My tech Shirley Ann tried a new lash extension I brought. I'm 66 and going for natural. These are flat and brown. Softer than the ones currently in stock at the shop. She did a great job as she always does. Once they get a new booking system in it will be better. The shop is always spotless and clean and the staff are great. read more

the minute I left the shop they started falling out. I walked to get coffee while waiting for my ride and, despite following the care instructions of not touching, brushing, or getting them wet, three fans fell out in the cafe. When several more fell out in the car on my way home I contacted La Lash and they told me 3-5 lashes coming out is normal, but if I was concerned I could come back in. This calmed some of my anxiety because it's only been 5-6 so far. I'm writing this seven hours after my appointment was finished, and I've had more than 20 lashes fall out. I would be crying if I wasn't still worried about getting them wet. I wasn't touching them or anything, I've been sitting at my computer and they keep falling onto my cheeks or getting into my eyes. There are bald spots on my lashes now. I hope the lash tech can fix this tomorrow, or this will be by far the worst salon experience of my life. UPDATE: The appointment to fix this was pushed back to two days later. During the time between posting the original review and my appointment, I or my family were called no less than 11 times, approximately once an hour. This started immediately at 9 am. I was texted over 20 times, 90% of which were several different staff members telling me to take down this review. Originally, my review wasn't showing up to anyone but me, but the photos I posted were, so they were just demanding I remove the photos. They first contacted me a few minutes after FIVE IN THE MORNING which was only 12 hours after my appointment to tell me to take the photos down. I was immediately uncomfortable and ignored the message (much like how they ignored most of my messages about my extensions falling out) until I had gotten a full night's rest. All day Sunday I was bombarded with calls and texts asking me to remove my review. T I felt pressured and uncomfortable and coerced into altering or editing my review in order to receive repairs to my lashes. Initially, I removed the photos, which have been reposted now, and all of this text, and still they continually called me asking me to rate them 5 stars "and if I want to I can change it later." At this point, I became so fed up and refused to raise the rating until they improved their service. My dad called in on my behalf for moral support as I was becoming upset at how many times I was being called and texted. My dad spoke of how inconvenient it was to have to return to La Lash as it is a significant distance from our house, and that fixing the lashes was a positive start, but after the incessant calls and texts from various numbers affiliated with La Lash demanding I take down my Google review, the fix was costing significantly more time and energy. By this time I had next to no lashes left, save for 1 on one eye and about 3 on the other. My dad was not wrong in saying $150 for this treatment ought to come with better service than this. Still, I had an appointment booked at the South Surrey location to receive the necessary repairs to fix the lashes. They booked me for a 30-minute quick-fix appointment, and I asked via text if they were confident that they could fix it in that time. My text was ignored and they just continued to ask me to remove my Google review. However, unbeknownst to me, a man contacted my dad and proceeded to reschedule my appointment. All I received was a text message from La Lash to go to the Abbotsford location. I myself never spoke to a male affiliated with La Lash. Therefore, I am not sure who this man was, or why my appointment was able to be changed without me. I find it increasingly unprofessional to have other people arrange an appointment on my behalf, without consulting with me or receiving my consent. My father was providing moral support but I am the one who paid for the service for myself. Therefore, I ought to have been the one being communicated with professionally and respectfully. And importantly, I would not have needed moral support if the owner and manager at La Lash had maintained some semblance of professionalism and not resorted to harassment following a well-deserved negative Google review. Upon arrival for my 6 pm quick-fix appointment at the Abbotsford location, I was so overwhelmed with anxiety and fear when trying to even step inside because I did not at all feel safe or comfortable, due to how hostile EVERYONE was in between my appointments. My mother ended up going in for me, to simply ask for a refund and I would get my lashes fixed elsewhere. I've run out of room. Look for my mom, Laura Luyt for the rest of it. read more

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I recently visit Surrey store and unfortunately, my experience was far from satisfactory. From start to finish, I encountered various issues that left me deeply disappointed. The lash tech need to well train and reception was so rude during the phone call . read more

I went to La Lash for my initial lashes, I got hybrid full set. These didn't last very long, within 1/2 days they started falling out and were clumpy and tangled. It should've rang alarm bells when it took the girl literally 1hr to do a full almost Russian volume hybrid full set. two weeks later I went back for a fill. When I got there I was advised by the technician that I'm best removing the lashes (at a charge) aa the lashes were clumped, there were some hybrids stuck onto four lashes. the process was long and painful. having spent now 1he with the removal process i was left short for time. I asked the tech to do a classic h, i was read more

very disappointed! scammed out of 25 dollars. they advertise that they "come to you" on their website, but actually this is false advertising. I waited for them to show up and then at 2:30pm 15 minutes after my appointment, I was charged. when I spoke to the manager on the phone she said "they never come to their customers homes"...so why was I charged 25 dollars for their false advertising?! read more

La Lash - They scammed me out of $25 dollars. False advertising they don't come to you! - Hair Salons Near Me - Abbotsford, British Columbia

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Amanda did a great job last time I went in. I recommend! She knew what she was doing.

They've canceled my appointment 45 minutes before it started, because their "master" didn't show up and it's on December 23, two days before Christmas and with no chance to get anywhere else at this time. Terrible, unprofessional crevice!! read more

Awesome lashes again Jenn! Thanks Again!! I would highly recommend Jennifer at LaLash Mt Lehman. She makes my lashes look amazing ! read more

I went to La Lash for Botox, and I was very happy with the Treatment. I have been to 3 other Doctors in the valley over the last 4 years and this was the best experience over all. I was allowed to come early for a topical numbing cream. The doctor explained the procedure to me, was extremely gentle with the needles, and very acurate in the placement of the botox. I noticed a positive change within 24 hours. The price per unit is also excellent and there is a free follow up to see how things are progressing. I will definately go back. I highly recommend this salon. read more

my first set of Voulmes ever and they look fabulous ! I was really happy with the service i received. My lash tech was very nice , friendly and sweet. She took her time and made me felt very comfortable . I would highly recommend this place. read more

DO NOT GO! Everything was awful they screwed up my appointment so i have to wait for a hour. then within 24 hours i had the worst irritation from the chemicals they used and it hurt to blink. went to the doctor and they said that they were scared it would turn into a infection so i was given eye drops to use if it became worse. the irritation lasted three days. then over the week my other eye started to lose eyelashes incredibly fast compared to my other eye. then it started to hurt to brush through or touch. phone and spoke to the manager and she said it was my body not the technicians fault. but it would have been BOTH eyes. and that i would have to pay to get them removed even though it wasn't my fault that they were botched. AWFUL service read more

i have been coming here for years and never been disappointed. My lashes always look natural and last forever and the girls have been so friendly with great customer service! read more

I recently had Botox injections at this spa. After 2 weeks the results were not impressive - I saw little change in my appearance. I returned for a follow-up visit, and explained that to the doctor. He explained that if he gives too much Botox, especially for a first timer like me, there is a chance of complications such as frozen face, allergic reactions or droopy-eye. He gave me some additional units, at no additional cost to me, and that really did the trick. The lines in my face really smoothed out, and with no adverse affects from the treatments. In all, I am very happy with the results & service from this clinic. read more

seriously this was the worst place for lashes. My technician talked about her best friend who's ex is her brother! eww! i went home that night and 3 lashes fell off! talk about a terrible job! i am never going back! read more

If I could give this place 0 stars I would. I went there once before and my left eye was noticeably longer lashes then the right eye which looked ridiculous had to go back in and get them fixed and debated trying there again but did and regret it . I paid 120 for a "volume set " that look seriously terrible . Not only did she glue my lashes together like 5 times but they are sooo spacey and thin literally look like my normal lashes with a bit of mascara on . And they are supposed to be 3D volume . When I emailed the owner to complain she was super defensive saying length plays a roll in width well I didn't pick the length I said not very long and she did them super long she then said I could come in and they'd " see what they can do" and I said I'd like them removed and a full refund or removed and a new proper set applied . She told me I have to get Russian to have full lashes which is absolutely bs . We emailed back and forth until I again asked for a refund and she ignored me then proceeded to call me off blocked numbers and not leave a voicemail which I obviously didn't know was her then she did leave a voicemail a super rude one to boot and got snappy with me over email . Seriously do not waste your time going here if they do a shit job which they will the owner will say and do everything possible to cover her ass instead of just fix their own mess up!!!!! read more