Fast and efficient work. Quality job done and a great value as well. Even reset my vehicle's "service needed" light. Very happy I came here. read more

I unfortunately took my car to someone else several months ago. BIG MISTAKE!! I paid $385 for an oil change and told nothing was wrong with my car. For an oil change and told there was nothing wrong with my car. I paid them $385 like a fool. Got smart and I took it back to Kwik car in Granbury, Texas. They are tremendous. They were so kind to me which often people are not to an 80 year-old woman. They checked my car from top to bottom they did everything I had requested. The quality was wonderful and the value was wonderful. I highly recommend them !!! don't use anybody else. Have a great day. read more

Went to get my oil changed guys are great. Gasket snapped they fixed it with zero hesitation. Rodny Jayden and Stevie are super professional and awesome to work with read more

i've been going here for years and they are always so kind and accommodating and professional... I had a truck and a motorcycle (replace truck with a car took the car today) they're just so wonderful!!!!!!! highly recommend this place!!!!!! read more

Great service and reasonable prices. We took our car on for brakes that we were wired twice as much at another shop.

We recently moved to Granbury. This is probably the second closest inspection place to us, and landed here when the closest place had a long wait. This is also the place my dad used to use, and I think for good reason. I found the staff friendly and courteous. The waiting area was comfy and clean. Best part was the price. Vehicle inspections in Hood County are only $7. Wow! We passed and were in and out quickly. Bottom line: We'll be back, next year. read more

Kwik Kar - Auto Repair Near Me - Granbury, Texas

This is the worst customer service I've ever experienced after trying to do business with them multiple times. In contrast, the Glen Rose location offers superior service. It's worth the drive. read more

They will not let you drop off your car. Stuck in the lobby waiting. What a waste of time!

Came in for an oil change and explained that I needed a sensor replaced according to another shop and after diagnostics, Larry was kind enough to explain to me the real issue and how they could fix it. Yes! The problem is fixed properly and yes I will be back. Honesty, customer service and understanding are just a few of the reasons I will return. read more

So my husband called and ask about where the doing car inspection they said yes he drove there they said they were not doing them then I called they said they were read more

I am so grateful for this place!! Today I was able to Save $500 due to the honest mechanic here (JASON) I came here for a second opinion after Good year down the street tried to scam me out of the $500 saying I needed my back brakes done and new rotors, Turns out my brakes didn't even need to be replaced at all!! It's hard to find Honest people theses days, it means a lot that I was able to find it here at Kwik Kar, they have gained a permanent customer thanks to Jason!!! read more

they made us wait over an hour to tell us they weren't doing any more inspection for the day! worst service in town !! read more

Larry was great! Took care of me quickly, was very polite, and has great customer service. I will definitely be using this Kwik Kar location for life. read more

Came in on my lunch and they were very polite, fast, and efficient! Love this place. I've gotten my last two oil changes here and now I'm a permanent customer! read more

Went home after an oil change and noticed a big puddle under my truck... they didnt screw the oil filter on even close to tight

I had a terrible experience down the street at another establishment... (I was basically rudely turned away because they were too busy and I guess I was an inconvenience) so I came here and was greeted immediately and promptly attended!! I was kindly greeted by Austin and then Joe stepped in and more then willingly finished my services!!! THESE guys are knowledgeable and provide EXCELLENT SERVICE!!! This will be my go to oil service establishment from now on!! read more

This place is a joke. Two customers on a Saturday afternoon and I am in for a regular oil change as is the other customer. I sat patiently waiting At least 30 minutes and stepped around the corner to see what is going on and all 3 employees are out back working on a vehicle that isn't even being serviced (a personal car.) I get ready to check out and was informed I owed 105.00 for an oil change. I asked why so much and he said he used synthetic. I informed him that there was a sticker on the windshield that told him what type of oil i was running and it was not the synthetic. His response was that he did not pull the sticker off someone else did. I then asked to speak to the manager and he informed me he was not there but he would go get him? He was just around back. Who managers a place like this? Was he outside asleep in the car? I will take my vehicle back on Monday and ask to have the original type oil put back in my vehicle. Then proceed. read more

Never coming back here again! I waited a 45 minuets to get an oil change. Then, once it was done, I waited 15 minuets to pay out. My car was brought to the front but no one was in the office. I ended up spending $58 and one hour for a oil change. I'll definitely be going elsewhere next time. read more

I had a problem at this location they change my oil and did not properly tighten the oil filter and most of the oil leaked out I called the manager. The manager told me that he would do nothing to help me I had to take my car back to the key a dealer and get then to help me it cost me money the manager did nothing to help me at quick car be aware if you use quick car and there's a problem you are on your own. read more

I've been going here since I moved to granbury three years ago! The service is always wonderful and the prices are always fair. They've taken care of me and kept my car in great condition! They're very friendly and always willing to help when I have questions. Would definitely recommend! read more

Over the last half year, this place has went WAY down hill. They have changed my oil for several years and this was also my go to place to get state inspections. Six months ago, my wife was there to get an oil change and they put in a high price oil ( for older engines) without asking her. The next day, quite a bit of that oil was on my garage floor and when I took it back was told they hadn't put the gasket on the plug - oops, sorry..... I stopped by today for a state inspection and was told my serpentine belt had cracks and needed to be replaced. I told them I would do it. When I got it home and off, I couldn't find any cracks on the belt and actually put the old belt back on. I'm sure they were just trying to make an extra hundred on the inspection. I took it elsewhere with no problem. If you stop here, hold on to your wallet. read more

Took advantage of my wife by charging her $72 for an oil change on our old car without even discussing options with her. Last time I will let her change the oil, but it is UNACCEPTABLE for a shop to do this just because a woman comes in, or anyone they perceive may not be discerning. UPDATE: Called in and spoke with one of the managers who was no help. He said he was off when it happened so he couldn't do anything. When I asked for an actual manager (someone who understands how to take ownership of a situation that occurred at their establishment), he said the other manager was also off and completely unavailable with no other management on call. He said I should call back next week. I called around until I found the District Manager who has promised to resolve the situation by refunding part of the cost of the oil change. They apologized for the situation. I am increasing to 2 stars because they're resolving, but it should not have been this difficult. read more

I called in the morning as I needed my alt replaced, they said to bring it in and can take care of it no problem. I show up and was asked to park it and wait. After 45 min and multiple cars going before me I went and asked one of the guys how much longer and they said 10 min. After another 30 min I asked to speak to the person in charge where someone else came out. They told me their mechanic does not show up until Wed and there is nothing they can do for me. Didn't even look at my truck! Won't be going back.. read more

I have taken my 2007 Nissan Altima (since I purchased it new) to Kwik Kar for All maintenance oil changes and recently transmission fluid change and new brakes. I found the service personnel awesome. The work done has been very good and reasonable. I am very pleased and will continue to take my vehicle for service read more

I had been using this once great business since I moved to Granbury 4 years ago. However my last two visits (late July 2019) have show me a huge degradation in employee attitude. I had my wife's truck inspected and an oil change done. When she went to renew the tags, the state computer did not show the inspection in the system. I looked at the paperwork and spotted at least three errors. I went back a couple of days later and the kids now running this place attitude was way off base from the way this place used to be run, almost insulting, it took the young man two attempts to get the paperwork corrected and his attitude got worse as I pointed out errors. No one offered any apology for making us make two trips to the state office or two trips to this business to do what should have been done right by these kids the first time. I wonder if there has been a management change?? read more

Weston is the new alignment specialist. He is professional, attentive and thorough in his approach to his work. I am very pleased with the results on my 2002 Tahoe with 460K miles. I will return for my next alignment, provided he is still working at this location. read more

District manager Brian told me he'd see me in court after having my car towed there for them to look at only for them to refuse to look at it. I broke down in Fort Worth and had my mechanic come pick me up and tow us 80 miles back home After looking at the car he said the oil plug had come out. I called Kwik Kar and the district manager Brian called me back and told me to have it towed back to Granbury(another 30 miles) for him to look at and determine if it was their fault When the tow truck driver and I got there the manager called Brian and he told them not to look at it So I called Brian and he told me he'd see me in court. So the tow truck driver and myself had to find another place to take my car to have the damages assessed. I have been without my vehicle two weeks now and looks like I may have to sue to get them to do the right thing. read more

I took my car in for an oil change on the 30th of nov the crew pulled my car in and said we will get right on it. well after about 20 mins of them goofing off and talking with one another they got to my car and ive already told them what kind of oil then they come in and ask if I knew what kind of oil my car took. their brainless then they did oil the change, oil is sitting on my engine hood and front panels on a white mercedes then got charged 27.00 more than quoted. will not use them again and I strongly recommend people to stay away from this location read more

I had Kwik Kar in Granbury replace a part on my car and I was still having trouble with my car after they fixed it. I had taken it back to them several times since they fixed it and they assured me the problem was due to something else. Two weeks later I was still having problems with it and I took it to Classic Chevy in Granbury and they had to replace the same part that Kwik Kar in Granbury replaced and I called Kwik Kar in Granbury and spoke to the manager Austin and told him that Classic Chevy replaced the same part that they told me they replaced just two weeks prior and I even had documentation to prove it and he said he didn't care. Kwik Kar in Granbury will screw you over and take advantage of you. I would NOT recommend them to anyone. The manager there is the WORST!! I will NEVER go back there. read more

Very friendly group working here, was quick and easy to get my car inspected. Will definitely be back for my next oil change!

This place should NOT be in business. I have two issues. One minor, one criminal. I'm 66 years old and still change the oil in both cars myself. A synthetic oil change is just south of 90 bucks and I can do it for less than half that. Just moved here, and, into a fix'r'upper. The service reminder on my Expedition came on while I was super busy, so I took it to Kwik Kar. Did the next change myself. The Kwik Kar filter had at least 1 1/2 inches less diameter, and was one inch shorter when compared to all others ... Fram, K & M, Boesch, etc. When I asked the "manager", he said that they only use OEM filters ... I say BS. My wife's BRAND NEW Santa Fe was due it's FIRST oil change. I took a K & M filter, and a new nylon drain plug gasket. I cited my previous example when the service writer seemed slightly indignant that I was providing the filter. They charged full price, but I didn't bring the filter for a price-break, anyway. Next day, after my wife left for work, I went into the garage and discovered a large pizza sized pool of oil in her space. I called her and told her NOT to even start it. I grabbed a case of Mobile One and drove the gas guzzler to her office ... 62 miles round trip. Did I mention that her car was BRAND NEW? I called Kwik Kar on the way and was indignant back at the Manager when I told him what I discovered. He said he'd take care of it. I checked the oil, which was still showing full, and traded cars with her. After correcting the issue, the manager told me that it was leaking from the inferior K & M filter that I had provided. I've never had any problems with K & M in many years and many vehicles, but I'm not a "professional". Now, on to the BAD review. Did the next change myself. The drain plug was still sealed to the oil pan with the yellow paint applied by the Hyundai inspector, and the aluminum OEM crush washer was still on the plug. Kwik Kar drained the oil through the OIL FILTER PORT!! This is one time I wish I had taken it in to a different shop for the oil change. If I'd had a "professional" witness to this travesty, I'd have turned them in to the Hood County DA. If you value your vehicle, avoid this jip-joint like the plague. read more