer experience.

I cannot say enough good things about Jamal Rodriguez at Downtown Financial Group and the…read moreexceptional service he provided throughout my townhome loan process. My financial situation wasn't straightforward. With substantial student loan debt, a bonus-based income structure, and the challenges of securing a mortgage in today's lending environment, my loan required careful attention, expertise, and persistence. To make matters even more interesting, I'm an attorney, which means I ask a lot of questions, pay close attention to details, and expect clear communication. In other words, I was not Jamal's easiest client! Throughout the entire process, Jamal remained calm, collected, patient, and professional. He knew when to reassure me, when to be assertive, and, perhaps most importantly, when to give me clear, direct guidance. He never made promises he couldn't keep, and I always felt that he was genuinely invested in getting my loan across the finish line. What impressed me most was his ability to navigate a complicated financial situation while managing deadlines, underwriting requirements, and a constantly changing interest rate environment. His knowledge, persistence, and steady approach made all the difference. I genuinely believe that without Jamal's dedication, I may not have been able to secure my mortgage in this challenging market. Buying a home is stressful enough, but having someone like Jamal in your corner makes an enormous difference. I am incredibly grateful for everything he did to help me become a homeowner, and I would recommend him without hesitation, particularly to anyone with a complex financial situation. Thank you, Jamal, for getting me to the finish line -- and for putting up with an attorney along the way!

-10 if possible. Beware Joseph. Very short version , if you want to be lied to and have your money…read morespent for you, this is the company. This company allowed us to fund our loan March 18 and as of May 9 we still have not moved in. It was promised to be delivered vacant by the realtors, and no one, including downtown financial thought pertinent to ask for that proof before closing or funding the loan. They also required very pertinent information to be left off of closing paperwork. We reached out to Victoria, the CEO of the company. She only pointed fingers at the paperwork we signed, and the things we had to do towards making loan payments, even though we are not living in the purchased home most of which we already knew. She took no responsibility for her company or Joseph or showed any empathy for our horrible situation. We did email her later and went unanswered. These are NOT fiduciaries Certainly weren't ours! I will attach two pictures with two completely opposite answers for the same question.

My wife and I are very happy to recommend Zack and his team because for the past two years we've…read morehad a great experience in working closely with him through the purchase of our home and a couple of refinances, all of which he managed to make us feel supported and at ease. Zack has always been available and responsive to all of our inquiries and has shown a great deal of experience. Zack is always on top of current market trends and is constantly updating us on refi strategies. All in all, we highly recommend Zack Nawabi and The Nawabi Group.

Working with Zack was an absolute DISASTER! He completed…read moreabandoned me, the day I was supposed to sign loan docs! Completely unprofessional! Almost lost my EMD. Had to pay the seller an extra $1200, just to extend our escrow term. DO NOT HIRE ZACK. He can not be trusted!

Plenty of parking close. Also there is parking in the covered garage if inclement weather (hot or…read morecold) There is an ATM if you are in a rush or just wanting regular cash. Large area inside, and the setup is welcoming. Often there are multiple tellers available. While you might have to wait, likely will be short. I've pretty much never had an issue in my many experiences over the years. Just one about two years ago, but it was complicated and the person was new (based on her response to my mom), and caused a chain reaction that blew up. Often there are little candys/lollipop around, I had a banana (say what ?) yesterday. Also there is coffee if you need. Friday they are open until 5:30!

I am extremely disappointed with the auto loan practices and customer service at Premier America…read moreCredit Union. My experience has been frustrating, unprofessional, and completely unacceptable. After providing them with the requested insurance declaration information, they still moved ahead by assigning their own overpriced CPI (Collateral Protection Insurance) insurance - complete rubbish! The staff handling my auto loan inquiries were rude, dismissive, and unwilling to provide clear assistance. Instead of treating customers with respect and professionalism, I was met with poor communication, impatience, and an overall lack of courtesy. A financial institution should prioritize transparency, professionalism, and customer support, but Premier America Credit Union failed in all of these areas during my experience. I expected significantly better service from a credit union that claims to value its members. Based on my experience, I would not recommend Premier America Credit Union to others seeking an auto loan or reliable customer service. After being with them for over 20 years, it is time for me to close all my accounts and move on.

Excellent training for the agents and amazing inspirational owner Joe. He still inspires me in so…read moremany areas of my life.

Jim Sandoval is THE MAN! Jim had visited us in Canoga Park…read moreseveral times over the years. We were impressed with his drive and professionalism. When it came time to sell our home Jim Sandoval was our first pick to help us. Jim, and his team, helped us prepare our house for sale, and guided us every step of the way. His team are professional, talented, and a dream to work with. As a result, our house sold in 6 days for a price we could only hope for!!! We are over the moon happy! We highly recommend Jim Sandoval and his team to anyone wanting to sell their home anywhere in SoCal.

I have been working with Claudia for quite some time now, she is excellent at what she does, her…read morecustomer service and loan skills are A+. She gets things done! Thank you Claudia :)

In the Real Estate business we need to count on a good lender-loan officer, it makes a big…read moredifference to have someone reliable with knowledge and expertise; someone like Claudia Godinez. She exceeded my expectations and we were able to close escrow before our closing date, making my buyers extremely happy. I will recommend her to anyone looking to purchase or refinance a home. Thank you Claudia.