Came in today just for a tire patch. From the beginning, the cashier/receptionist had a short…read moreattitude. I asked if they carried used tires, and she directed me to the guy performing the patch. When I asked again about newtires, she responded shortly, almost annoyed, asking what kind. I'm not walking into BF Goodrich, and it's not like I'm an SME on tires, so I just told her to forget about my inquiry.
I was planning to return to purchase new or used tires, but I couldn't because I had to bring my daughter since she only has a permit. If this is the face of your business, I would reconsider the training or hiring of someone with customer service skills, because it was non-existent.