I booked this venue through Air BnB and prepaid $2500 for 2 nights for 12 people. I wrote to the venue to notify them I was planning to stay here with my wedding party the night before and the night of my wedding. I emailed with Francisco, the property manager, and spoke on the phone. He confirmed everything was fine and even mentioned the penthouse was under construction but might be ready to use for photos. I got a message from Francisco 2 days ago there was a conflict with my reservation. He said another employee hadn't marked my reservation down and they'd accidentally overbooked. He tried to offer me two different spaces which combined would lodge 10 people, and would have to move the second night to the original reserved spot. He claimed he didn't remember speaking to me and then backtracked to say the other reservation was booked first. This is unacceptable and has now forced me one month before my wedding to figure out new accomodations for my entire wedding party. In addition, he was not sympathetic to the impact of their mistake on my wedding. Beware of doing business at this location, especially if it's for a major event. read more