Forget about making an appointment here. Understaffed. Receptionist was almost gleeful when she…read moresaid that she couldn't refer any other area doctors when she told me they weren't accepting new patients. She told me that there were no other doctors in the area. Like good luck. Which is just as well. The place looks like a dive. Like something out of the Stalin era. Don't go here. The doctors are older than dirt. I am glad that I was turned away. Nothing worse than crappy treatment.

This place is the worst. The receptionist has no idea what she is doing. She has tried for two…read moreweeks to fax my medical records and can't seem to figure out how to use a fax machine. She also has an attitude when you call- doesn't seem fitting for a receptionist. Also- don't bother showing up early or even on time for your appointment as I have waited 45 minutes to an hour to see the doctor on most occasions....go elsewhere if you want to have friendly people helping you who actually know what they are doing. Very unprofessional.

A pill mill ....I would not ever recommend Dr. Ilardi to my worst enemy . He is confused ,…read moredistracted and " lets the kids run the show ".

From the owner: Are you or a family member diagnosed, suffering, struggling with, and/or experiencing the symptoms…read moreof depression, anxiety, a psychotic disorder, bipolar disorder, sleep disorders, etc? If that is the case I can offer help and provide a viable path to recovery.

Compassionate,knowledgeable and caring doctor. She has been seeing my children and myself for…read morepsychiatric treatment that ranged from ADHD, Bipolar Disorder and anxiety and help us lead productive lives . Despite her busy schedule , she return my calls in a timely manner. Will highly recommend her

Best Psychiatrist. I have struggled to find a good psychiatrist over the years. She blows them all…read moreaway.

Best doctor I've ever had. Picked up on disorders other doctors never did. Patient for 5 years with…read moreplenty of other Psychiatrists in my past that never worked out.

Dr Moss is extremely professional and very smart! I would recommend her care to anyone! I find her…read moreto be more insightful than many psychiatric professionals I have interacted with.

I don't know what this guy is talking about but great dr with me and my first visit she does…read moreprescribe what you need for your condition so don't know why u stated she don't prescribes ssri's funny how I got a script must be because I have a condition. She is very knowledgeable and even changed my meds custom fit for my condition! Don't let one review steer you away

This was THE WORST experience I've ever had with a supposed Medical Professional. I filled out my…read morepaperwork and told the Receptionist that I was refused to see Dr. Jain in her other Practice (Highland Psychiatric Associates in Sparta, NJ) because I'd seen her associate, Dr. Kloupar (another bad one.) BUT the Receptionist specifically told me that the 2 offices weren't in ANY way associated and that these were completely different practices. Then the Receptionist slipped away to where the Doctor was and Dr. Jain came in and told me that she does NOT prescribe Benzos (medications like Xanax, Ativan, Klonopin, Valium) and that I'm in the wrong place and should go. I could see she was really upset. I then told her that I'm willing to try a different route and want to get off the Xanax I'm currently taking. She then got very irate and said NO! That I should've told the Receptionist I took this medication before making an appointment (like that's MY JOB and like I knew she didn't prescribe these meds.) She then told me to leave in a VERY rude, extremely unprofessional and downright man way. I was so shocked I just said ok and left. I'm so angry and upset! This is WRONG! All this has done is made my already EXTREME Anxiety problems escalate and again shaken my faith in the Psychiatric Profession (at least here in NJ.) How cruel! And I promise I'm NOT exaggerating! I think she was angry that she wasn't going to get my $225 since her office DOES NOT take ANY insurance. Anyway I DO NOT AT ALL recommend anyone seeing this highly unprofessional and uncaring person. Unbelievable! And so sad...

Dr. Felins is very committed and caring. I can't say enough about how she has helped me change my…read morelife. Highly recommend,

Dr. Capote's approach in treating my two sisters who suffer from anxiety and depression was…read moreineffective. I ended up paying double than expected for my sisters' treatment. The office rooms were not well-kept, and Dr. Capote was impolite.

By far the single best doctor I've encountered in my 59 years on this planet. He is thorough,…read moreempathetic and will spend the necessary time with you. As a patient for over a year now I have referred many individuals to him. I've also let me other physicians know so they can refer him as well. I don't normally post reviews on this site but he's just that good.

Dr Jain is fantastic. She has helped my son immensely. Great receptionist, very personable and…read morefunny. My son is doing so much better and no longer on the medication. I have recommended this practice to others.

(This is mainly based on my experience in Dr. Jain's Private Practice in Hackettstown.) This was…read moreTHE WORST experience I've ever had with a supposed Medical Professional. I filled out my paperwork and told the Receptionist that I was refused to see Dr. Jain in her other Practice in Sparta, NJ because I'd seen her associate, Dr. Kloupar (another bad one, which I don't recommend as she's also unprofessional and rude.) BUT the Receptionist at Dr. Jain's Office in Hackettstown specifically told me that the 2 offices weren't in ANY way associated and that these were completely different practices. Then the Receptionist slipped away to where the Doctor was and Dr. Jain came in and told me that she does NOT prescribe Benzos (medications like Xanax, Ativan, Klonopin, Valium) and that I'm in the wrong place and should go. I could see she was really upset. I then told her that I'm willing to try a different route and want to get off the Xanax I'm currently taking. She then got very irate and said NO! That I should've told the Receptionist I took this medication before making an appointment (like that's MY JOB and like I knew she didn't prescribe these meds.) She then told me to leave in a VERY rude, extremely unprofessional and downright mean way. I was so shocked I just said ok and left. I'm so angry and upset! This is WRONG! All this has done is made my already EXTREME Anxiety problems escalate and again shaken my faith in the Psychiatric Profession (at least here in NJ.) How cruel! And I promise I'm NOT exaggerating! I think she was angry that she wasn't going to get my $225 since her Private Practice DOES NOT take ANY insurance. Anyway I DO NOT AT ALL recommend anyone seeing this highly unprofessional and uncaring person. Unbelievable! And so sad... Also I want to add that the Receptionists in the Sparta Office (Highland Psychiatric Associates) are also rude and unfriendly. The only reason I went to see Dr. Jain in her Private Practice is because I saw Dr. Kloupar in Sparta, NJ (this location) and got nowhere because she was SO closed-minded to SO MANY medications and side effects. She didn't believe me when I said something made my anxiety worse because it wasn't supposed to. She treated me with disrespect and was very rude and cold. So I decided maybe I could see Dr. Jain there. So I called Highland Psychiatric and was curtly told that once you see one Doctor there you can under no circumstance see another. Also I should mention I DO have insurance! I'm just so desperate for help and tired of waiting 6 weeks for appointments that I was willing to pay even though I can't afford it. And for this I get kicked out of an office by an unfeeling, cruel Doctor. This is absolutely uncalled for! I hope someone out there believes me because I have no reason to lie or embellish. I'm not out to hurt anyone and that's precisely why I'm writing this. So no one else gets hurt like I did.

Feeling depressed over the years due to pandemic and life events Dr Jonathan Rubenstein is…read moreabsolutely the best licensed professional to talk to when it comes to your mental wellness. The entire staff are very helpful and easy to reach be it on the phone , text or email. The payment process is very quick and simple they take most major health insurance . I've been seeing Dr Rubenstein for almost two years and the result of my mental being is excellent ! The great thing about NYC Psychiatric Associates they do video appointments so I don't miss work at all. Seeing Dr Rubenstein keeps me on track and motivates me to focus on what's important. I encourage those who needs mental wellness check to try and see it for yourself .

My experience with Dr. Brian Pell deserves to be publicly documented so others know exactly what…read morethey are walking into. I booked an appointment specifically for an ADHD assessment, clearly stated as such. That was the entire purpose of the visit. Yet, during the call, Dr. Pell casually informed me that they are not conducting ADHD assessments at this time and may resume, possibly in January or February of next year. This immediately raised a red flag: if you are not offering the service, why accept an appointment for it? Why bill insurance for something you never intended to provide? The entire interaction lasted 18 minutes, and not a single part of it resembled an evaluation. Instead, we spent the bulk of the time discussing my career. He asked about my former psychiatrist's nationality; he seemed very interested in why he didn't take insurance "as a Black doctor" (which I perceive as a common conflation between race and poverty). He then asked only two quick, surface-level questions about why I was seeking an ADHD assessment. Then in the same breath that he told me they are not doing assessments, he also told me that I probably do not have ADHD. He said this despite the fact that I was coming to him for a second opinion after already completing a comprehensive, legitimate ADHD evaluation with a diagnosis from an actual specialist. (I did not share I was coming in for a second opinion, as I didn't want it to be biased). He provided no testing, no structured questions, no clinical methodology, nothing that even remotely resembled evidence-based practice. The whole thing felt dismissive, and frankly, like a complete waste of my time. I left the appointment feeling misled and deeply uncomfortable, as insurance had been billed for a service that was never delivered. If you are seeking serious mental health care, diagnostic clarity, or responsible clinical practice, I strongly recommend looking elsewhere. This experience felt unhelpful and entirely out of alignment with what any patient should expect from a licensed provider.