TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

You guys waste peoples time. When I came the last time to get proof of my appointment etc I was…read moretold to bring my homeland security and whatever documents, ID etc. I let them know that my resident alien card was stolen and that WAS OKAY as long as I had papers from homeland security with the number etc. I have recieved a SS card from here before and even brought my married SS Card that I had recieved from here as well. When I asked for proof of my appointment to show my job you guys blacked out my SSN for what? Come today and the Asian lady tells me at window 8 I can't take your documents sat there for how long looking at the computer and when I handed her my stuff and my OLD social security from when I was married say I can't take none of these. I need your resident card. I told her I told them it was stolen when I made the appointment I am in the process of getting my citizenship I was just told since my father was a US Citizen and served in the navy I havr to file for my citizenship. In the process of this now then the lady was like I don't know if you're going to be approved. I was llike excuse me? She said oh I'm sorry I just need the card. They should of said that to me so I could pull it up online with the number and whatever expiration date she said she needed. You had me come here to waste my time and be rude about it. I've should of known better to come here because when my mother passed away I came here to give her death certificate and the Hispanic man who called my number told me I don't need to take that from you the mortorary will send all of that to us. Okay I was there with it reporting her death. Just a waste of time here

Went to their open house and breakfast great place meet 6 hooligans there, got a lot of picturesread more

Well deputy fire chief Aaron Mc Alistar must have seen my 1-star Yelp review because the other day,…read moreout of the blue I received a FULL reimbursement for ambulance services. This after they had sent it to a collection agency and I had been forced to pay it. (See other Yelper who, like me, had received a collections notice WITHOUT a prior bill.) I received a bill two years ago, called Fire department billing office explaining ambulance had refused to take me to John Muir, (in our county and the only hospital on my insurance) and was assured it would be taken care of. Then suddenly a collections agency contacted me. But thankfully, we have Yelp where us patients can finally be heard. Thank you, Yelp! PS I will modify or remove my reviews WHEN the CCC Fire Department changes their unfair and illegal billing practices.

Not sure what gives with the bad ratings, this office is extremely well run and the staff and…read moresecurity are all amazing. Prior to coming and changing my name, I filled out the application online a few days prior and kept the reference number on hand. When entering the building, you get your number from a kiosk and wait your turn, as you would anywhere else. I waited about 40 minutes, when my number was called, the process took less than 10 minutes. I was in and out in under an hour, which is more than I can say for any other government building lol. Wait times can vary, but on a Tuesday morning it went by pretty fast, even though there was a line of 20 people in front of me. Looks like wait times will be long, but the staff are clearly very efficient. The lady who helped me was extremely nice and helpful, and answered all my questions. I'm glad I went here instead of another SSA location. 7 windows open, 3 closed. Not bad at all.

Well, today I made the mistake of going to this office. After taking a number, I waited…read moreapproximately 1.5 hours before hearing an announcement over the loudspeaker: if you took a number without an appointment, you would only be sent to the window to make an appointment. At that point, I was just two numbers away from being called. I asked the security guard why there weren't signs posted near the kiosks or a notice on the electronic board explaining this beforehand. He said they were short-staffed. I replied that perhaps they should at least advertise that people need to call ahead, instead of wasting the public's time and their staff's time. I then told the clerk I wanted to wait for a manager to discuss the inefficiencies. After another 10 minutes with no response, I left. This office is beyond ridiculous

The Women, Infants, and Children (WIC) Program in San Francisco is an incredibly valuable resource…read morefor families who need support during some of the most important stages of life. The program does a great job providing access to nutritious foods, helpful nutrition education, and consistent support for pregnant individuals, new parents, infants, and young children. Services like breastfeeding counseling and health referrals really show how comprehensive and thoughtful the program is. What stands out most is how accessible and supportive the staff and clinics are. With multiple locations across the city and free services, it makes it much easier for families to get the help they need without added stress. The inclusion of tools like the WIC card and mobile app also helps make grocery shopping more convenient and straightforward. Overall, WIC in San Francisco is a well-organized and impactful program that truly helps families stay healthy and supported. While there can be some limitations in food options, the overall benefits and support offered make it a highly worthwhile and appreciated service.

Had an appointment for my 6month old and the lady who was asking about her feeding recommended I…read moregive me 6 month old plain water to drink which will kill your child from water toxicity THIS IS NOT SAFE and when I mentioned she was using a bottle to drink she recommended I use an adult cup when I asked if she meant sippy cup she said no she wants my 6 month old to drink out of a cup with no lid or straw

If you make an appointment online and you arrive on time with the correct documents, you should…read morehave no issues! I made an early morning appointment (around 8:30am). I didn't even have to sit in the waiting area because they took me right in. Although I heard you could do your TWIC and TSA Precheck enrollments at the same time, I made two separate appointments 30 mins apart just to cover all of my bases. They were able to complete both appointments in one sitting. I received my TWIC and TSA Precheck in the mail about 2 weeks later! I had a fantastic experience, and felt like I needed to share after seeing the bad reviews on this Yelp page.

Absolutely horrible, avoid…read more I signed up for TSA Pre Check here way back in October and it is now January and it still has not been processed. This place does not seem very well-run or organized either.

I love my County. We have a wonderful, safe, beautiful…read moreplace to live. So many great people in this community! C(ool) O(utdoorsy) N(ature) T(rails) R(un) A(mok) C(reating) O(utstanding) S(cenic) & T(rendy) A(ctivities)

I love the East Bay. I grew up in the North Bay but I came out here for college and I don't think…read moreI ever want to leave. Everything I need is here besides the pesky parents, but maybe they will venture out here one day and love it as well. You can't beat being 20 minutes away from the city, through the caldecott tunnel and get some of the best weather in northern cali.

Fast and easy to get birth certificate Got there just after…read morethey were open on a holiday and got out 25 mins or so later

I finally decided to come to CCC Records office because researching online at home does not give…read moreyou the image of the documents. I could not be sure if the documents are exactly what I wanted. I was very pleased with the service I received, specifically from William. He was polite, very responsive, helpful and patient with me. (He was probably biting his tongue to not say something hurtful or rude). Anyway, my effort in going there was so worth it. I should have experimented more in navigating their computer instead of getting frustrated. Now I know the quickest way to find specific documents in their database and get hard copies. Thank you much!

This is a pretty good city. There is plenty of shopping here and places to do stuff as well. But…read morejust like anywhere else traffic will buggy down during busy times.

This is specifically a 5 star rating for Cristina Cisneros with the department of housing and…read morecommunity services. Cristina is the housing administrative secretary located at the senior center. In 2024 concord enacted their "Residential Tenant Protection Program" municipal code 19.40 Their portal was down, the requirements to register changed, and the system was overloaded. Over 9000 rentals in concord were affected. I am not only a Renter & Tenant myself, but I also own rentals as a landlord and manage property. We love our tenants and the blue collar landlords that we work with- but hate these new regulations. Cristina was very knowledgeable in helping us navigate setting up the portal and registering multiple properties. Her insight, knowledge and expertise was a tremendous help!!! She gave us her personal card and email so we can follow up with questions (which I will be Sharing with tenants and landlord both) Her honestly, advice and resources were a breath of fresh air considering how difficult it has been trying to navigate and interpret the new law. Unfortunately, I think the additional red tape will cause rental prices to increase in concord, and in the long run will damage the free market. That being said- it's nice to know we have someone who is a neutral 3rd party we can go to for advice. Special thanks to Cristina Cisneros. I'm sure the city never checks yelp but hopefully this will help other landlords and tenants.

Sergeant first class Cardoso worked tirelessly to assist me in getting my first pick job in a…read moretimely manner and Staff Sergeant Romero assisted in making sure all forms were all filled out completely.

The staff here in Pleasant Hill help my son navigate enlisting in the Army and getting his first…read moreduty station. Thanks so much to the men and women who serve our country.