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Recommended Reviews - Kwik-Fit
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2 years ago
Had a puncture this morning and suffered an appalling service from the RAC who eventually took me there 3 hours after I called them to kwik fit as my tyre could not be repaired and my car does not have a spare. i was feeling pretty low by the time I got there but they were absolutely golden and changed my tyre really quickly with a lovely customer service. Thank you to all the gents there. read more
16 years ago
More like Slow Fit! Had 2 Tyres done about 3- months ago & they took ages to do this simple job! Should have known better but went back for another 2 Tyres recently and although having just one car on the ramps the member of staff said he couldn't check my Tyres for about 2 hours as they were too busy! They seem to think the world evolves around them and everyone has plenty of time to wait around... Not me'! I will not use this branch again. read more
14 years ago
Went for an Mot to kwik fitt a a couple of months back and with the intention to have a full service as well. As i like to save money,. Looked online and got a 20% voucher off the service and paid £100 online. Went into Kwik Fit Redditch branch around 9am. Manager didn't have a clue about the booking or the discount. Was advised MOT will be done first to see whats needed and to leave the car and will be ready by 5pm. What can i say? At 2pm receive a phone call that the car failed its MOT and that it needed a few light bulbs, a couple of new tyres a new spring coil which they would fix and service and then MOT at a cost of £350 (already paid £100 including discount) so the bill came up to £450. When i attended at 5pm i paid the balance and asked about the chargesas one of the charges were for re-fitting one of the bulbsas the manager said It had a reverse image. Needless to say not only i will not be using Kwik Fit again,i warned friends,family and mates with car fleet businesses.I can confirm at least 1 of them has dropped the contract with the jokers of Kwik-Fit read more
More info about Kwik-Fit
1 Lakeside Industrial Estate
New Meadow Road
Redditch B98 8YW
United Kingdom
Directions
0870 999 7282
Call Now
Visit Website
http://www.kwik-fit.com
Other Amenities
Does Kwik-Fit have free WiFi?
Yes, Kwik-Fit has free WiFi.
Why does Yelp recommend reviews?
2 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
15 years ago
i recently visited the redditch branch of kwik fit to have an MOT carried out. i have recently lost my father who used to sort this kind of thing out for me, so thinking kwik fit are a "reliable" brand i went down there and had my MOT which they say it failed something to do with the brakes. so i took it in a couple days later to get diagnostics run on my car. this was monday, i dropped it in at 10am and didnt hear a thing from them all day, i then called them tuesday morning to find out what was going on with my car, i was told that they had to order a part in, and that it would be in by the afternoon and they would be able to fit it so i went down before the end of shop and it hadnt been done as they had ordered the wrong part, the same thing happened on wednesday and by thursday i had had enough. i took my car to another garage who found nothing wrong with my car at all and all that needed doing was adjusting something. so i paid for an mot that failed my car for no good reason. i feel so mistreated. i will never be going there again and i definately will not be recommending them to ANYONE read more
14 years ago
This branch does not care about its customers, phoned up saturday morning to book an air conditioning service, agreed the time of 10.30. explained that I needed to be away by 12.30 due to a family commitment. I turned up at 10.20 only to find out that the person I spoke to on the phone was the only person qualified to service air conditioning and he had gone to redditch shopping which later changed to taking the takings to the bank. I waited until 10.45 and he still had not returned. I left a message for him to call me and left a contact number, so far he has failed to call. I have sent a complaint e-mail to kwik fit HQ and again so far they have ignored it and have not contacted me. Took vehicle to Woodyard Garage in Redditch instead, a family run company who do care, and did the job at a very reasonable cost. I will never use kwik fit again !!!!!! read more







