Jacky C.

When in Maine, gotta take a stop by the flagship LL Bean store. I did not expect an entire campus built around LL Bean. It's also crazy that they're apparently open 24 hours?!? I unfortunately did not buy anything that I liked, but I had fun browsing their selections and getting lost in their hunting and fishing section. Be sure to take a photo in front of the huge Bean Boot.

Amy C.

Opening day at the new flagship store. We were there at 8:30 am for the boat and tote painting class in the new studio. Such a beautiful store. It took three years but its finally done. Womens clothing upstairs mens on the first floor. Ground level is the monogram and boat and tote section. Such a cute area to make your own bag charms or customize your bag with patches. The cafe is huge and airy. Smaller selection of food than they used to have but pretty good. Lots if helpful staff and over all a very entertaining time.

Lisa A.

They just had everything here for everyone. The prices are great. The staff was around asking if you needed help with anything. I actually went to see the store but was amazed at the inventory from fishing, home devote, clothing , hiking , camping and hunting just to name a few. There's some renovations being done to another building which is massive but you can still go to the other stores.

Karen N.

LL Bean's flagship store is currently being rebuilt , but they do have the home store, fishing & hunting and large enclosed tent open during the renovations. The renovations are expected to be completed end of 2026. The stores have an extensive variety of L.L. Bean products. In the tent they did have discounted items. There was plenty of staff offering to assist with questions or to find an item. It's worth stopping in and seeing all the items they have to offer.

Dale S.

We witnessed a hit and run in the parking lot just as we arrived so we spent the first 30 minutes of our visit in the phone with police. Obviously I would never hold that against the store or let it affect their rating. However, when I went inside and explained to the greeter that a vehicle had been hit and asked if she wanted to check whether the victim was one of their employees, she said that employees typically don't park in that lot, customers do, and seemed very unconcerned. When I said I just wanted to let someone know in case the victim came inside and could she tell them that I called the police and gave them the person's license plate, the employee asked me if I wanted her to call a manager out. I was just really put off by that as this is the first point of contact for people entering the store and I just genuinely wanted to try and help. We did spend some time in the store and in the compound. I like that they have an entire section where you can customize products and gifts and have them embroidered. I haven't seen that before and I thought it was really neat. I didn't care for any of the products that they were offering at that time which qualified for the embroidery, but if that's something you're looking for, they offer it here. They also had dog items and the store is dog friendly. We brought our pup in with us but again she just didn't find any toys that were the right size or that she was interested in. The trip here was kind of a bust for us but I can see why some people might enjoy shopping here. We were told by another traveler that this is a great place to stop for deals, but I didn't see many of those either. There's a campus comprised of multiple buildings and that was a bit confusing. It also seems like it would be easier just to have everything under one roof, but that's just me personally.

Chris T.

The first LL Bean building we came upon is their Bicycle specialty shop. With all the renovations LLBean is doing to create a bigger better campus of their brand, it was cool to see the different type of services, tune ups, bicycles for entry or experienced riders as well as the new electronic bikes. Definitely out of my price range for a casual biker, but if we were to actually get serious about it i would definitely consider finding one thru them. The staff was nice, one gentleman upstairs gave us a pamphlet and gave us a visual tour of what each building of theirs housed and specialized in. Being the first time down there, that was very helpful. Bathrooms are also located on the second floor.

Lydia M.

If you are in the area, I highly recommend stopping by here. There are four huge stores, each with a different specialty and different things to look at! It was pretty expensive, so if you want to shop, I would recommend you go to the outlet which is literally about a five minute walk. Very cool place to visit though!

Troy B.

I have bought LL Bean stuff for years but had never been to the main store in Maine. We were in that area and took advantage of it. the only negative is the parking... the place was slammed!! I had no idea that there would be several buildings to choose from... Home Items, Clothing, Toys, etc. We spent most of the time in the clothing area. There is so MUCH stuff in there and they had a wide variety of sizes... like tall options. The staff there were incredibly helpful... and there were a lot of them. Everyone wanted to help you find what you want. Bean stuff is expensive but I have coats and jackets that have lasted years and will last more as long as they are taken care of. I doubt I will be up that way again but if so i will try to have more time to look around.

Karla T.

Great shopping experience! They are under construction, so you will have to visit two stores. Excellent costumer service! So many workers were asking if we needed help.

Shannon G.

Can't come to Maine and not go to Beans. You have to take a picture of yourself with the big boot. And everyone knows it. There was a line of people waiting there turn to take a picture. Huge selection of anything you can think of. School backpacks, jackets, camping gear, just so much to look at. Prices are high, but the quality is really good. I have winter jackets that are 10 years old, and look brand new. Of course I take care of my things too, but the quality helps stand the test of time and washes. Today they had s'mores out front with a fire pit where you could roast your own marshmallows. Always a fun time at L.L. Bean

Patty P.

I am blown away with the customer service at L.L.Bean. I made a purchase online and needed to return and exchange twice to get the right fit (my fault, not theirs) and the process was seamless. The return was complicated because I wanted to buy another size and compare both items before I returned one. I originally paid a sale price and I wanted to keep that price. The sale was over, so I needed some help. Tom, the gentleman who helped me was extremely pleasant and there was absolutely no "answering ridiculous questions." He asked only a couple of things to verify my call and had all the rest of the info at his fingertips. Exactly the way it is supposed to work but never does at other sellers! I did this twice and each time, Tom was so efficient and so nice. Everything you buy at L.L.Bean is guaranteed for a year. I'm a customer for life.

Brian L.

After hauling all my friends from away here, I am pretty exhausted from doing the same thing over and over and waiting for my friends or family to look at freakin *everything* but, I think that's a testament to the majestic brilliance of the LL Bean store. They really do have almost everything. The hunting entrance is the best way to bring in guests, in my opinion. The 'Maine cabin' theme really does impress, with all the guns and mounted heads. Even though I sort of have to groan under my breath each time I bring people here, I do usually end up purchasing something. They really do make nice stuff, and obviously if you're an outdoors lover. Before I moved to Maine, I had maybe one item from LL Bean, but now I'm showing my 'current city' pride by amassing a bunch of clothes and accessories from them. Not just clothes, but they sell almost every hunting and camping accessory you can think of, and entire sections for men, women, and kids. On my recent visit, I brought my Danish friend who undoubtedly has viking genes, and was super excited to see how many items of clothing were available in "tall" Great store to check out. Freeport is definitely a tourist town, so I would say it is a "must visit" if you're on vacay, and if you're local... well, you know.