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    Hobby Lobby Creative Center

    4.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    14 years ago

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    Patches & Scraps

    Patches & Scraps

    2.5(2 reviews)
    1.0 mi

    The employees are friendly and helpful. There is a huge selection of fabrics to choose. The only…read moredrawback is you have to make an appointment to shop. It's a little pricey, but has quality supplies and fabrics.

    My stepmother bought several machines and had one drop shipped to me. The package came in damaged…read more I filed a claim to UPS, and they picked up the package the following day. The shipper (Patches and Scraps) is responsible for claims and communication and I had to step in 99.9% of the time, calling UPS for status, and they said they would contact the shipper. I have multiple recordings where UPS said they spoke to P&S and P&S claims they did not. Spoke to them several weeks ago about a refund, and they claimed they would have to charge a 20% restocking fee, though it was all their responsibility. P&S failed to insure the package so beware of if your package is damaged, you will be liable. Now pushing 6 weeks since the original delivery, I contacted April with P&S, and she said UPS told her to hold the package. So, I contacted UPS and 3-way called P&S and told them that and April, the manager was with a customer, and they said she would not be able to take the call even if we waited (dodging the call). They were informed the claim was denied. I feel they are hiding the machine or have resold it, as they will not send the equipment back for me to have repaired and refused a refund. The next actions will be filing a small claim against the company for a full refund and any expenses accrued as I have phone recordings with both UPS and P&S of their statuses.

    Hobby Lobby Creative Center - fabricstores - Updated May 2026

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