I went to Fox Valley Currency Exchange to register a recently-purchased used car. Because of state…read moreregulations for out-of-state auto purchases we weren't able to complete the registration. A very nice woman there explained the situation and gave us directions to the nearest DMV offices, where we were able to get everything done. The customer service was so good at the Currency Exchange that I decided when it's time to get a new sticker for the license plates I'll go there.

Service was professional and straight forward. Other customers were being loud and argumentative,…read morebut the staff mainyained their professionalism

Easy fast and the lady at the desk was super nice and tried to make light of the stress surrounding…read morethe place. I will be back soon to renew my other Jeep sticker. Thanks again!

Went to get a couple money orders. The lady at the front desk demanded to know why O was getting…read morethem and the name to make them payable. She extremely rude and tried to call the police on me for saying no. I didn't get loud or anything she chose to call the police. At 9am.

DO NOT GO HERE!!!! They don't even deserve one star. I went to cash two checks from my employer and…read morethe lady stamped my checks before even making sure they were able to cash the checks. Now I can't even do anything with the checks.

Worst location ever!! Said one thing over the phone, couldn't do after I arrive. Gave me most…read morestupid excuse!

the carol stream currency exchange experience was awesome!! Kim was so professional and easy to…read morework with. I had a title exchange transaction and Kim was on top of her game the whole time. the transaction was flawless and outstanding. I would recommend the Carol Stream currency exchange and KIM to anyone who needs to use a currency exchange. Mark E.

It was great, probably the best currency exchange experience I ever had! The staff member was…read morefriendly and knew exactly what I was asking about. She helped me by explaining the letter from Secretary of State and told me what I should be doing to safeguard my car title and keeping this letter in a safe place. I appreciate the easy simple great service that I received.

Servicio dificiente. No amigable, inutil, y…read morecondescendiente. Lack of ability to explain the process of sending money in an upfront and complete way. Condescending responses and directions. Unfriendly demeanor. Perhaps just towards me... hopefully not towards most who frequent this place of business.

Got here at 4:35, Thursday…read more Sign says 9-6. No lights on, door locked, no sign indicating why. So glad I wasted my time.

I have been banking with these people for 30+ years,over the last 2 years, I have noticed a huge…read moreshift in their policies and procedures.Seems like they're chasing customer away. Last week I went to the bank to get change for $100 bill, the teller asked me for ID, no problem I complied. then they asked me what my occupation was. that's when the conversation ended. The teller said, it federal regulations, I think that's bad policy.

Ms. Haas was great. This bank is great so professional and honest. They are prompt and always…read morepolite. I had an issue with identity theft and they helped me tremendously. I do all my banking here.

I asked for help on a legal document that they provide & they showed me how to improperly fill out…read morethat I then sent over night threw ups ($32) .1 week later I'm contacted by AAA saying signatures were not in proper areas. These forms were power of attorney forms for a vehicle, it's tying up money for me to purchase a vehicle and the care about no one. Use banks & state facility's you will save tons of money

From the owner: West Suburban Currency Exchanges Inc, is a family owned and operated chain of stores. Our first…read morestore opened in Franklin Park in 1942 and since then we have expanded to over 50 locations throughout the western suburbs. All of our stores are licensed and regulated by the Illinois Department of Financial and Professional Regulation. Over the years we have added numerous financial services beyond traditional check cashing and money order sales to truly become your neighborhood financial convenience