I've been going to this salon on and off for two years now and have always had a great experience. The facility is always clean and well kept and the staff is always extremely friendly. Love this LA tan! read more

Hi, I just wanted to thank Lily ! Her kindness ,and caring for me tonight was just exceptional !!! What a kind Employee!!!! Just love this place !!! Sincerely, Julie G read more

Driving all the way from Schaumburg , just because all worth it . One of my favorite locations finally found!!! New tanning beds (like super new) Just don't forget to get a lotion for your better results and enjoy read more

L.A. Tan - Spray Tanning Near Me - Bloomingdale, Illinois

This is a great location! friendly staff and always clean! Tiffany and Summer were super helpful!

Sydney ( I believe was her name ) was wonderful with great customer service skills. She talked me through what to expect for my first sauna treatment and was friendly and helpful. The sauna room itself was clean and nicely decorated. I will be coming back here for more treatments in the future based on my experience here today. :) read more

Amy, took care of us and she was the SWEETEST person ever. After getting turned down from rolling meadows and Schaumburg at 8:45, we came here and she was happy to help. She was the nicest person to take care of us. read more

I have been going to LA Tan for quite a while. I have always been impressed with the girls that greet me . They are always very professional, kind, and informative. The place is always clean. A huge shout out to Lorene for always making me smile and laugh. She always listens and is kind!!! I would recommend this LA Tan to anyone. They will also educate you on what side is best for you ! Sincerely Kris Romano read more

I thought customer service at a large corporate businesses was dead until I went in here and met the manager Sarah. There are closer locations to my house. I've had decent experiences at those locations. Sarah is why I drive further to go to this location. She is extremely knowledgeable at what she does. You know when people care about what they do because of how well they do it. It's rare to see nowadays but you know it when you see it. The very few times that the corporate-run system has been wonky and caused me even 1/16 of a shadow of an inconvenience... Sarah went far above and beyond to "make up for it." and "it" was seriously no big deal at all. I'm talking like 1900's level customer appreciation, service and accommodation. She makes the experience better while others just go thru the motion. Go to this one and see what I'm talking about. It's like having a personal tanner like a personal trainer, she knows her stuff that well. You won't regret it. A pro at anything is worth witnessing. The level 6 tanner in the front of store with Bluetooth is awesome too. And the new ThermaSauna thing I do every time now after Sarah's recommendation. It's great for detox and I can feel a difference afterwards. read more

I bought a package last year. They let me know it was extended past January. 3 plus months. I went in in February no problem. I went in again and was denied any of my pre paid sessions. Front desk and manager did nothing to explain or help me out in anyway. Sad company. I was able to visit another La Tan they were able to help me and extended my package. No thanks to the one on lake street. read more

I am never going to LA Tan again. I went with my friends to get a tan and had a dreadful experience. I did not get a tan that particular day because I got a tan from that exact LA Tan location a few days prior. Not only did the spray tan machine break, the customer service was horrendous. I was at LA Tan for close to two hours due to the break down of the machine. While waiting for my friends, there were cookies and water; I asked the worker if the waters and cookies were free and she said that the cookies were free but she did not know about the water and would get back to me after she confirmed with her colleague. She didn't return with an answer for 30 minutes, so I asked her co-worker. Her co-worker said she would have to ask her other co-worker (the one I asked first). She came back and said "those are for members only." Therefore, I took a water bottle because I am a member. Then, the worker came up to me with a raised voice angrily saying "Why did you take the water when both of us said no?" I calmly responded that I did not get a definite answer from either of them and that I am a member. The worker continued to argue with me. I happily offered to pay for the water multiple times. Finally, she walked to the back and screamed to her co-worker "SHE TOOK A WATER AND SHE DIDN'T EVEN GET A SPRAY TAN." The entire facility heard this. The worker ironically returned to the front desk and said "have a nice day." It seemed like she had a bad day, but regardless of that, it is unacceptable to treat a customer like that over a silly little water bottle. I would like to cancel my membership and never step a foot again in LA Tan read more

I feel bad the employees I'm curious what's going on behind the scenes with management, there is always different clueless employees there every time I go in read more

I enrolled in a membership early January & wanted a base tan before an upcoming vacation. Unfortunately if it snows the store closes. This happen twice in one week. This is the Chicago burbs it's going to snow! When I asked if they can post on social media or change their voice message to reflect the closing , the manager said " we leave a note on the door!" & that's all we are able to do. I also was told I could put my membership on hold for a small fee since I was going out of town , great! Let's do it. Fast forward 2 months and I'm ready to go back but I noticed that I was still paying the full membership. I spoke to a "manager" who by the way would not give me her first name. She said she doesn't need to disclose her name. So who knows who I talked to since you get a different description of the rules depending who you speak to. Tell me that there is nothing in the system of my "membership on hold" and there is nothing they can do. She also told me If I call corporate they will just forward it back to the store. Good grief. Awful customer service! Driving in today to cancel it's NOT worth it - beware! read more

Overall one of the better tanning salons locally. I think that the customer service could be better (seems to be a trend with tanning salons), but they can be friendly. Tuesdays are really busy and if you are coming on that day you better be ready to wait for a bed. THAT is actually a good thing because it shows that people like to tan here. I have a current level 2 package which is actually a level 3 bed in most places. The bulbs are NEW so it's actually nice to see WARNING NEW BULBS on some of the doors every now and then. Overall it's clean and convenient here. read more

I was pleasantly impressed by the quick response! Masha was extremely apologetic and professional! After a pleasant conversation, all issues resolved! We need more Customer Service like this! Kudos Masha! read more

I called to get information about tanning and an employee named emily answered the phone rudely like I was bothering by calling. I asked her questions about tanning and she basically was like are you done...worst customer service I've ever received from anywhere. Someone like that so should not be working with customer service at all. She had an attitude on the phone the whole time I did tell her she did not have to be rude to me and I was simply just wanting to know about the tanning specials. Worst experience I've ever had with this. And I've been in customer service for tanning and spas for 7 years. No one that acts like that towards potential new clients should not act like that. Emily was absolutely the worst person to ever contact anout this and I will not be ever going to this location because of her! If she's acting like that to people who could be new clients who knows how she acts on a daily basis with regular clients! read more

I've been several times and it's always clean and inviting. The manager has worked with me to build my base tan gradually and maintain it with a series of products and spray tans. My skin is glowing and ready for the summer!!! Glad they have a new staff and/or management because it seems to be running a lot better than before! Thanks to the ladies for always helping me out. :) read more

Hannah was the sweetest ever. She was so generous with helping all of us with our first tans and made our experience amazing. definitely coming back read more

I just started going to this LA TAN location and it is the largest location that I have been to. Not to mention that it is very clean and organized. The only negative thing that I can say is that their upgraded bed with the cool mist and armotheapy feature does not work. Very disappointing. Why have an upgraded bed that offers these great two features only to have it not work!? read more

This LA Tan location has always been my favorite. It's clean and the staff is super nice, you're in there and then you're out. I don't think I had to ever really wait to get in to a booth there. Good deals come on certain days, packages and lotions are 30% off from time to time read more

After several months I was able to get the refund I asked for. There were multiple reasons why it took so long. But in the end the company did the right thing. I would now feel comfortable recommending this local establishment. read more

Best tanning salon everrrrrr! Absolutely love!! Very very clean! Wonderful staff, very helpful and friendly!!:) definitely recommend!! Love going here!! read more

Ughhh! Yesterday they said open til 3pm today Arrived at 1:30.... CLOSED!! Another woman and I standing out there were mad Bc we both went out of our way to go tanning! I went to the other location, but I prefer the old spray tan booth at this location(not the versa spa). Ughhh! Better now than it was months ago. They finalllyyy "upgraded" the spray tan booth. Got a new foot mat, mirror, and hand wipes. Too bad it is usually never working right (like when I went on Friday). Staff is decent. Wish the music level was more quiet Bc I like to go after a long day to relax, not dance in a club. read more

Absolutely love this place! The staff is very friendly and always happy to see customers, the more you go in, they will actually remember your name and what you want to do! They are also very knowledgeable on all their equipment. They will also give you recommendations on lotions for you to reach the tan you want! This will always be my main tanning salon!! read more

Wow! What a great place! I was amazed with how clean this location was. When I arrived, a lovely young girl named Sam helped me and she was great. She really made me feel welcome. I highly recommend this location for anyone looking for an incredible tanning experience. P.s., the music is great! read more

2/3/2016 EDIT: New owners!!! Sounds much more promising than my previous experiences. I would definitely recommend checking this location out. Original review (6/2014): I don't know where to start with this place. I tanned here for about a month before summer and every time I went In the experience was worst than the last. On several occasions the girl (who I'm thinking is the manager) would be outside shouting on her phone. On another occasion she was changing a baby's diaper on the couches. On every occasion I was never greeted when I walked in. Usually the manager and another girl (and on several occasions, their friends) would be sitting chatting and not acknowledge me at all until I was right at the counter. This is one of the poorest examples of customer service I have ever seen. I will not be going back there. read more

This place has the most horrendous service I have ever experienced. I have been trying to cancel my membership for two months now. When I initially tried to cancel, I was told I needed to activate my membership from a 'hold' status for one billing cycle before I could cancel. I was then told I could come in anytime before the 15th to cancel before the following cycle was billed, and that I had to cancel IN PERSON. After doing everything I was instructed, I came into the location to cancel my membership on the 14th, and was rudely told by the associate that there was "no way" to stop this cycles billing because I was there after the 10th, and that there is no way to cancel my membership, that it is done ONLY BY CORPORATE. This, after being told by the previous associate that I could ONLY cancel in person. I was not given any manager contact information although I asked many times, and I have not received a call from anyone after a promise someone would follow-up. Every time I walk into this place, I am given a different set of rules in order to cancel, and with the exception of one time, I have been treated rudely. Thsi place is nothing more than a facade to scam as many people as possible out of their money. read more

Extremely rude staff.... so rude that I walked out before even tanning!!! This location should get zero stars!!!

Probably my favorite location, it's just super out of the way for me since I don't work in the area anymore. I like their beds more than the location right down the street from me and the staff isn't pushy or nosy. Rooms are a decent size and I love having full length mirrors for when I put on my lotion. read more

Deceiving from the outside but this place is super nice, big, and VERY clean. Lots of newer, up-to-date beds and the staff is also very nice and helpful. I hope this place never goes out of business because there are no tanning spas left near my home. read more

JUST TO CLARIFY, THE ONE STAR IS ONLY A REQUIREMENT. ZERO STARS. ZERO. I have been to this location only a few times, and each time I have encountered staff who are lazy and standoffish. I will elaborate on lazy in a minute. When asking simple questions about their services I knew more than they did. Somebody might be new, that's fine. But to literally be told "I don't know" when I'm asking about what bed would be best to use is horribly unprofessional and honestly just quite stupid. I used this locations VersaPro machine once and it was DISGUSTING. There was globs of some kind of bronzing agent all over the room. The floors, the inside of the booth, the DOOR. I have never had such an outstandingly filthy tanning room. I will never return to this location after not having one good experience. Train your staff. Clean your store. Or just close it and let business go to the exceptionally clean and professional locations like in Lombard or Western Springs. read more

I've been tanning at many different salons and this LA tan is tied for the #1 spot on my list. The beds are great, I always get great color from them. The beds are 6 different levels. I use the Level III stand up bed because it seems to give me better color than any other bed there. They have $5 Tuesdays where you can tan in a Level I, II, or III bed for $5. Awesome deal, but the only downside to that is if you go any time after 3 PM it's pretty crowded and you're more than likely going to have to wait for a few minutes. You can buy monthly unlimited packages which are cheaper if you use your credit card. I pay with cash and for 1 month unlimited tanning in Level I, II, or III bed and 1 spray tan, it's $94. That's actually a pretty good deal compared to most other salons in the area that cost over $100. If you want to get great color, I'd recommend you try LA Tan in Bloomingdale out. read more

Wow! One of the best LA Tans Ive been to. Its clean, new, staff is friendly, equipment is well maintained. Very impressed. Looks like one of the high end spas. Been to Joliet LATan (kind of scary) and Arlington Heights LATan (semi nice)... This ine IS the best! read more

This is not my usual LA tan but I came here since I was in the area. I walked in 20 minutes before closing & waited 5 minutes jus for the girl to realize a customer walked in until I actually had to stand in the hallway for her to notice. I asked her a few questions about the spray tan which she couldn't even answer. Then she told me that "store policy is to take the last tan 15 minutes before closing". 1. Why would you close it 15 minutes before closing the store -CHANGE YOUR HOURS OF OPERATION if you're going to reject me for a service I'm paying $60 for every month & you can't give me my service and just close 15 minutes before. You should accept EVERY customer until the minute you actually close and nothing should be shut down until then, that is why it is called hours of OPERATION. The girl I came in to see worked Friday; 8/18/17. She seemed to just want to leave for the night & offered no help. I was disappointed with this experience and i typically never write reviews but this experience was agitating. Any other LA tan I've gone to accepted me minutes before closing because they seem to acknowledge what hours of operation mean. This is the ONLY La tan that does this "store policy". read more

Horrible customer service. Completely understaffed and waiting almost 15 minutes just to purchase a tan is ridiculous. Don't waste your time or money read more

I like both of their spray machines. There a versa pro I prefer it's the newer spray machine. Color usually lasts a week or so. Always satisfied! read more

Today was my first time coming to this location since I recently moved and I was very surprised with how nice this location is. The blonde girl that works there in the morning is so sweet and informative, she asked me questions in regards to how I tan and what types of lotion I prefer. She was very knowledgeable and helpful, I will definitely be coming back! read more

I used to love this salon I have been coming for years and it's crazy to see how many good employees have left this salon after working for such a long time. none of the new employees have a good sense of what customer service truly is i've been greeted with sour faces and attitude, they upsell every product and service not even offering a deal or a service that really benefits the customer it's hard to want to come back this location after they try to strip every dollar out of your wallet. read more

Terrible service. Came in to get spray tanned for a wedding. I paid $32 and the machine wasn't working. I asked for my money back and she said it was against store policy . Awful service !!! Don't pay for your service until you are finished!! read more