This was one of the worst experiences I've ever had with a host, his name was Dario.We had a…read moreconfirmed reservation for seven people for a special birthday dinner, and when we arrived, Timeo told us we only had a reservation for two. Instead of trying to help or even showing the slightest concern, he was unbelievably rude and dismissive. He made no effort to accommodate us, separate the group, or offer any kind of solution. He acted like we were the problem -- with a smug, condescending attitude that made the situation even worse. This was supposed to be a celebration, and Timeo's complete lack of professionalism and basic decency ruined it. The way he treated us was disgusting -- cold, disrespectful, and completely careless. If you're looking for a place that values guests or knows how to handle a simple booking, go anywhere else. Timeo should not be in hospitality -- because they have absolutely none.

We had a confirmed dinner reservation for my father's 50th birthday, a milestone we were excited to…read morecelebrate in what we thought would be a world-class setting. But when we arrived, the host stand acted like we didn't exist. They couldn't find our reservation, offered no apology, and treated us as if we were the ones who made the mistake. No ownership. No effort to fix it. Just blank stares, cold responses, and a half-hearted offer to "wait and see if something opens up." We waited over 30 minutes while other parties were seated ahead of us some who clearly walked in without reservations. My father was standing there in a suit, on his birthday, being ignored and disrespected by a hotel that supposedly prides itself on hospitality. By the time we were finally seated (with no birthday acknowledgment, by the way), the energy was completely drained. The night we had planned for months was ruined. It's one thing to mess up it happens. But the complete lack of care or accountability from the staff made it 10x worse. At this level of luxury, basic courtesy shouldn't be optional. Grand Hotel Timeo may have a beautiful view, but if you're hoping for good service or any kind of special occasion to go smoothly look elsewhere. This place failed us.

Too spread out. 15 min wall from front desk to room.Paper thin walls so you hear all your…read moreneighbors conversation. Mosquitoes are abundant. Room is very dated and no tub, only a very small shower stall. No closet only an armoire.

A good solid beach resort. Well worth a visit. We're here full board and the resort is friendly…read more With tour operator Thomson, there is also a good choice of excursions which have enthusiastic and knowledgable tour guides.

Noisy hotel, school pupils screaming late after midnight, jumping on beds, running and breaking…read morethings. Reception do nothing. In the morning they leave early and then at 8 come cleaning ladies. Smaller building is NOT the place to relax.Cold breafast, not friendly staff.

Excellent service, really good prices and great cocktails. Walked past it for a week on our way to…read morethe beach, really wished we'd discover the place sooner. Best mojitos in Naxos.

We were in Taormina and wanted a restaurant close to our Hotel Bel Soggiorno. The Villa Carlotta…read morewas the perfect location. The hotel interior is very charming and tastefully decorated. We went to the rooftop restaurant. We were greeted by Luigi and given a wonderful table with a view of the Ionic and the full moon. We chose the fish croquettes as our appetizer. They were outstanding, and so delicious. I had the baby lamb chops as my entree, delicious. Our friend chose the pasta with Lamb Ragu which was outstanding. We then chose the desserts, all works of art and so delicious. The wait staff could not be accommodating, my wife wanted a French 75 which they made for her. I am recommending this as a must go restaurant in Taormina.

I did not stay here, only came for dinner on the rooftop, which was just amazing. The views are…read morespectacular. The food amazing, the drinks inventive, the service exceptional. Came here with a group and everyone really enjoyed their dishes. I had been in Taormina for a few days and was on the hunt for the best cannolo. We went here on our last night and at last, the best cannolo I had on my trip. Highly recommend dinner here.

You should stay away from this place. It has nothing over the competition. There are many better…read moreplaces to stay in the Taormina / Giardini Naxos / Letojanni area of Sicily. The rooms are small, the bathrooms are uncomfortable, the breakfast is just so-so, but MOSTLY, the owners, a husband and wife team, are a major headache. He is VERY smarmy, with a "bait and switch" episode related to the room, and she is VERY rude, that is, AFTER you make the phone contact for info and check-in to the hotel. Another guest who I ran into at a nearby convenience store (a doctor traveling solo) shared the same kind of experience. Sicily, in general, is very upbeat and friendly. One doesn't need this kind of sub-par treatment. After unpacking, I stayed but only used the Villa Mora as a place to sleep, get cleaned up and have breakfast. Bottom line: the WORST hotel / inn I've ever stayed in during a visit to Europe.

If you are heading to Sicily this is an amazing place! I would stay here and never leave. The…read morestaff and amenities are excellent.