I know some people really rate this place but unfortunately the service is abysmal to say the least. Yes the coffee here is excellent and the refurbishment has done wonders for this place. However, I've been here several times and the service is very poor. One has to wait for an unusually long time to be served. The staff are too busy doing other things to take orders or to attend to customers waiting to pay (!). At first I dismissed this as a one off incident but it has unfortunately happened every time I've come here. The worst part is the grumpy store owner who can't bring himself to say hello or fake a smile when he is serving you (or even when he is about to take your money). Perhaps I haven't bought enough things to make it worth his while. The only time i have seen him happy is a week prior to the store's annual shut down in August. I suspect people come here because there aren't many other places close by which is a shame. More cafes and good grocery stores in the area might make the store owner sit up and be a little bit more courteous to his customers, who no doubt are paying for their goods (and the service). read more