To celebrate a special birthday we pre-booked a table at La Capannina for a party of 9; 6 adults & 3 children. When we arrived on the night they inexplicably told us they had no record of the booking but said they would 'fit us in' somewhere. We then waited 50 minutes for someone to finally come & take our order & this was only after we had asked twice to be served. The children by now were very hungry, bored & frustrated so we asked if the children's food could be brought out at the same time as the adult's starters. They agreed but then only brought the adult's starters. The children then had to wait another 55 minutes for their food, by which time they were understandably close to tears. When the food eventually arrived it was very poor - we had asked if the pizzas that we all ordered could be 'well done' but when they were eventually brought out they were they most under-cooked, sloppy & soggy pizzas any of us had ever tasted. The pasta dishes were no better.
The drinks were extremely over-priced as was the unacceptably substandard food & they ruined what should have been a special birthday meal & left 3 young children very upset. We will never visit La Capannina restaurant ever again & would definitely not recommend it to anybody. Terrible service, terrible food, terrible restaurant. Avoid at all costs! read more