The only thing "premium" about this place is the price. Got Tostilocos and a scoop of strawberry ice cream and the total came out to $23 Insane. The tostilocos weren't even that good. Hard pass on this place. read more

The La Michocana Premium is a Mexican ice cream parlor that sells fresh made premium ice cream using fresh fruit and cane sugar also milk and cream to make these delicious Mexican style ice cream. La Michocana Premium have repetition make ice cream from well know candies,and Gansito a well know Mexican version of a Twinkle but better. It like you are in the World of Willy Wonka of ice cream. The service is pretty good fast and the order right. The store is very clean and always have product in the store. read more

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Hire more people and asign working areas, sometimes 1 person attend, prepare food and register

I don't know how many stars to give you. Besides raiding the prices for esquites hot Cheetos they also only have one size for 8.95! They got a new container as well which fits less. Oh and if you want hot Cheetos 1.00 extra. I ordered a tostiloco but with out the chips and they charge 1.00 for container. What! read more

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Service was very bad, I was standing in line for almost 10 minutes waiting to be attended while others got their service I was next and 3 lady's were working yet none helped a friend and I were next they skipped us and went to the people behind us and more towards the back of the line, very bad service wouldn't recommend this location read more

Came here 4 mins before 9pm And they had already had closed the doorsz I knocked and they ignored me. read more

La Michoacana Premium - I got the 5 minutes before closing, she looked up and completely ignored me. - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

Aqui cuando uno pide las cosas, te tuercen la cara, de malas andan las muchachas, asta miedo uno le da pedir las cosas, 0 recomendada este lugar.... read more

Overcharging 12.99$ dont come here they overpriced you by hellA ............................................................... read more

La Michoacana Premium - Overcharging for this. 12.99$ - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

It smells like Mexico lol! Very clean, very tasty ice creams, paletas, and mangoneadas! Staff was very helpful and answered questions politely. read more

La Michoacana Premium - Mangoneada - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

I had a great service the ice cream is great & not just that all the waters were also good !! And the young lady who attended me was very sweet and funny ! At first it looked like a she was mad but she wasn't lol but overall 10/10 and music was vibes for sure read more

So many flavors of paletas ice cream and other goodies. They had hot Cheetos and cheese with corn that my kids loved. Most people there spoke spanish. I had a strawberry popcicle which was such a great treat for a hot day read more

I went there with a friend that's from Russia and they were rude to her they kept trying to speak Spanish to her, my friend told her she is from Russia and they continued to speak Spanish to her I asked if anyone spoke English and the person that helped us said that nobody there speaks English read more

Great service, expect to be in line for a minute and ice cream definitely is a 10/10. Place is kept clean at all times. Although ice cream is delicious it is definitely pricey. I only visit when I am really craving their ferrero rocher ice cream, otherwise I'd be spending about $40 each visit. read more

La Michoacana Premium - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

we took this picture after we were helped. We got here at 8pm, we have been here so many time before we live around the corner and my kids love it. We tried order things and either they couldn't or they were not serving it at the time. Tried to order for example crepes and they didn't serve it because they already cleaned up the stuff and put it away and they close soon. They put the stuff away more than an hour before they closed. Like what really? I understand wanted to get home once you close but over an hour that's crazy! There were many things you couldn't order because it was put away. Very limited stuff you can get. Very disappointing read more

La Michoacana Premium - Outside and time stamp - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

First time I went here I ordered 2 large mangonada. When she rang me up, it was around $15.00 or so. I gave her a 20$ bill and she gave me 2$ back. When I asked why is it only 2$, she claimed there was an extra fee for customization so she charged me more on the side. But that wasn't what was on the receipt! Okay, so I thought maybe that was an off day. I decided to give it a second try. Ordered just regular ice cream from the tub this time. When I asked how much was the small scoop she said 5 something. But when she rang me up, it was 6.99$. When I asked why is the price different she said it was because I was using a credit card. Couldn't they have been upfront about the two different cost?? Come on! Do we need to have our negotiations hats on when we come to buy ice cream?? No thank you. I prefer to go elsewhere where I don't need to worry about hidden cost when buying a scoop of ice cream. read more

Mexican Ice cream shop, you are bound to find a "La Michoacana" in any Mexican-American communities in the US. It's the local place to go to for cold treats but also Mangonadas and crazy savory inventions like tostilocos: a bag of tostitos with cucumber, peanuts, chili powder, tamarind candy, chamoy, and lime juice. You can make your own combos like this, an exampe is jalapeno and nacho cheese dumped into a bag of flaming hot cheetohs. There is an amazing variety of ice cream flavors to choose from, hundreds of water based and milk based popsicles to hit your craving. We went for the mango water based and strawberry milk taste and I noted some unique flavors like soursop, ferrero rocher, blackberry, tamarind, and mint oreos. These were both OK, they tasted a bit watered down and thinned out. The main reason we came was for a smoothie. They can take any of their non-artificial flavored ice cream and turn them into a smoothie for you. You can also mix them how you want. We went for watermelon, mango, and strawberry on a warm day and it was great. read more

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Pretty good elotes and manzanas con chamoy. Service is good, not too crazy of a wait like other places.

Their hours say they close at 9pm, but apparently they stop wanting to do their job & only serve ice cream at 8:30pm. Horrible workers closing 4/15/25. Unless that's instructed by management & it's not advertised. read more

I'd suggest going to a different location or a different establishment overall if you want better customer service!! My sister and I place an online order and wanted to order more, when we shared this information to the staff we were welcomed with attitude instead of a kind one. Then when I saw the staff member looking at our order she wouldn't stop harassing us with questions like "YOU placed an order" (with a rude facial expression; don't know what she'd be questioning when we just made that statement), she then double checked the name on the order which I could understand for confirmation, however, after giving her the correct name she then proceeded to make us go over our entire order before she was happy ( I can understand you need to confirm the order but it just seemed they didn't believe us no matter what, even though they had visible proof!) On top of that unwelcoming experience, we ordered an extra large esquite and were charged an additional $3-$3.50 for the upgrade but the staff kept telling us they don't offer one. Instead of having good customer service and at least trying to figure out a solution they just said "I don't know how to give you a refund". I stepped in saying " okay so can we have a smaller esquite for the additional charge". The staff replied "we don't have a smaller cup". I repeated " so you will take our money but not provide additional product?!". They processed to make a smaller cup for us; then we received the item with no lid we asked for one they said they don't have one that fits. I tried the lid on the larger esquite and the lid fits both sizes, I truly believe they were just done helping us plus it was raining so that got all over my food So overall not only was the staff unwelcoming, willing to lie to the customer, and they are willing to steal our money without providing additional product until I mentioned something Just a very unpleasant experience when all we wanted was to give this business our money! read more

La Michoacana Premium - two cups of la michoacana on a table - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

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It was hard but I had to do it. There is male worker that work here. That needs to be taught customer service. Everyone else is great. But this sour apple thinks he can be rude. I go to many La Michoacana Ice cream places. And I have been here many times also. So I came in on a day they were moving a lot of those ice cream around. Most of them didn't have labels of what they were. And the ones that were labeled only half were correct. The guy started to get annoyed with me when I kept asking what flavors things were. Like if I knew them by heart. Which I don't. Then when I asked to taste a couple he told me that there was a 2 samples per customer. And I looked at him. And told him that I had never heard that. He told me that it's because it was busy. It's a ice cream shop. It better be busy. And after I got my ice cream. He them said well o can let you taste a couple more that the line is not bad. Really.!!!! Why am I going to get back in line and do that when I have my ice cream in my hands. I could not enjoy my ice cream like I usually do. I chose flavors I had chosen before. But I love to try new things. Since they have an abundant of flavors. The next time I went to the one in Placentia. Which is only 5 away from this one. And they have all of their flavors labeled. And they let me try as many as I wanted. Like everyone else has before. I feel bad that mainly this review is all bad when the other staff members are good. That's why I left it at a 3 star. Your guy employee that I took a picture of. He gets negative stars. If it was my first time going there. I would never have gone back again. I hope he reads this. So he can learn that customers care and listen to what you say. And it's a food Buisness. You want the customer to know what you have. Just writing this still makes me mad. Now I know how JC feels. read more

Good ice cream! And the nachos are good too! Cannot go wrong with their paletas de nieve! Very good ice cream! So creamy and so many flavors to choose from. read more

The food was good. The younger and older lady had horrible attitude and customer service was awful. When we walked in another lady walked ahead of us while we waited to even be acknowledged and she ignored her. People like that should just stay at home. The ambiance was nice but no need to say why anybody stay for long. When it came to pay the older lady said we had to signal on the pad that we wanted our receipt and she lied and said the receipt wasn't able to be printed anymore since she began ringing up another client. I responded with "So your business doesn't keep record of credit purchases?" And she rolled her eyes and printed a blank receipt then a waited a moment and printed out receipt. Overall a horrible experience management needs to step up giving this store a bad name. Only posting 1 star for the decent ice cream bars. read more

Not welcoming at all and the girls here have horrible service every time I come. They are super rude & I will no longer will be coming here. I would leave no stars if I could. read more

Michiocana premium mis nalgas!!! My wife and I visited the establishment because it looked pretty even you pass by. We walk in it's empty and we are the only 2 people in there besides the people working. They were "cleaning" and it got to the point where I had to ask who do I need to talk to for assistance and she replied with I can help you. That was annoying. We got fresas con cream, 6 paletas and 2 bag of chips and it was over $50 dollars!!! I could understand if the fresas were good but they weren't especially not for $13. Needs help with their customer service and products wouldn't recommend visiting this location. 0 stars it I could. read more

Was craving something from here and the girl didn't want to use gloves really rude and taking her time to help me the food wasn't good never going back read more

Went in today to buy esquite and few cups of fruit the lady would not give me lids she kept sayin no they didn't have any I told her they were right there amd she refused to give me lids after I told her clearly they were right there she said no I was going to buy 5 but was forced to buy only two and she but my stuff in bags read more

La Michoacana Premium - Lady bad service - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

So many options to choose from! This is the SPOT !! For ice cream !! MUST GO TO!!!! My fav was the coffee ice cream and the ferrero rocher! read more

La Michoacana Premium - 4 scoops of different ice cream ! SO DELICIOUS! - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

Please don't get the mangoneada from here. Never have I ever received this type of ice cream with ONLY the candy stick and ice cream scoops. I have gone to a few other stores and each one has at least served the mangoneada with little pieces of mango, the candy stick, and the ice cream scoops. I had been here before and I have been served the mango pieces. I had asked about this when she gave me the incomplete mangoneada. Furthermore, the decrease in cup size is absurd. The medium cup size that once used to be a small is charged for $7.99. Mind you, it used to be $5.99 with the topping that I was charged $2.50 for. The topping weren't even put on my ice cream, the worker told me she would put them on the side and I could put them on top. It is ridiculous to think that this once wonderful item used to be $5.99 and now if I want the same thing it is $10.49 plus tax. Don't go here, prices are ridiculous and you are PAYING MORE for LESS. I recommend going to the Michoacana Tradicional on Euclid. They don't charge you extra for toppings, and the cup sizes are larger. read more

La Michoacana Premium - Mangonedas - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

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Ordered these pepinos locos and wow they were so good ! Karima prepared them perfectly ! She made them just how i wanted it and it tasted so good Will for sure be coming back here ! She greeted us and we all enjoyed our ice creams ! If i could give her a 10 i would because her attitude was so welcoming and such a nice employee! read more

La Michoacana Premium - Wow so nicely done and tasted so good ! - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

I had purchased a drink and two ice creams at the Anaheim location on October 30,2021 My family and myself have a business as well so we understand completely how this works. The agua grande we had purchased tasted weird. We aren't sure if it was just myself thinking it was, but my parents both tried and something was off on the drink. I had called at least 4 times before someone answered and instead of telling us they would change it for us, they just said there's nothing that they can do to help us out. Instead of trying to solve this solution when our drink was still full, they have lost 4 customers including my fam because of this. I just wanted to bring this to your attention since this isn't how customer service works. Will you be willing to do something about this? read more

I walked in, and nobody welcomed me... I stood there for 5 minutes and nobody asked if I needed any assistance. As soon as another person walked in, they got acknowledged and I was still ignored. If you're looking to get treated with respect, don't walk in here. I felt biased from the employee. The service in here failed. DON'T VISIT THIS PLACE. read more

delicious paletas and nice customer service. I really like their chocolate abuelita paleta but it seems they might have a low supply on this flavor bc they usually never have it. The chocolate flavored one is very good as well and isnt too chocolatey. This location is never really busy which i like. read more

Situated in the same shopping center as Stater Bros, it's hard to miss La Michoacana Premium from the parking lot as it's the brightest store in the strip mall. The space is pretty ginormous, but it has to be for all the great sweet and savory treats it offers. We came after dinner so dessert was the target, and it didn't disappoint. Originally, I thought they only served paletas and maybe some raspados, but it's so much more. Aside from those, there are lots of delicious sorbets, gelatos, ice creams, fruity concoctions and more. I went with the watermelon sorbet and it did not disappoint. Their sizes are a little weird as an extra small was actually a heaping scoop of sugary sweetness. I liked that the flavor tasted natural and not artificial and that they let you taste a variety of flavors before settling. I snuck some bites of Jaime's ice cream and it was great. It was smooth and not chunky and the vanilla cookie flavor he chose was on point. The tostilocos and cheesy hot Cheetos choices seemed to be popular with people coming in. I didn't get to try, but it sounds good - especially if you could care less about the calories. All and all, I enjoyed it and will be back to try some of the other options offered! read more

I usually don't stop at this place cause there always a long waiting line. But yesterday I did cause my daughter was craving some ice cream from that place. I notice all the employees were wearing mask and gloves which was good. We had ours too. But the employee that help us out. Wasn't wearing no gloves no mask? I was wondering wasn't that a mandatory step. If your working at an essential place. Please correct me if am wrong. read more

La Michoacana Premium - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

This is like my dessert every day! I love it anyone who love spices needs to come here:):):) They all about some really really good treats! All of their staff are so nice and welcoming they literally accommodate took all your needs! read more

La Michoacana Premium - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

I'm very upset because I got an order to go. I got two fruit cups plus extra things. She gave them to me in a cup holder of course one spills all myself and my car. She knows I didn't eat it but stiill has me pay for a new fruit cup which I thought was inconsiderate because now she put the new cup in a plastic bag. Seeing that she should done so in the first place. read more

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Really good variety of ice creams and popsicles/paletas. Don't be shy if you don't speak much Spanish, the staff was super helpful in explaining all the different options and flavors. In addition to the awesome ice cream, you can also get huge fruit cups (with long slivers of mango, watermelon, etc), chips or cheetos tossed with cheese and other toppings. read more

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Customer service was good she kinda explained things alright. Got 2 water based palletas for $5.85 wanted to try a fruit bowl or something but wasn't sure they could do that lol Suggested they get menus online and maybe bigger menus shown on there tv's cuz no one knows what's going on read more

La Michoacana Premium - Kiwi strawberry - Ice Cream & Frozen Yogurt Near Me - Anaheim, California

They have the best mangonada! Everything things here is so yummy, my kids love the pistachio ice cream and water base strawberry. For the mangonada you can mix any types of ice cream to your liking, my face are mango-watermelon then mango with chamoy. Sometimes I go here twice a week even in the rain. Diffidently recommend this place if you are looking for ice cream, you won't disappoint. read more

After being a regular for a couple months I have always been provided great customer service. However, going forward they have lost a customer. There is a young female who likes to wear green contacts that has the worst customer service. So if she makes a mistake on your order and you tell her, instead of fixing the problem she'll just give you attitude. So just beware! read more