This was one of the worst experiences I've ever had with a host, his name was Dario.We had a confirmed reservation for seven people for a special birthday dinner, and when we arrived, Timeo told us we only had a reservation for two. Instead of trying to help or even showing the slightest concern, he was unbelievably rude and dismissive. He made no effort to accommodate us, separate the group, or offer any kind of solution. He acted like we were the problem -- with a smug, condescending attitude that made the situation even worse. This was supposed to be a celebration, and Timeo's complete lack of professionalism and basic decency ruined it. The way he treated us was disgusting -- cold, disrespectful, and completely careless. If you're looking for a place that values guests or knows how to handle a simple booking, go anywhere else. Timeo should not be in hospitality -- because they have absolutely none. read more

We had a confirmed dinner reservation for my father's 50th birthday, a milestone we were excited to celebrate in what we thought would be a world-class setting. But when we arrived, the host stand acted like we didn't exist. They couldn't find our reservation, offered no apology, and treated us as if we were the ones who made the mistake. No ownership. No effort to fix it. Just blank stares, cold responses, and a half-hearted offer to "wait and see if something opens up." We waited over 30 minutes while other parties were seated ahead of us some who clearly walked in without reservations. My father was standing there in a suit, on his birthday, being ignored and disrespected by a hotel that supposedly prides itself on hospitality. By the time we were finally seated (with no birthday acknowledgment, by the way), the energy was completely drained. The night we had planned for months was ruined. It's one thing to mess up it happens. But the complete lack of care or accountability from the staff made it 10x worse. At this level of luxury, basic courtesy shouldn't be optional. Grand Hotel Timeo may have a beautiful view, but if you're hoping for good service or any kind of special occasion to go smoothly look elsewhere. This place failed us. read more

There is not a star rating high enough to express how wonderful this hotel is! We were fortunate to stay here for 3 nights on our honeymoon in October of 2022. The building and the setting are absolutely beautiful. We had a room with a balcony that offered incredible views of Mt Etna, the sea, and the amphitheater. The rooms are exceptionally appointed. Ours had a large walk-in closet, a sitting room area equipped with TV and mini bar (plus Nespresso machine), a beautiful bedroom and a very large bathroom. I think the biggest highlight of this room was the balcony, where we took our breakfast every morning. The staff at Timeo seem to be highly committed to creating an experience of excellence for guests. Every morning for breakfast, a butler or two would come to our room, set up a beautiful table on the patio for us and provide all the food we ordered (which, by the way, was included in our room rate and did NOT cost extra! It almost seemed too good to be true.) You want scrambled eggs for breakfast? Done. A plate of prosciutto? No problem. A basket of pastries and a big glass of lemon granita? Done and done. I don't think any breakfast will ever top the ones we had here. We originally had reserved a table at Otto Geleng, but decided upon arrival that we'd rather have a more relaxed (and admittedly, cheaper) meal at Timeo's other restaurant. I would love to experience Otto Geleng in the future, but we have no regrets about the choice we made at the time. The restaurant is beautifully situated on a patio overlooking the town, the volcano, and the sea. You could not have a more romantic setting! The food and service was exceptional. I recall having a lobster pasta that was prepared tableside for me, and some very excellent Sicilian wine. A few additional touches that really put this place over the top for me: slippers and robes included in the rooms; turndown service; the Acqua di Parma bath products; the comfortable lounge chairs on our patio; the beautiful gardens; the beautiful, historic architecture; did I mention the breakfast??? read more

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We stopped by for a drink. They took our bottled water from us and threw it away. Then we had ok service with some olives and chips. The drinks were weak and cost 25 euros EACH and had to wait around for the server to pay. Nice view though but plenty of places with a nice view. read more

We did not stay here but we had dinner here. It was absolutely everything you expect from a Belmond property. Excellent service, live music, great wine list, and fresh food. The view was exceptional with no detail spared. read more

I couldn't give this place for 5 stars. I recently came here on a family vacation and I felt like I was in a movie. The view will actually take your breathe away. I would get married here, be buried here. Truly would do anything in life there. Do not go to Sicily without stopping at this hotel, even if it is for a drink. Also food wise, eggplant parm, gnocchi and chicken Caesar are delicious. read more

Grand Hotel Timeo - Hotels Near Me - Taormina, Maine

Had dinner there last night....food, service, atmosphere not as good as a coffee shop!! Waiter spilled & broke glass filled with alcoholic drink (accidentally) all over my girlfriend--her hair , clothes, shoes & handbag all soaked! WHAT did they do??? Brought her a glass of champagne The food was cold, took forever, not delicious AT all....shocking for what it took to get there! & even more SHOCKING they didn't bring a bottle of champagne or desert!!? ALL of her stuff will need to be taken somewhere to be de-wined! VERY expensive outfit, shoes , bag & hair! WHEN we left ...no one showed us how to get out-- Took lifetime to get taxi! SAVE your time & !!!!! read more

Just arrived here yesterday and honestly feel that I've died and gone to heaven. This hotel just moved into 1st place (of all hotels I've ever stayed in). Perfect in every way - the staff, the room, the view, the food. Breakfast on the terrace is amazing. We will be back... read more

The Grand Hotel Timeo - They say once you go to Taormina you're destined to return - it's so special. I waited 7 years to get back this time and won't wait that long again. We stayed for 5 nights in June 2016 and plan to return again soon. The hotel sits right outside the Teatro Antico and has views you'll remember forever. Had the best Negronis every night in the bar - right up there with the Hotel Russie in Rome on my Negroni chart. We had a deluxe junior suite with views on two sides (#314). (Note - The Jr suites are one very large room - not a suite with a separated bedroom). The restaurants in Taormina are so good and so much fun that we went out to dine most nights but enjoyed the hotel's restaurant one evening and it did not disappoint! Loved having breakfast brought into our suite each morning and the beautiful way they set that up for the guests and loved chilling at the pool. If driving in, note that the highway drive between Palermo/ Agrigento to Taormina isn't especially difficult but once exiting the drive right into Taormina proper can be so have your maps as you can not rely on satellite navigation. (Once in Taormina you won't be driving - it's a walking place, but getting to your hotel can be tricky). read more

This place is like a dream! Hotel is beautiful and luxury, but the most beautiful thing about this place is garden with warm pool and the spectacular view - coast and Etna! Must visit this hotel!!!! read more

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This review is for the Grand Hotel Timeo restaurant. This is obviously and undoubtedly a stunning hotel. The setting is dramatic with stunning views of Taormina and the water. A dreamy dining location indeed. The service was excellent; very friendly and professional. Whoever has had a bad experience at this restaurant was probably not dressed appropriately to dine here and thus probably got the shaft. Once a table close to the edge overlooking the vistas cleared up, they moved us there at once which was really nice. The prices were not as astronomical as we thought compared to other higher end restaurants in Taormina. The food was actually outstanding. For a hotel restaurant, I didn't know what to expect. We had the beef carpaccio and fiori di zucca (delicious!) as antipastos and for my main, I had an amazing tuna steak. The desserts were more edgy than the other traditional menu items. What threw us off and why I'm ultimately giving this review a 4 stars, is the fact that they charged us over 40 euros for 2 aperol spritzes, which should usually cost between 10-15 at most. Alas, the Grand Timeo. read more

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I Stopped by the Belmond sister property for some drinks. This exquisite luxurious Hotel is located on top of part of Taormina and has the most spectacular view of the entire city as well as mount etna. Service was top notch and flawless. Will be back for dinner tomorrow night. read more

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Most beautiful place I've been in Italy. Everywhere we look a great view. The service excellent and luxurious. Food impeccable. We visited the sister hotel on the water and it was great too. Breakfast buffet was full of healthy and elegant foods of Italy and America. Everyone spoke English and it was easy to converse. Location, location, location. You walk right out the door to Taoromina and all the find scenery, history and shopping. You have to get here. It's too much to describe. read more

MOST INCREDIBLE VIEW, We only stopped for a glass of wine because we were hot and tired and needed a rest. The outdoor bar/ restaurant is a patio..overlooking Mt. Etna. Indescribably beautiful and romantic. We were the only "tourists" there. Actually, we practically had the place to ourselves anyway. Seeing the hotel and the surroundings, we figured our rest stop might be a bit expensive but, hey it's vacation...once in a lifetime view etc. Each had two glasses of local wine... But they did come with olives, cashews, crackers and chips, delivered by a handsome young, tuxedoed waiter..€95 or $125.00. Surpassed our previously most expensive drink overlooking St. Peter's and Spanish Steps. I must stress, once in a lifetime, incredible view, loss of concern because the money didn't look like dollars. Wouldn't have missed it for the world. And, cost of a room is less than several close to home hotels in Newport so it's a bargain....almost read more

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tip: the restaurant's food wasn't anything special, so I'd recommend venturing into the city for dinner, but first get a drink on the balcony, it has excellent views of the city. read more