To start off, I was struggling finding a venue for my baby shower, my partner came across LA Crystal hotel from a previous family event he attended and mentioned this place. I went to look at it in person had a walk through with Helen whom was in charge. She is very kind friendly and SUPER helpful!! I booked my baby shower for January 8th and it was amazing! Super big spacious venue. She was super helpful, she kept in touch with me throughout the entire time since the time I booked in October 2021 till the day of the baby shower. She was super helpful in making sure the tables were set up made sure venue was nice and clean. Helen went above and beyond. She allowed me and my family to set up a few things a few days before our shower so we wouldn't be running back and forth the day before or the day of the shower. Lots of parking for my guests which is something ppl typically look into when booking a venue for a big event. All in all, I HIGHLY RECOMMEND LA Crystal Hotel for parties events you name it!! Helen is AMAZING! Will definitely be having future events here!! My family, my partner and I are super content with the entire outcome!! read more

LA Crystal Hotel - Venue big enough to allow us have this set up along with a dj and a photobooth and we still had so much space for our guest to dance. - Hotels Near Me - Carson, California

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The support is really great I really likes their helpful assistant I'm looking forward to staying two night here read more

The firs room that they give us smell like pee the second one like smoke And the 3 one the toilet was dirty and the bed was so hard and it look like some sleep there The security guy was walking with us to the room and he even agreed that the rooms were horrible Then they took our key away and told us to book somewhere else but never give me my money back The manager was so rude when I try to talk to her on the phone she put someone else in the phone I don't live in LA and I definitely don't recommend this hotel It looks like they give you a good price but the hotel it's horrible the costumer service it's bad read more

WARNING: This post is 100 percent honest review, even though some of the things witnessed seem unbelievable.Pictures and videos available. . (Stay tuned for the end where we get robbed) What to expect: Unclean rooms, roaches and bed bugs, rude staff, tweakers, pubes, makeshift CASINO ONLY HAS TABLES (no slots), a lot of Asian people, and an out of service bar and out of service bingo hall. Hard to find pool, and never seen the hot breakfast. I originally booked my stay with LA Crystal Hotel for 6 days but as a result of the uncleanliness, unsafe, location I had to check out 3 days earlier. I arrived 1 hour after check in which is 3pm, (I'm from out of state and had arrived in CA around 9am) so I was a little upset to find out that my family sized suite was not ready yet being that we arrived an hour after check in. I was told by the front desk that the maid that was assigned to clean our room was late so we would have to wait because no other rooms were available. We finally reached the room, and it's been cleaned half a*sed. There are pubes(genital body hairs) from the previous guest still on the shower wall, a thin limescale film on the shower door, there is unwrapped candy swept under both beds in both rooms, and COCKROACHES in the microwaves. When I let the front desk know about my room still being dirty, I had to ask the front desk girl to stop texting on her cellphone and please assist me, she then proceeded to tell me she wasn't working at the moment (then why are you up here lady, there's a back room for a reason ) Then I explained the conditions of the room, she told me that I would have to speak to a manager and she wouldn't be available till 11am the next day. For the next 3 days I waited to speak to a manager but always got the run around from the hotel staff, they finally made me write a complaint letter to the manager(whom I never got to talk to but ultimately decided that we did not deserve a refund, but we could checkout early if we wanted) They did nothing to fix our accommodations within the hotel, they sent security to our room the same night I complained at 3am for a smoking complaint(we don't smoke) even though there were still someone else's pubes on the shower the never sent a maid. I even spoke with a man on the elevator who let me know that they were changing his room because he had bedbugs in his room. When we saw tweakers actively having sex outside at this location in board morning daylight, I couldn't believe it. After finally deciding to leave the hotel early, we came out to the parking lot to our rental car and noticed that someone stole our license plates from the parking lot of the hotel. Security and hotel weren't helpful with that process either. In the end I decided I will never come back to this establishment, and enjoyed the rest of my stay with the Quality Inn in Downey, CA (see review) Save your money and SKIP THIS ONE. read more

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I just want to say that this is a great place to stay! I want to thank Helen,Mike and the rest of the staff for all of their services. They really made me feel welcomed and provided excellent service!! read more

Im currently booked here for a week, but after my second night, I cant help but say that this hotel has byfar exceeded my every expectation. This hotel can be easily described as exceptionally outstanding for providing traditional service in our modern and everchanging world. First of all, you cant find a hotel anywhere in LA for under $50.00 a night, now, you guys might think that this is a typo, but you read it right-a Hotel for under $50.00 a night. That is just the beginning. Their staff are all wonderful - from valet, security, front desk/concierge, housekeeping, maintenance to their food service attendants, everyone has been friendly, pleasant and genuinely interested in how you are doing or how they could be of further assistance. The quality of service they tirelessly provide is simply priceless. The main lobby is a smaller area, quiet and relaxed, yet evokes an inviting aura. My room is nestled in the middle of the 8th floor of a 9-story building. It has windows that provides breathtaking panoramic views of the city. You can watch the sunset or the sunrise from the mountains in the distance from the comfort of your own room. How fabulous is that? The hotel has a pool and jacuzzi area, along with spa and fitness rooms in addition to the main feature of this hotel, which is a CASINO. Now, if you're not a gambling enthusiast, the town center is located at the back of the hotel, less than 10 minutes away-walking distance. And, if you really want to see LA, what better way than going Metro? The Metro Artesia Blue Line Station is only 15 minutes away on foot. What more can you possibly ask for? Lastly, the LA Crystal Hotel and Casino provides a complimentary traditional american and chinese breakfast available for their guests from 7-10am. Serious Awesomeness! read more

LA Crystal Hotel - Hotels Near Me - Carson, California

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If I could I wouldn't give it any stars this is the worst hotel I have ever seen and stood in i promise you there staff are rude and the whole scene is not family friendly. My room top lock looks like someone ripped it off and there are stains all over the wall and bugs squashed everywhere. There is no air condition and it smells, I promise if you book a stay hear you will regret it read more

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Great gem!!! In a prime location in Compton yes I said Compton. Quiet and very clean not far from Downtown LA, Shoreline in Long Beach, Knotts Berry Farm, Disneyland. Friendly courteous staff, all with a great price. Not to mention there's a shopping center right around the corner. This will be our place to stay when we are in the area read more

This hotel is convenient, close to a shopping mall, and clean. Thank you Mike for such excellent customer service.

Decent breakfast, more options than some places. Nice remodeled rooms, quiet & comfortable. The staff is very helpful, friendly & courteous. Onsite security, security cameras, hated parking & parking garage. Close to shopping & restaurants within walking distance. read more

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*I'm only giving 2 stars because the hotel service gave me a replacement room that was clean without question..even on an almost completely booked night. Otherwise it should be 1 star for room cleanliness. -------------------------------------------------------------------- Make sure you check the beds/sheets for BEDBUGS!!!!! First night after arriving I was lying in bed and I felt something crawl from my elbow to wrist. I quickly shook it off and turned on the light next to me...I was completely horrified after finding 8-9 bedbugs quickly crawling all over my blanket. There was no sign of them before I turned out the lights. Pretty soon I was watching in horror as 3 more bedbugs turned up underneath my pillow and then more by the foot of the bed on the cover sheet. I ended up with over 15 bedbug bites spread across my arms and neck. It seems like the sheets etc...weren't washed after the previous guests. read more

I agree with one of the comments that said "If your from the hood, and know how to mind your business, you wouldn't mind this hotel". I had a problem and they fixed it so quick, and so friendly I didn't even have a chance to try to give them a attitude about it. Which means, they know how to work with people from the hood too, and they ain't got time for no BS anyway. One thing I didn't like is the weed smell throughout my floor. I hate that smell. That was also my problem. They moved no questions asked, hassle free. They make you pay $100 cash deposit before checking in. When they knocked on the neighbors door (who was smoking weed), dude from inside said... "Keep my deposit, I'm smoking my weed". Security walked away shrugging his shoulders and I left it at that. What the should probably do, is be the first hotel that allows weed on certain floors then. Smh! read more

Very clean hotel. Breakfast like i've never had at any other hotel i've stayed at; toast, fruit loops and corn flakes, porridge, boiled eggs. business class room clean but a/c needed more power. Was not impressed with parking. valet is $50 per day. other parking is within walking distance of hotel. read more

LA Crystal Hotel - Hotel address - Hotels Near Me - Carson, California

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To all security don't waste your time to go there I put a application went through all the procedures security manager told me he was going to hire me and start me at $16 at hr after medical part I passed everything and pay close to $100 for the casino license 2 days later after all that I go back he tells me the start is $13 and graveyard. I lost $100. unprofessional manager (Hispanic manager) read more

I love this hotel the rooms are very nice and quiet and the pool was very clean I like it alots it's was So convenient to the shopping center and also the freeway too I would come back and I would recommend to all my friends and family to come and stay here !!! read more

LA Crystal Hotel - Hotels Near Me - Carson, California

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This place looks so old and disgusting. Booked it through Expedia but photos that where posted much offered more different vibe. Smells like smoke to begin with and so out dated. Wouldn't recommend to anyone. read more

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Hotel was ok if on a strict budget. It lacked decor in lobby. Rooms seem to be rigged to look decent, need major renovations. Was easy access to major stores and eating places. read more

You totally get what you pay for. This is a real casion with tables going at all hours so do expect to see tons of people all around taking a shot at gambling, parking at night hours can be a bit of a pain. Hotel guest parking is in the back so dragging your luggage can be a bit of a pain if you dont want to leave it in the lobby while you park. The staff here is a bit slow and short with you but you dont interact with them too often. Rooms are spacious and clean, certian floors are more renovated than others. The pool is a nice size and i have always loved that its not on the ground level, adds flair. They offer a complementary breakfast with eggs (boiled and scramble), oatmeal, cereal, freshly made waffles, toast, variety of meats, juice, coffee and other asian themed items. My all time favorite aspect is the location, its right smack in the middle of everything. read more

Besides being a great safety hazard with the one way in and one way out. Which I understand due to the area, I'd hate to be there in case of emergency or disaster where you have to exit it you may and most likely will be trampled everybody running for the same door. I loved being there and imagining what a great place it used to be and what potential it has. read more

The Hotel is cool. The only thing that I really don't like is the sensor lights that keep going on when I go to different areas. The breakfast is enough to get you along in the morning. I would have loved to have seen some bacon. read more

This hotel has a casino (Mah-jong and Bingo) on the first floor. My husband and I stayed 2 nights on a business trip . He says, "Customer service was cool." I say, "It could be better." 2/5 employees we encountered spoke little to no English (they were Chinese), but we were able to communicate well enough. Highlights: shopping center/airports/restaurants nearby, comfy beds, ample security guards, no smoking allowed inside, free breakfast and small gym. Negatives: lots of smokers outside, many things out of order - like elevators/doors, restrooms weren't as clean as other hotels. NOTE: another customer was scammed $250 from the ATM and was told hotel is not responsible. She did not get her money back. Do not use the ATMs in the hotel. For the bargain price, we would stay there again. If you're looking for an upscale establishment, this is not it. read more

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Best hotel ever. Great prices too & there's a casino next door! Blackjack tables and everything

Solid hotel, get what you pay for. A few things could be better, but considering you get breakfast(well normally, but not for the next two months), it's alright. The service is much improved from my earlier stays years ago. They have a more diverse staff, which has improved their customer support. read more

My boyfriend and I can't rave enough about what a great place this is. MIKE at the front desk is the heart of this hotel. He is awesome. It's clean, comfortable and convenient. Thanks Mike for your friendliness and great rates on the rooms. We will continue to spend our money at this place!! read more

Badly run hotel ... lack of maintenance and under renovation! Front desk was trying to bribe you for good review with free breakfast ... breakfast was very basic! Not adequate even as continental breakfast!! read more

Very good and nice hotel. I booked this hotel many times. The clerk are very friendly!

Their sign might as well read "Only Asians Welcome". I have never felt so discriminated against! We originally came here last night around 5pm for food until we saw the sign that said "Open Soon", but since my husband and his friend like to gamble we decided to go in and check out the "casino" which was really only a card hall. We were the only group of white people in there (2 couples) and from the moment we entered we were a target. Shortly after we sat down at the blackjack table, they switched the dealer and assistant on us. We were up quite a bit of money which seemed to upset them. The pit boss or floor manager, whatever you want to call him, watched us like a hawk as if we were doing something wrong. My husband asked if they offered free drinks to those gambling and they said yes, but that we would have to order from the bar. He went to the bar, but there was nobody there so when he came back to inquire they told him and his friend they couldn't drink that only the women could. They then told us we would have to leave because we were drunk, which we most certainly were not. We will never come back here and would advise others not to either. With the exception of our dealer, who I think actually felt bad for the way we were being treated because he kept apologizing to us, the rest of the staff here was completely disrespectful and rude! read more

This hotel is good for those of us who perhaps have grown up in the "hood" and know how to mind our business and "keep it pushing". With that said, this hotel was surprisingly ok. Have you mind set for a "motel 6" sort of room and you won't be disappointed. When I enter the front door the registration desk staff was polite and straight to the point. Their aren't many amenities so don't ask and waste your breathe. We took our bags to the room. The hallways remind me of American Horror Story, Hotel season 7, not in a scary way, just the colors and furniture. We open the door and it was pretty clean and had a decent view...... of the freeway, lol, but it's wasn't loud though. The bathroom seemed recently remodeled. Plenty of towels. Do not come here expecting to see a real casino, get that out of your head now. I attempted to get change for a one hundred dollar bill and was given the run around by a security guard, who finally told me that he would give me change for a fee. The front registration desk gave me change minus any fee. Ok now the parking is a bit creepy, it's underground and the back of lot looks to be under repair, I think. Anyways just the look of it, poor lighting, and no visible security presence had me looking back at my car like it maybe the last time I see it intact. And as you walk toward the elevator check out the vintage surveillance cameras. Oh yeah I forgot to mention they give you a gate code to access this garage, don't misplace it! This hotel is still an option for me Bc of family in the area and the fair room rate. read more

Eek! I dont think so. Never want to come here again. Its really dirty. People stay in the hotel to go to casino. The hall way often smells marijuana. Charge things that never order in my bill. Let the phone ring very long time and dont pick up. The $3 breakfast is extremely basic, I rather have Mc Donald nearby. A picture is worth a thousand words. read more

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hi, was here for 3 nights, bed was terrible, my back pain make imposible to enjoy my vacatio, on the 2 nd day i complaints, they change my room with a better bed, and find out that the bed was broken and other customer complaints about it, woman at front desk at night time very nasty, disgusting attitude, overall my experience not good at all, stay away read more

My wife and I were in the area and wanted to check out the casino and grab a drink. First, parking is a chore. There are signs telling you where to go but they aren't clear. Lots of separate areas with cracked asphalt. Once inside we noticed the massive stains on the carpets and general disrepair of the place. The casino is about the size of your average fast food restaurant. No bar, no restaurant. The elevator was rickety and backing out of the parking spaces was tight in the basement garage. The Crystal Hotel/Casino makes the Commerce Casino look like the Wynn Las Vegas. Speaking of the Commerce, or Bicycle much better choices with far better amenities in better areas. Go there instead read more

This hotel took $200 from me. Saying I was smoking in the room and I don't even smoke!!! It seems like I'm not the only who had this problem before Este hotel me quitó $ 200. ¡Diciendo que fumaba en la habitación y que ni siquiera fumo! Parece que no soy el único que tuvo este problema antes. read more

HORRIBLE HOTEL!! I am not a smoker but they charged $100 for a ​smoking fee in the ​hotel room. I complained and asked the proof but they just ignored. Be careful about​ this non-sense​e hotel where they make any reason to take your deposit. Normally, other hotels just get back the deposit when people check out but I am still waiting for​ my deposit over 3 weeks. Also, do not trust any feedbacks from Google​ review because they ask​ people​ who should leave positive feedback on the front​ desk when they check in but the​​ hotel offers 50%discount for​the​ next booking instead of. Just choose another hotel which is more safe choice. read more

I stayed in the hotel for two nights the past weekend. The experience was truly pleasant beyond my expectation. The room and lobby was clean. The bed was comfy. The staff were very friendly and accommodating. My room was at the back of the freeway and I didn't hear any traffic noise. On 5th floor I also had a nice view of the city and the swimming pool. Everything was good except for the location. It sits at the back of a pretty busy shopping center but the whole area is mostly warehouses. It would be nice if it was located in a residential area with easy access to food and street walk. But overall I had a very nice stay and would definitely go back in the future. read more

I was so excited to be on vacation in LA area. When I got to the hotel, the front door staff warned me about my items getting stolen due to thieves who they are looking to catch. I wasn't that worried, but then the next morning, I woke up to my car GONE! I asked the front desk, and they told me it wasn't stolen but it was TOWED!!!!! I parked in a LEGIT parking spot. They told me there wasn't anything they could do, but I have no idea how because it was a actual hotel parking spot. I am pissed, and I had to uber to the tow lot and pay around $300. They treated me like shit, and I showed them where I parked and they had no idea why I got towed. But, it was clearly a mistake or set up. W/e they suck. Other than that, my trip was fun. The hotel would have been great if they actually helped me. read more

Very nice hotel enjoyed my birthday there the other day on 08/23/2018 lovely pool Free breakfast in the morning very relaxing and clean quiet nice employees read more

LA Crystal Hotel - Had a nice time there clean quiet nice employees nice service. Free breakfast nice room very relaxing - Hotels Near Me - Carson, California

This place is stupid scary, ghetto and dirty as all hell.....and I grew up in Compton in the hood so that's saying something. First of all we didn't get the dunk beds as described on their online description of the family suite. It was suppose to sleep 6 but really it just had a cal-king bed in a big room with one additional futon sleeper....ah no that's not gonna work for a family of 6. Also like I said before it was DIRTY! like broken glass by air vent, blood splatter on wall outlet by bed, used and still wet coffee pot, and dusty through out. There was no security when we stayed there so it was super scary with random drunks wondering the halls, and to add to that someone tried to get into our room at like 3am, they had the wrong room but it was still scary af to think someone was gonna break in. When this happened I tired to use the room phone to call the front desk and come to find out the phone and all it's extensions lead no where it just keeps ringing....including 911. So needless to say, I won't EVER be staying there again. read more

Pro : Funny Valet, trusting front desk. Con : Valet service only cover parking, lazy front desk, dirty, crude, bio hazard, Chinese gambling den. Stayed here with the family, 2 adults and 3 kids. Ordered the twin bunk bed suite to cram the little people to bed. Didn't get the correct room, can't call down stair cuz the phone was dead in the room. The fearful Chinese front desk couldn't help me out in fear of being fired or deported by the cheap owners. The suite was disgusting. Blood on the wall plate, loose nails and glass by the floor vent, and the coffee maker was left on with water flooded on a tray. We made due with the sleeper since we were too tired to make a change. Around 3 am, someone tried to access our door repeatedly, we had to tell them it's the wrong door, not a good thing to put us at ease. In the morning. I checked out the breakfast, the was not up to California food safety codes, that's all I am going to say. During check out, anther front desk member informed me of someone looking for me and tried to access my room. That really scared me, why in the world would they pass out my info? We got my car keys and quickly escaped. Bonus : my kids left their jackets in the closet. I tried calling them for 3 hours. The auto attendant would fail or no one would pick up... The phone number just keep on ringing. I drove back at 4 pm, thinking the cleaning service would of cleaned the place out and have dig for the jackets. After talking to the front desk, due to lack of security, they just handed me a room key and told me to check it out myself. The place haven't been clean yet, nice. I grabbed the jackets and left for the second time. Don't stay here, don't gamble here, just stay some where else. read more

Can't believe crystal casino security acted so unprofessional using cursive language in front of my 6 yr old son, while he was arguing with a near by guest who was just londging in the pool area. There was no need of profanity shouting and screaming and using un profesional language in front of my son, this ruined my day causing emotional discomfort to my kid which is un explainable and not tolerable. I'm very disappointed with my staying here. Customer service was horrible!! The client come first! I will proceed and take this to law of action thank you sincerely your unsatisfied customer! I want justice read more

LA Crystal Hotel - Hotels Near Me - Carson, California

First time in this hotel Awesome Casino fair not bad Baccarat is the thing I'm come to this hotel Breakfast is 6 dollars fair cannot expected the same as big big hotel read more