Im going to start off by saying, I have NEVER in my life left a bad review for a nail salon, I'm pretty go with the flow and I'm not a complainer when it comes to my nails because I can always get them change/redone in 2ish weeks, it's no biggie... until today. I've also never had a bad experience doing my nails before either.
I went in for a refill and color change. The guy (I believe his name is Alex) asked if I wanted a cut down, and if I wanted square round. I said yes. He used the grinder to grind them down then went in with the file. I would ask him to round off a side of the nail that was an obvious square that didn't match the others and he would end up shorter than the rest then have to match the rest to that one. My nails ended up so short from him being file happy. I was over asking him to fix them and just let him do while holding back tears. Then he gets started with the polish... my 6 year old niece could have done a better. I had gel polish showing the gaps in acrylic he missed, all on my skin around my nail. The acrylic was so thick, it was horrible. He used the grinder to get the excessive polish off my skin. I paid fighting back tears because I was in such awe that a salon employee would even let a paying customer walk out like that. Not even asking if I liked them like they normally do. I know he could tell I was upset. I walk out the door, crying immediately and call my husband. I go meet him, he looks at my nails, told me he wasn't going to make me walk around with my nails that horribly done and told me to go somewheres else and get the fixed to which I did and I absolutely love them now.
I wish I would have taken a picture to show how bad my nails were. I went back to see about a refund, to which was denied because I was told I should have went back in to have them fixed there. Which yes, I should have gone back but honestly if the guy didn't listen to me the first time, or would have fixed my concerns and he could not see how bad my nails were, I didn't want them to be fixed at La belle nails. I can't even describe how bad they were. I will take my loss on $49 spent but I WILL NEVER STEP FOOT IN LA BELLE NAILS AGAIN NOR WILL MY FAMILY. read more