Extremely disappointing experience at The Pottery in Midland. I painted a cup there and when I…read morepicked it up, the top rim was chipped and cracked all around. When I brought it back, they told me they would try to reglaze it. Later they called and said they couldn't fix it because there were "too many layers of paint," even though there were absolutely no instructions anywhere stating that customers couldn't paint more than three layers. Instead of taking responsibility or offering a reasonable solution, they refused a refund and the most I could be offred was only a 5% discount which I agreed I. The moment only to realize I wouldn't want to even return to that place to repaint . When my husband called to discuss it further, Tonya was rude and dismissive on the phone. The whole interaction felt very unprofessional. If there are strict painting rules that can ruin a piece, those instructions should be clearly explained to customers beforehand. Blaming customers afterward and refusing to make it right is not good business practice. Unfortunately this experience left us feeling uncomfortable even returning to the store. I would not recommend this place if you expect respectful customer service or accountability when something goes wrong.

Such a fun place, whether you go alone, with a few friends or in a group! I've been here so many…read moretimes over the years and love it every time (even if my pieces sometimes look like a child did them lol).

In a town with limited shopping options, this store is a real find. Its filled with hand-painted…read moreMexican and Navaho pottery, carved wood furniture, stamped tin mirrors and lots more. I bought several Christmas gifts here last year and returned today to buy several hand painted Mexican planters. I love the variety of planter patterns and sizes the store offers. They also have tons of dishes. The store owner, Delia, is delightful and worked hard to answer all my questions and help me find the perfect pieces. She even let me go into her storage area to look at items that weren't on display. I love this store and will most definitely be back!

I ordered a knife for my adult daughter's Birthday. I ordered the knife on 11/24/25 online that was…read morein stock.I then spoke with a representative on the phone who ensured me that I would receive my product before 12/5/25. Today is 12/5/25 and tracking on knife shows they didn't even ship out till 12/3/25. I guess the gift will not be given at party today. Try harder Bare Claw Knife. Thanks a lot!!!!

It's me again, back looking for another Christmas gift. This place is my go to for two of the guys…read moreat work. So this time, I was greeted by a young man, he was polite then walked off, and then Mya came by and checked on me, super friendly, very smiley, and was excited to show me all of the newest items in the store. She was pleasant to speak with, she answered all of my questions, always smiling, showed me 8 or 10 different knives and always responded with, "Sure, no problem at all", every time I would apologize for wanting to see 2 or so more in another case. She was awesome. THIS IS THE REASON I will not go anywhere else when it comes to special gifts for the people I care about. I didn't see Lauren, but maybe next time. Mya, thank you so much, you made my shopping a pleasant experience, tell your boss you deserve a paid day off, I will definitely be back in the future.

I want to thank Ben for going above and beyond!!!! I had some gifts made, I gave him the wrong…read more order of the initials, I did not realize it until they were finished. He immediately went into we can fix this mode, even though the mistake was completely my fault. He worked on his day off to help fix my gifts so I would have them in time to leave town for a very important weekend. Thank you so much for being a great business owner and for helping your customer out in a pinch! Lisa Cherry

Thanks for doing a great job - needed to send flowers and a gift to my aunt. Really appreciate the…read morepersonalized service and quick delivery!! I will definitely use again!

Hobby Lobby is a great store for shopping interior home decor and other crafts and hobby supplies…read moreat discounted rates. At Hobby Lobby, there are main categories that are on sale at 50% off every week, and then the week after these go on regular price and other categories go on the same sale of 50% off. Other than that there is a weekly coupon code that can be found on the website and gives a 40% discount for any single item that is not on sale, and this is best used for furniture items that are usually 30% off, so they add the 10% off if you provided the coupon code for the week. The items in the store could be mostly unique and can not be usually found on the shelves of Walmart or Target or other stores, and this is what I like about it. Price wise you could find some great finds and some others are alright. I highly recommend this store, it stands as a good choice for shopping for your home interior and exterior as well.

The employees are friendly and helpful. There is a huge selection of fabrics to choose. The only…read moredrawback is you have to make an appointment to shop. It's a little pricey, but has quality supplies and fabrics.

My stepmother bought several machines and had one drop shipped to me. The package came in damaged…read more I filed a claim to UPS, and they picked up the package the following day. The shipper (Patches and Scraps) is responsible for claims and communication and I had to step in 99.9% of the time, calling UPS for status, and they said they would contact the shipper. I have multiple recordings where UPS said they spoke to P&S and P&S claims they did not. Spoke to them several weeks ago about a refund, and they claimed they would have to charge a 20% restocking fee, though it was all their responsibility. P&S failed to insure the package so beware of if your package is damaged, you will be liable. Now pushing 6 weeks since the original delivery, I contacted April with P&S, and she said UPS told her to hold the package. So, I contacted UPS and 3-way called P&S and told them that and April, the manager was with a customer, and they said she would not be able to take the call even if we waited (dodging the call). They were informed the claim was denied. I feel they are hiding the machine or have resold it, as they will not send the equipment back for me to have repaired and refused a refund. The next actions will be filing a small claim against the company for a full refund and any expenses accrued as I have phone recordings with both UPS and P&S of their statuses.