Professional from beginning to end! This is the second home…read morein which I've used Dryzone Basement Systems. My positive experience with the first home in Quincy, more than 15 years ago, was so professional and positive that I didn't need to repeat all the research I had previously done. My 1st home didn't have a pump previously, but water came into my basement and I panicked. I never worried about it again. My new home in Rockland already had an antiquated pump without a battery back up. What good is a pump if the power goes out and you don't have a back up? Plus the outflow piping was not freeze proof and was just a flexible hose. The replacement pump is in, as well as the dehumidifier/air cleaner which feeds right into the pump. It doesn't look at all like anyone was here working today. They called to confirm the day before, they called when they were on the way, they showed up and did an outstanding job. I can't even see where the lawn was dug up to bury the out flow pvc pipes. I'm beyond impressed and finally feel secure about moving furniture into my finished basement.

Worst Contractor Experience Ever - Avoid DryZone Basement Systems / All Things Basementy…read more I had the single most egregious contractor experience of my life with DryZone Basement Systems (the local All Things Basementy provider) on my Massachusetts property. I hired them to clean out my crawlspace, which had an older vapor barrier, and upgrade it to a new vapor barrier system. Their sales pitch and materials specifically promised that the space would be thoroughly cleaned before any new material was installed. On the first day the crew began laying the new vapor barrier directly over the existing dirt, debris, and old vapor barrier without cleaning anything. I immediately stopped the project and contacted management to request a different crew that would actually do the job properly. Management promised they would send a project manager and that he would be on site the whole day on day two while the crew cleaned. What actually happened is that the project manager was only there for about 20 minutes. While the crew was supposedly cleaning out the old material, they only cleaned a small section and then covered up all the remaining old debris and old vapor barrier with the new material -- doing exactly what I had already complained about on day one and had been assured would not happen. To make matters worse, the crew spray-foamed rodent bait stations directly into the side of my house. It was obvious this was done deliberately and in a retaliatory, vindictive manner after I had complained and stopped their work. At that point I fired them. I lost my entire $6,000 deposit and had to hire another crew to rip out everything they had done. The cost to remove their improper work and start over was more than the original contract amount. I ultimately had the crawlspace properly cleaned and the vapor barrier upgrade completed correctly through the Mass Save program. This company showed zero respect for the homeowner's instructions, broke their promises about oversight, and acted dishonestly even after management got involved. I told them in no uncertain terms that they would never be allowed back on my property again. Strong recommendation: Do not use DryZone Basement Systems or any All Things Basementy contractor under any circumstances. They charge double the competition (or more) while promising quality but delivering substandard work. If you need crawlspace cleaning, vapor barrier upgrade, or encapsulation work, hire a dedicated cleanup/restoration crew separately (Servpro or equivalent) to get the space truly clean and ready, then have the new vapor barrier installed through Mass Save or a reputable local contractor. You will save yourself an enormous amount of money and avoid massive frustration. This was by far the worst contractor experience I have ever had. Learn from my mistake.

Congratulations to MAG Irrigation for providing such excellent service. Rick Carvalho provided…read moreawesome service and knowledge of my property. Very dedicated with personalized service. I highly recommend MAG Irrigation for installing and servicing my system for the past 20 years. Thank you MAG!!

Best thing that happened to me, finally a company that's glad to help! MAG dropped me, so have New…read moreCO. That's taking over, and corrected what MAG couldn't, after 25 yrs! Time to Move forward no Backward. TY for your time and efforts ???

Sent an online request for some spring season work to JR Landscaping…read more Matt followed up with a written proposal and scheduled the work promptly. Work was performed as proposed and very happy with the results. Will use again.

I rarely leave a review like this, but after months of emails, photographs, multiple return visits,…read moreand repeated opportunities for JR's Landscaping to correct this job, I feel other customers should know about our experience. What makes this especially disappointing is that we were repeat customers. JR's Landscaping completed a large project for us last year and did a very good job. That experience is exactly why we trusted them enough to hire them again this year. Unfortunately, this experience could not have been more different. We paid $2,563 for this landscaping job, and our concerns are not simply that we "didn't like" the finished product. We have an extensive photographic and written record showing the instructions provided, the work performed, the condition in which the property was left, and our repeated attempts to have the problems corrected. Our agreement included work involving our raised garden bed, removal of mint, fresh loam, a heavy-duty weed barrier, mulch, edging and weeding, as well as relocating bushes and other landscaping work. We were extremely specific about what we wanted. In fact, before the work began, I went so far as to number the individual bushes and photograph where each one was supposed to be relocated. We also clearly identified plants that were NOT to be removed. Despite that, the crew removed plants they had specifically been instructed to leave alone. The most upsetting of those were my deceased mother's poppies. I had explicitly communicated multiple times that those poppies were to stay. They weren't simply landscaping plants to me. My mother adored those poppies, and they held tremendous sentimental value. When I arrived at the property, the crew had dug them out and put them in the trash. Workers retrieved what scraps they could from the trash pile, and I was left hoping that perhaps something would survive so I could preserve even a small piece of the beautiful poppies my mother grew. Money can replace mulch, loam and landscaping. It cannot replace something sentimental belonging to someone you have lost, particularly when the company was explicitly told not to remove it. Unfortunately, that was far from the only problem. Our photographs show areas where bushes were removed and the property was left with bare and disturbed soil, leaves, debris and unfinished beds rather than being properly restored. Tom had an employee fix this issue. Landscape edging and debris was left crooked, displaced and out of alignment. Rocks and other material were left rather than being properly cleaned up. Some of the mulch was extremely thin or nonexistent in areas. Weed barrier was left visibly exposed. Tom had an employee address the edging as well. And unbelievably, their trash was left lodged in one of our trees. These aren't subjective complaints about whether we personally like a particular landscaping style. These are visible conditions that we photographed. The raised garden bed became another ongoing problem. The mint was supposed to be removed, fresh loam added, and a heavy-duty weed barrier installed. Yet after the initial work, we questioned whether the mint had actually been properly dug out. We contacted the owner and provided photographs of the problems. To his credit, he personally came to the property, saw the condition of the work, and asked us to send him photographs documenting everything that needed attention. We did. On June 12, we were told someone would be sent to address the issues. When I continued questioning whether the mint had actually been properly removed, the owner checked with his crew. On June 23, he acknowledged in writing that his crew had not completely dug out the mint in the raised garden area and said a crew would be sent back to take care of it. We gave them another opportunity to fix it. Weeks later, we were still dealing with the same problem. On July 13, we were again told someone was being sent over to dig out the remaining mint in the raised garden bed. Once again, we gave the company an opportunity to correct the work. The person who came back spent much of his time walking around on his phone, picked/pulled mint from the area rather than addressing the underlying issue as we understood it was supposed to be addressed, and moved mulch back over the area. Now the mint has fully grown back. The weed barrier that was supposed to help prevent this is visible throughout portions of the garden. The mulch is practically nonexistent in areas, and the raised bed was not filled with loam to the level we had discussed. So after the original crew, the owner's personal inspection, photographs documenting the problems, and multiple subsequent visits supposedly intended to correct the work, we are essentially back where we started with the mint.

Edit: They initially contacted me to return and resolve the issue. It wasn't a total fix but…read moreaddressed my main issue with the job. Initial review: They have failed to respond to emails and phone calls for over 6 months. What would be a quick fix to something that went wrong with the job has become a huge headache. They also try to add small "cash" add-ons during the job, undercutting the person who does the estimates. They aren't trustworthy - during or after the job.

Was not impressed with company . Focused more on getting paid.. job looks so unprofessional,…read moreunfinished. Flooring unfinished..Did not explain or demonstrate how system works... frankly not sure it works! place " backup battery " directly on floor. First thing my electrician noticed! No protection if basement flooded. Not sure if battery is real " backup " Disconnected and not reconnected appliance...pipe connections...had problems when they left! wouldn't recommend.. paying a little extra to another company might have been worth it..

When water was getting into our shed (and home office), Chad and team repaved our driveway and…read moreinstalled drains and a dry well to resolve the issue. Not only does the shed not flood anymore, the yard is so much nicer. Our yard used to be a sand pit that turned into a lake when it rained. But now it's a fun & functional space for our kids to play.

Honesty goes a long way with me. So does free advice. I tried to hire DC Exco to remove my oil tank…read moreand they told me how to get rid of it for free! They could have easily taken my money, but instead he chose to be a good neighbor.

Manny is always very responsive and professional. He has done 2 jobs for me and both times they…read morewere punctual and did a great job at a great price!

Kept saying he would come to service our lawn and never showed up. I would call him and he wouldnt…read morepick up any of my calls.

Arrived in a timely manner Courteous…read more Did a great job clearing the driveway and walkway Salting was perfect

My husband and I are very pleased with the services provided by Alex and his team from JF…read moreLandscape. We wanted something simple yet effective and they delivered, in great timing and with fair prices. Very pleased with the outcome of our new front yard, not only it looks great but it also added so much value to our house. Looking forward to working with them in the future and also continuing the maintenance in the beautiful job they've done!!! Thank you so much!!!!

Our new yard needed serious help. Joe was very timely and came by on a Saturday to give us a quote…read moreand got back to us within 48 hours. We were able to start the job a few weeks later and get it done in one afternoon. Would absolutely recommend and use again