Everyone from the staff to the Doctor was awesome. I praise them all the way out the door. Already…read morehave made next years appointment.

I'm a Disabled Veteran and went here because it was on My VA List of Acceptance. My first…read moreappointment was at 8:00am, after waiting for 45 minutes it was not 8:45am and people walking in were going straight back while i was still waiting. I ask the next person coming in what time their appointment was, they stated 9:00am. And just like all the rest they checked in and was taken back. I ask the front desk why i was not being seen when my appointment was 8:00am, and was told it was actually at 8:15am but their appointments said otherwise. I said i was leaving and contacting the VA to have them removed from the VA list because they would not serve me. I was then Immediately called back, and when I met the DR. She was Extremely Rude and even said I had the hygene of a homeless person because I had an Eye Infection. This was from cleaning up a property I bought and spent an entire weekend mowing it, and had a lot of dirt and blown into my face all weekend. Now trying to set up an appointment for the past 2 weeks and no one answers the phone and no one calls me back from leaving messages! This place is horrible for customer service and I DO NOT RECOMMEND THEM TO ANYONE!

First visit. Very friendly/courteous administrative staff and the doctor. Provided detailed and…read moreclear explanation of services provided. Clean and comfortable environment. Will be a returning customer.

Easy to schedule an appointment. Great customer service. Dr. Guillory explains everything you…read moreneed to know and is specific to your situation. His staff explained my insurance options and there was no pressure to buy at a higher level, although they did explain all the options well.

Excellent & fast service. I got my glasses the same day, which has never happened before. Dr was…read morevery personable as well!

Excellent people and exceptional service! The best part is that they are locally owned…read more They are amazing with contacts rookies, and also have tons of modern frames for all ages. Support our local peeps and give them a shot!

We have been coming here for the last couple of years, our family will continue to come here. Staff…read moreare friendly and always helpful

My wife took my son in for an exam. The "doctor"completely ignored her and only spoke to my 12 year…read moreold autistic son. He rudely spoke over her and didn't acknowledge she even spoke. If you know anything about autism they have a hard time speaking to strangers or at all sometimes. I would give less than 1 star if I could.

I have been having Poole Eye Asso. take care of my eye / vision needs for several years. I went to…read morehis new facility in Marble Falls today for a thorough eye exam an could not have been more pleased - more impressed with Dr. Poole's new offices. He has the very latest of eye testing equipment - the most up-to-date in advanced technology. Dr. Poole and his exceptional staff are such pleasant people - very attentive and polite in meeting our eye needs in the very best way. I highly recommend them to anyone needing eye / vision care.

They were incapable of making glasses for me. They made two pair because the first were completely…read moreoff and the second we're just as terrible. I cannot recommend them for making glasses which obviously they were incapable of doing for me.

Dr Drinkard and staff rock. Been seeing Dr Drinkard since his days North Austin and followed him to…read moreMarble Falls....20+years now. I drive from North Austin....it's worth the drive knowing I am in good hands. David your practice rocks throughout. Bravo

They lost me and my husband as customers! We referred our daughter, Melissa to them, and are in…read morecomplete disbelief how she was treated Friday, March 21, 2025. We are new to the area, and my husband and I both went to 20/20 express this past year. Now we will not be back. Our daughter first went to Wal-Mart eye care that day because she felt like there was a scratch in her right eye. Wal-Mart said they could not see her because they no longer deal with scratches but told her to go to 20/20 express as well. My daughter went there because only because that was our eye doctor. Melissa the eye doctor was sitting up front when she came in and told her she felt like there was a scratch in her right eye. Dr leaned over and looked at her eye and said "I don't see anything". Dr then asked, where and my daughter pointed to where it hurt, and she said as she laughed, those are your blood vessels and she smirked and looked around at the other customers. She told her to fill out the paper work and front desk would give her a price. Dr Melissa also told her, oh and this was supposed to be my last patient today because I was supposed leave after her, but I guess I can see you after her. Lady at the front desk told her it would be $129 and then asked her, "Can you do that?" My daughter said yes, but I don't want to spend that. Point!!! She has the money, she felt like she was spoke to like she was a dumb teenager that didn't know anything. My daughter has Noonan Syndrome, she is 32 and 4' 11". She just got off work and didn't have any make up on. So, my daughter may have looked young to them, but they made her feel stupid. NOW.....she called America's Best in Georgetown (she goes to America's Best in Tyler), they wanted to get her in that day but she lives an hour from there and it was already late in the afternoon. I went with her. Guess what?! She has a scratch in that eye. The eye dr was so sweet. They were also shocked to hear how she was treated at 20/20 Express. The eye dr was so thorough, he is referring her to a specialist as he believes she has Glaucoma. That is common with people with Noonan Syndrome. Thankfully!!!!!! Someone chose to be nice and caring to her, had she not got this SCRATCH in her EYE checked, so what is going on behind her right eye he saw would not have been checked. Here is the thing, my daughter doesn't mind spending $129, America's Best was only $75, but that wasn't the point, she called me so upset how she was treated by 20/20 Express. We will never go back to 20/20, it's worth driving an hour to get good, thorough professional eye care. The entire Hulse Family!

They destroyed my lenses by heating up my frames to adjust them and the heat destroyed the coating…read moreon my lenses. I could hardly see to drive home. I had to go elsewhere to buy new glasses.

Absolutely the best people around. I dropped off a repair without ever stepping foot in their…read morestore and it was the best experience I've had at a business in a long time. My family and I will be ordering all of our eyewear from them for a long time.

Urban Optics remains the top tier optometry practice in Central Texas. I am still traveling from…read moreAustin to beat the scammy, overrated places over there. Hunter was exceptionally accommodating and got me from the waiting room to the doctor's office in no time. Dr. McClain is a no frills, straight to the point guy -- incredibly thoughtful, too. The phone staff is awesome, especially Addison. Thank god there is no automated system...this is where Urban Optics goes above and beyond. The contact fitting went super well (once again thanks to Hunter) and I'm loving the dailies Dr. McClain picked out. There are no hidden costs here -- everything is upfront and clear. I never felt as if I was being price gouged. I even got a $3,000 eye drop prescription for $0 (thanks to the doc and my insurance). I'm happy to call this place my favorite optometry practice! Maribel(?) was super nice up front & I'm grateful she cleaned my glasses for me before my appointment (I have a hand tremor). See y'all next year!

From the first second of entering this very fine looking establishment and then 45 minutes later…read moreexiting, the experience was truly delightful. The initial greeting and check in by Mary Ellen started the visit off on a high note. Then I was ushered into the pre exam room by a very capable young man, Hunter, who administered all of the pre-examination screenings. Very efficient, friendly and knowledgeable young lad! After which I was taken to Dr. Greene's examination suite. Dr. Greene performed an absolutely thorough testing of all aspects of my visual capabilities after which he gave my results in a very professional manner. Near the end of the examination he took the time to inquire about my family and life in general. Well done! Outstanding! -C.H.Ross

This business has a new doctor every time I have an appointment so there is no consistency from…read moreyear to year. The worst part are the receptionists are the most unprofessional and rude every time I have visited. I do not recommend Sealy Eye Center at all. Unprofessional and unhelpful .

Dr. Beckwith and Dr. Hoang are great and incredibly knowledgeable. I have loved coming to them for…read moreyears, even my grandparents love them. I am giving this review a 2 star because of the incredibly rude staff. I think Marissa is her name. She seems unhappy in her role and that is why she is mean to patients and makes you feel very dumb when you know what you're talking about. It was hard to even have a conversation with her. That was my last visit at Sealy Eye center and I am not going back because of the way she treated me. Horrible customer service...