Have been seeing Dr. Fortna for several years now for routine cleanings and checkups. Recently had…read morea molar crack in a tooth with a childhood filling. Dr. Fortna attempted to save the tooth by refilling it - pain free anesthetic injection and done in 15 minutes. Unfortunately the tooth was cracked down to the pulp and a follow up visit was needed to fit for a crown then do a root canal. No need to see an endodontist. Dr. Fortna did an excellent job with the root canal (3 canals) and the post-procedure x-ray looked textbook perfect. Oh yea, and again a pain free anesthetic injection with only slight pressure during the procedure. I can finally chew with both sides of my mouth again. Excellent work!

I initially went in for a consult I was told that it would be an 80 minute consult with a plan of…read morecare my teeth are in very good shape. only some. Old fillings received my initial bill for $254 for the consult I asked what the next visit was going to be to have my teeth cleaned and she said oh you need your teeth cleaned a fluoride treatment and bite wings I said wait I already had bite wings at the first visit and why am I getting a fluoride treatment at the age of 55 she said ok we will cancel the bite wings and the floride treatment your bill would be 187 for the cleaning ok np a little bit Leary from the sticker shock of just the consult bill I asked what will the next visit be to have my two fillings filled in my one tooth and she said $700 unbelievable No Thank you I will make my exit now I said because if I really need something done you will charge me 10,000 to have something simple done so I better make my leave of absence now I wouldn't recommend this place staff were very nice waiting room was very nice but charges are ridiculous

Hey folks! This is the place you want to go to. It's where you'll want to live. The staff treat you…read morelike family and the environment is comforting enough to mention for. Grab a seat. Take a chair. They will fix you up good. Removing infections of the gums and teeth cleaning all around. The sweetest part about flossing your teeth is sometimes having to take care of bigger concerns. Choose this spot and take it off the list. Congratulations your life's back!;)

For decades, I used to be awesome with my dental care, but haven't been to the dentist in let's…read morejust say a few years, due to moving around. The care I received today was amazing and very reasonably priced. I was blown away by the doctor, she explained everything she was doing in real time - that's not what I've ever experienced before going to the dentist. Unbelievable care. A++++

Cliff notes: overcharge, give you the runaround, misplaced X-rays... sent a bill I didn't even know…read moreabout to collections This place is a bit of a mess. I had a few cleanings done here, which were pretty normal. Like others have said, I had to wait longer than expected but nothing too drastic. I did end of switching providers though after one too many bad experiences that could not be coincidental. Saga as follows: -They switched dentists between my 2nd and 3rd cleaning here. During the second cleaning I was told I would need multiple fillings (which I kept procrastinating...) During the 3rd cleaning the new dentist said I did not need any... (to give benefit of the doubt, maybe every dentist is different...? But I felt like the previous dentist was just trying to get money out of me! -They were VERY hesitant to give a referral for a wisdom tooth extraction to anywhere but one specific place (which didn't take my insurance) Once I finally jumped through all the hoops for them to finally release my information to who I was asking them to, they only sent part of my record and I had to get X-rays redone at the place I was getting my wisdom teeth out because they "didn't have it" -During my 3rd cleaning they took the X-rays again because the "didn't have them" How do you misplace X-rays...? ‍ - the new dentist was really demeaning, mansplained EVERYTHING to me, even restated something I literally just said, and used my name every other second thinking he was "connecting with me." I did not like it! But I was thankful he retook the X-ray "for free" (not my fault they misplaced it though...) and did not lie about my filling so that was nice... mixed reviews on him -Nail in the coffin, my last appointment was 7/22 and i have not heard from them since (except to cancel a cleaning 1/23 because I decided not to continue with them...!) All of a sudden I get a collection notice in the mail saying I owe them money for my last cleaning.... I called to ask why I didn't get a bill or a call or anything. They claim they sent 8 bills before sending to collection but I did not get 1... Needless to say: proceed with caution. The people are not bad (also not the best...) but I had one too many bad experiences for it to be coincidence.

I use this Dental Facility and I have zero complaints. The quality work performed cannot be…read morecontested and fills all of my needs! They inform me what needs to be done (by a Specialist, etc.) and I arrange to do it. I recommend them to all. I recently arrived with my two grandsons and was "in and out" extremely quickly. Highly recommend.

My family (of 7) has had the best dental experience with Parkesburg Family Dental. The staff is so…read morefriendly, the dentists and dental assistants are thorough and really pay attention to their patient's concerns. When it comes to pain management during a procedure they make sure you're comfortable before proceeding with any work. They also have a great relationship with reputable orthodontists and oral surgeons so you know their referrals are excellent. The front desk is so efficient. Never a long wait to check in or check out. Scheduling appointments are easy and they always find a way to work with your needs. Pricing is reasonable with and without insurance. We found this out when one of our kids aged out of our dental insurance. There's a value plan for existing patients. I can't say enough good things about this practice. I definitely recommend Parkesburg Family Dental.

Great experience!! Dr. Eckhart is a true professional and it shows. I needed an extraction on a…read moretooth that I had a root canal on years ago. The tooth split because I didn't have a crown put on it ‍. Not going to lie, I was pretty nervous about having this done because of an very rough extraction I had done in the past. This experience with Dr. Eckhart was nothing like my past experience. He explained the procedure clearly and showed me exactly what was about to happen. Because he shared with me the "what" and "why" about the procedure it really set me at ease. I had a tough case because of the root canal done years ago. He was in and out in about 25 minutes and I didn't feel a thing! I felt a little pressure but no where near uncomfortable. He also put in an implant, which took about 2 minutes, so I will be able to chew on that side of my mouth. All of this happened yesterday and I am pain free today! The extraction I had in the past from a different doc I couldn't eat for a week. I can't believe how good my mouth feels. All because Dr. Eckhart cares about what he does and the patients he works on. Repeat business is the best review any customer could give, I won't go anywhere else!!

Worst dentist I have ever been to. As long as you keep doing 'procedures' he is happy. The last…read moretime I was there for a cleaning and after that Dr. Katz came up checked everything and just loudly said BORING and walked away as there was nothing more to be done. This after I had spent a couple of thousand dollars when I did not have insurance. He gave me a 10% discount once because I was paying his full cost out of pocket. Also, while doing a root canal, he said he was having difficulty completing it and sent me to a specialist. That Doctor found a metal piece from his 'pick' lodged in my gum I think. I had to pay the specialist also. Terrible.

Dr. Katz preformed a root canal that eventually became infected twice in a two year-period. I was…read moresent to an endodontist who looked at the x-rays and found a broken wire stuck in the root of my tooth. The piece of metal couldn't be extracted, and I was sent back to Dr. Katz to extract the tooth. Not only did I have to endure the pain from the infections but had to pay the specialist for the amount my insurance did not cover. When I complained to Dr. Katz about the broken wire, he said, "You always take that risk." I stated that I didn't think I should pay for any of the extraction procedure. Dr. Katz did accept my insurance payment and did not charge me for my portion of the extraction procedure.

Dr. Bell and Myers are awesome. Office staff is friendly. Kacie H. is outstanding DH. She listens…read moreto patients, she is awesome at her job and knows how to keep pain to minimum during cleanings and I get anxious about it. Honestly, I keep coming back for last several years because of her even though my insurance does not cover 100% when I could go elsewhere.

I've been a patient of Dr. Bell for over 30 years and I would highly recommend him and I have sent…read moremany friends to him over the years. They have all been ex-tactic with his service and professionalism. He's very experienced with every kind of problem and will recommend the best course of action that's right for YOU. His office is equipped with state-of-the-art equipment and he usually can get everything done in 1 visit. If you have an emergency and the office is closed, he wont hesitate to meet you at his office for an emergency appointment as hes done for myself and so many of my friends. Dr. Bell and his staff, in my opinion, are the best of the best and go above and beyond in service 100% of the time.

As always after being absent for the covid virus, I had a great visit and I finally got to meet Dr…read moreDitty and had a great assitant prior to seeing Dr Ditty

I was a patient for over 10 years and the quality of service has really gone down hill. Autumn from…read morethe from office should be fired. She is prejudice against people that she thinks does have insurance. I have insurance, but she didn't do her job until I got there. It took 48 minutes to finally verify that I had insurance. By then, it was time for the next patient. Autumn told me that they were not going to clean my teeth and that I had to leave. I drove 2 hours round trip for nothing. Autumn was rude, disrespectful, and talked down to me. She had a chip on her shoulder and a power trip. She should be fired immediately for how she treated me. I will never go back to this dentist office again because of Autumn. There are so many choices of dentists on Linglestowns Road that I don't need this one. I would not even give it one star. Actually it deserves zero stars because the customer service from the employees there is horrible. They are hiring low grade people that don't care about the clients. Autumn bullied and degraded me. She thought I didn't have insurance and treated me like I didn't deserve service. She literally told me to leave. She told the dental hygienist not to service me. She is a horrible person with a mean personality. She should not be working with customers. She is incompetent because I've always had insurance, but she didn't do her job correctly. She needs some customer service training. Also, she should do her job before the patient shows up instead of waiting till the last minute. Dr. Shirley and Dr. Ditty... you are hiring people that are giving your practice a horrible name. With all the competition around you, your employees should be giving top notch service to each and every client no matter what. The client is who pays your salary...just remember that. I tell everyone how horrible your place has gotten. I suggest you give your employees some training and fire employees like Autumn. I could go into detail how horrible Autumn was to me but it would take pages. AUTUMN NEEDS FIRED.