Steven and Stanley were extremely friendly and helpful. My Tudor is screwed up by eBay…read moreAuthenticity. They mishandled and poorly repacked the watch, which resulted in all kinds of scratches and scuffs on the bracelet. Mr. Mok managed to restore it completely back to its factory finish. The work is top notch.

WorldTime Watch Service Center - Walnut, CA…read more I've been a loyal customer here for over 10 years, bringing in all kinds of watches--steel, automatics, G-Shocks, you name it--for repairs and servicing. Location & Parking WorldTime is located inside Hing Wah Lee Plaza II at the northeast corner of Fairway and Colima in Walnut. It is right across the street from Hing Wah Lee Jewelry store. There's plenty of parking, but since the lot is shared with other tenants, it can be tough to find a spot during busy times. The shop itself is on the second floor. There's a doorbell at the entrance--sometimes the door is locked, sometimes not--but I always ring so they know someone's coming in (they don't always have staff up front). Service & Experience The owner is super friendly and helpful, and the prices are always reasonable. They accept cash or Venmo, which makes it easy. Turnaround time is impressive--most of my watches are fixed within a few hours or by the next day, unless there's a major issue. Why I Keep Coming Back * Reliable service for all types of watches * Friendly and trustworthy owner * Fast turnaround & fair pricing Thank you, WorldTime, for consistently providing excellent service all these years!

I was looking for my first Rolex and decided to visit Hing Wa Lee. From the moment I met Chris, the…read moreexperience was outstanding. He was incredibly patient, answered all of my questions, and took the time to let me try on different watches while explaining the available configurations and options without ever making me feel pressured. In less than a month, I received a call from Chris that a watch was available. While it wasn't the exact configuration I originally requested, I was thrilled to purchase my very first Rolex. The entire experience exceeded my expectations. I want to sincerely thank Chris for his friendliness, professionalism, and excellent communication throughout the process. He made buying my first Rolex a memorable and enjoyable experience. I would definitely recommend Chris and the team at Hing Wa Lee to my family and friends. I look forward to returning to work with Chris again for my next Rolex or jewelry purchase. Thank you for making my first Rolex experience so special!

Very thankful for Ivy on helping me secure my very first Rolex this past weekend! First thing I…read morehave to say is how respectful the whole staff was the moment I walked in. I was not in any kind of "fancy" attire but Ivy treated me with the utmost respect the moment I walked in. This location is not like other Rolex boutiques. Has to be the best experience I have ever had at a Rolex boutique (I'm sure you all are aware how typical Rolex boutiques treat you). Also wanted to give a shout out to the rest of the staff for treating me so well. Thank you to Susan, Stacy and store manager Amanda. Highly recommend all staff especially Ivy!

Truly professionals in the industry. Friendly and knowledgeable service and a real quality…read moreestablishment.

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

Fast, easy and cheap to change a watch battery. Steven is friendly and was able to answer all my…read morequestions. Recommending him to all my friends who need help with their watches.

Highly recommended! I had a wonderful experience at…read moreInternational Time Piece. The staff was extremely friendly, patient, and very knowledgeable about watches. They took the time to explain everything clearly and made sure I was completely satisfied. The service was professional, efficient, and trustworthy. The store has a great selection and a very welcoming atmosphere. I truly appreciate the excellent customer service and will definitely come back again. Thank you for such a great experience!

Harry was very helpful in fixing the links to my watch…read more Great service & quick It was done in less then 5 min

This place wanted to charge me 75$ to replace a strap, the guy said he was "certified" so I asked,…read more"Is that really the price?" he went and just dismissed me saying "yeah to expensive for you" this place is a joke.

We've been looking for a local jeweler to have a long term relationship with and think we finally…read morefound them! Patrick was very helpful and accommodating. We ended up getting my engagement ring resized (two babies later the ring didn't fit lol), fixed a diamond that fell out of my halo, and got a new solitaire ring (both the diamond and setting from pro gems)! While we were here we ended up getting all of our rings cleaned as well. (Yay, thank you to the hubby!) My husband and I can be quite picky when it comes to big purchases like this but you can see from the 5 star reviews here that Patrick comes off very accommodating but trustworthy. We felt the pricing was reasonable when comparing to online prices and you can get your setting customized here. He was not overly pushy but also gave honest feedback where needed. He recommended going with a bigger ring size than I thought I should go with but ultimately that was the right call given hands swell in the summer and there's no guarantee I'll lose weight (I was telling him I'm in the middle of losing weight lol... maybe too optimistic on my end?) I feel like that could be a sensitive topic for some women but he handled it well with light humor. The customized ring setting takes 3-4 weeks and resizing with fixing a diamond in the setting took about an hour. We came in unannounced the first time and Patrick invited us back the next weekend where he was able to show me the diamonds I wanted in the different carat sizes and cuts I wanted. I would highly recommend checking out Pro Gems and working with Patrick for any future engagement rings, anniversary rings, or any fine jewelry in general!!

My boyfriend and I have been together a longg time, so it was about time to do some ring shopping!…read more After looking through the various reviews of other places, I feel that we made the right choice by coming here. Patrick spent some time explaining the basics of ring buying as well as the various prices of natural vs lab grown diamonds. I got to try on various bands as he placed different cuts weighing on top to help determine which "look" I felt worked best on me. We also gave him our budget and he was able to work with us in that range and deliver on making my perfect ring! I love wearing it out, it shines beautifully, and the fact that it was made the way I wanted it adds a really special touch to this ring. I would recommend giving this place a call and setting an appointment to at least see what they have to offer.

This is now my favorite place to get my jewelry. I have sensitive skin and white gold earrings are…read morethe only type that I can wear without irritation. I was looking for a pair of earrings that was simple and cute. However all other stores that I looked at either did not have the style I wanted or had some that were made of silver. I went to Am Pm Jewelry, hoping I would find something good. There were some nice ones on display but still not exactly what I wanted. When I was about to give up, the lady at the store gave me some suggestions and showed me a catalogue. She said she could custom made a pair for me. I made my order right away. The earrings were ready in less than a week. They looked exactly the way I wanted and the price was reasonable. I have been wearing them for almost a week and have no problem at all. I love this place and will definitely come back in the future.

Good place to get new battery for your watch and they can also adjust your watch band/links in…read moreabout 15 minutes. I am very pleased and happy with their competitive prices and super fast service!

Stacey was fabulous to work with. My husband and I visited the store the other day and she was a…read morepleasure to work with. She was friendly, helpful, and had good customer service. I appreciate her ability to understand our schedule and she worked hard to make sure we were able to get our product in time. She drove to San Gabriel herself to make it happen. Very much appreciated.

A saleswoman called me a couple days after writing the previous Yelp review to remove it. She…read morebriefly apologized about how they treated me but spent the next 5-10 minutes asking me to edit/remove my yelp review as it was "not a nice language". After figuring out I would not remove it, the saleswoman asked nonstop on editing the yelp review to include a specific saleswoman name who helped me so that she does not get in trouble with the boss/manager. The entirety of the call was not to make amends, but rather have me edit the review to get a saleswoman out of trouble. I had no choice but to hang up the call after repeating 5 times I would not be doing be editing the previous Yelp review. The saleswoman wanted an edit, here is an edit she asked for.

Had a late night locked out emergency and I'm assuming it was Mr. Ng, the owner that answered my…read morecall and came to my rescue in 20 minutes. I am very grateful he was available that late and how quickly he was able to get us back in. Highly recommend, super friendly and very efficient. Thank you so much!

Absolutely recommend - walked up, handed the watch over to the nice gentleman to change the battery…read more- and within 5 minutes walked out the door. Good service at good price