First time here at this location. They have a large variety of products and really good deals. I…read morecan understand the long lines and the full parking lot but they do really well at trying to keep the lines moving and have good customer service. Would recommend and will be back. Tip: They are Cash Only but have atm's available.

Rushed experience with a rude employee. Music so loud you can't hear. Menu on the walls has no…read moreinformation but changes so fast you cant read it. We actually walked out without purchasing anything, went across the interstate and had polite people with lower prices.

Really great staff, cannot enter without a physical ID. I love that they have little trinkets at…read morethe door. Great cookies and chocolate - my friend spent maybe $180 but left with two full bags.

Change your store hours I'm came here 9pm thinking the was open until 10pm like it says on Apple…read moreMaps and other apps as well just to find out they close at 8:30, I'm out of state and drove 2 hours to get here

They've always done right by me ! The selection is huge and most bud tenders want you to leave…read moresatisfied. I like to shop around from time to time but I always end up coming right back to this Levels location bc it feels like home. Bulk Deli selection is one of the best around! And they Doinks have never disappointed me yet! #GoLevels#HarborFarmZ Sour Diesel I'm coming back for 28grams. I 'd this Sativa Strain

Urb was amazing! 35% off your first purchase, a welcome bag, and incredible prices (I'm from…read moreChicago) Bri was such a sweetheart and made me feel right at home with some excellent edible recommendations :)

Best dispensary in the circle off exit 1. Prices good,…read morefriendly, knowledged work patiently with each client. Daily specials.

I have never been to a cannabis store so I don't have any comparison…read more Walking in there is a security guard. The decor and style of the store was very slick-very cool. The young girl who assisted us was very nice and helpful. My friend has a lot of questions and was assisted nicely. Since I'm not a customer I probably won't return. Not because of anything negative, I won't need anything. It was great to see how it works and Puff seems to have it all worked out.

To begin, I waited about 20 minutes just to find parking, then stood in line for approximately two…read moreand a half hours. Despite that, I stayed in good spirits because I came prepared with a detailed list of edibles, along with plans to purchase an ounce or two and some moon rocks. Since I live out of state, it was especially important for me to clearly communicate my order and double-check everything before leaving. The associate who helped me (name possibly Uleane or Juline, she refused to raise her voice) immediately came across as uninterested and disengaged. I don't want to assume anything beyond poor customer service, but the interaction felt uncomfortable from the start. The store was loud, yet she made no effort to speak clearly or ensure I could hear her. She spoke extremely quietly, often seeming like she was mouthing words, and repeatedly backed away from the register while speaking, making communication even more difficult. At times, her demeanor made me question whether she was overly inebriated. She also seemed unfamiliar with the inventory and hesitant to ask coworkers for help. At one point, she stopped looking for an item entirely and didn't mention it again until I prompted her to check the back. This lack of initiative and communication added to the frustration. When about 80% of my order had been gathered, I asked to pause so I could verify everything for accuracy, especially important given I was already noticing incorrect items being pulled several times. Her response was shockingly unprofessional: she became visibly irritated and dumped the contents of my bag across the counter in a passive-aggressive manner. Even a nearby coworker appeared confused by her behavior. Instead of allowing me to review the items, she began rapidly counting them. When I clarified that my concern was accuracy, not quantity, she scoffed, rolled her eyes, and insisted, "I got everything you asked for," while continuing to bag items without addressing my request. I calmly explained that I needed to verify, but her attitude remained dismissive and hostile, so I quickly ran through my list. Due to the tension, I asked her to complete only one of my transactions so I could work with another associate. My boyfriend, who was with me, happened to be having a much better experience with another associate named Celeste. While Celeste initially seemed friendly, there was another issue that left a bad impression. At some point, it appears my original associate shared a biased version of our interaction with her. Toward the end, Celeste began speaking negatively about another customer, referring to her as a "b**ch" and making comments about giving her a free preroll so she could "chill the f*ck out," along with other flippant remarks. At the time, we didn't realize she was indirectly referring to me, so we didn't engage, due to how inappropriate it was. It was only after leaving and discussing everything that we made the connection. I want to be clear that I'm not trying to police the tone of a dispensary environment, it should be fun, but this is still a business, and professionalism and respect matter. It was especially disappointing because we had tipped Celeste generously, all while unknowingly being spoken about in that way. Unfortunately, my concerns about order accuracy were validated after leaving. I was charged for an item I never requested, received incorrect gummy flavors, and was missing several items I had intended to purchase, issues I specifically tried to prevent by reviewing the order in-store. To make matters worse, I followed up with an email about this experience and never received any reply or acknowledgement, which only adds to the disappointment. I visited multiple dispensaries on 4/20, and every other one provided exceptional service. That contrast made this experience stand out even more negatively. While I used to enjoy shopping here, this interaction, combined with the lack of follow-up, has significantly changed my perception. I will not be returning.

Always a good deal to be had! Love coming here for deals on everything from Rosin to flower!read more

This dispensary was definitely not a vibe. I have been to many a dispensary and have always had an…read moreextremely pleasant experience. My experience at the Vibe was diabolical. The cashier was aggressive and super racist to my friend upon entering for no reason, completely ruining her first dispensary visit. To make matters worse, the weed was awful. 0/10 would recommend.

Nice people! Fast service! The selection was very nice! And the prices were reasonable.read more

I traveled from Wisconsin expecting a deal or a free ounce. The advisor said there was a free ounce…read morewith every $100 purchase, but the seller told me there's no deal today. She was really rude, and I'm very disappointed happy 420

This place is so amazing and all of the workers are very kind and helpful. Specifically Ant was…read moresuper friendly and informative.

There's levels to all things and 420 is no different. There's plenty to choose from in New Buffalo…read morebut for a more specific kind of connoisseur there's this place. Had a fantastic experience here. From the greeting to the time spent with the bud tender; it was top notch. They control the entire process from seed to sale. They know the product, the effects, and the history. No guessing or specific brand pushing. Great strains and excellent product and good pricing. Highly recommend these folks!