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    La Chance Floral Design

    5.0 (1 review)
    Closed • 11:30 am - 3:00 pm

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    3 months ago

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    Royal Florist & Gifts - Fall theme Mixed flower bouquet

    Royal Florist & Gifts

    (76 reviews)

    $$

    I received this bouquet as a gift and was delightfully surprised at the quality of the flower…read morearrangement and care that was delivered to my front door!

    My husband ordered a $189.99 anniversary arrangement through FlowerShopping.com, which assigned…read moreRoyal Florist as the local florist. Unfortunately, the arrangement delivered looked noticeably different from what was advertised online and contained dead and wilted flowers, despite being brought inside immediately into an air-conditioned home. When we raised the issue, Royal Florist focused on saying they followed the "recipe" and provided the required quantity of flowers, but failed to acknowledge the lack of quality, attention to detail, and resemblance to the arrangement pictured online. They also stated the flowers had arrived fresh the night before. If wilted flowers were received from their vendor, however, they should not have been used in a $189.99 arrangement. They also pointed out that Royal Florist does not receive the full $189.99 paid to FlowerShopping.com. While I understand that, Royal Florist was still entrusted with fulfilling the order and delivering a quality arrangement. Overall, I'm extremely dissatisfied with how both Royal Florist and FlowerShopping.com handled the complaint. Rather than taking accountability or offering a reasonable resolution, it felt like they prioritized protecting their profit over making things right for the customer.

    La Chance Floral Design - floraldesigners - Updated October 2026

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