I've been with Commerce Bank for 22 years. I love the Leawood location. Kevin Snow is my banker and…read moreI met him 22 years ago. He likes all of his customers and makes sure they are satisfied before they leave the location. I bring them cookies so they will know I appreciate their service.

Fucking suck. Put money out of my retirement in. They said it would be on hold for 6 business days…read more I'm on day 8 still hasn't went through.

After being a customer for 15 years Security Bank aided Straight Talk wireless in ripping me off of…read more$250. Before Xmas 2025 I ordered a locked Iphone and 1 month service. Did not arrive. Call center for Straight Talk in a foreign country. No help, no order number, no invoice, nothing. Went to Security Bank and was told no problem but I needed to wait 30 days to report. I purchased same thing at Walmart since it was Xmas gift. After 30 days I went in to bank and filled out affidavit. A week later Security Bank sent letter saying I was denied and was just out the money. What about the month of service for the phone that was never received nor activated ? Sorry, you are just out. What kind of bank does that to a 70 year old long time customer? You have zero protection if you use Security Bank debit card. My new bank said that should never have happened.

I would like to thank PJ at the Woodland office for helping and going above and beyond with my…read moreaccount.

Great first time experience! Had been searching for a neighborhood vs. corporate chain bank where…read morethe employees know your name vs. "next".

I will start out by saying I do not have a personal account with Country Club Bank. I have had…read moresome interaction with them through churches that I have been a member, and for whom I have served on financial committees. This location in Shawnee is one that we use at my current place of worship (Journey Community Church). I have to say, despite the ostentatious-sounding name, Country Club Bank has left me with the feeling of that old, family-friendly, neighborhood bank time and again. They are very nice people, easy to work with, and even remember my face for the infrequent times that I happen to walk in and actually need something. Not a lot of red-tape or trying to act like they are some big-player in the banking world. If I lived a little closer, I would make this my personal bank, as well, and invite anyone who does live close to check them out. They sure beat the service I have received at Commerce Bank or UMB.

I am not a US Bank member (any longer), but I had a couple of accounts with them years ago. Just…read morerecently I received a collections notice for an account closed over 3 years ago. I was pretty irritated, having not been contacted within the last 3+ years, and called to find out where it could possibly be from, as I could not readily remember any account with them. After a bit of the "let me see if I can find someone else who can help you" run-around, I was told I needed to go to a branch to get more information. I went into this branch and ended up being helped by a young lady named Jessica. She was wonderful. I didn't get the answers I was hoping for, but she did an excellent job of making me feel like a valued human being, even though I wasn't even a member. She went above and beyond to get me some answers, while also helping other members that were in line. I don't bank here, but I would recommend that you consider this location if you do.

To the staff member of U S Bank of this morning working at the Shawnee Mission Parkway location-…read more after you initially failed to greet me while in the drive through and asked me what I needed? I stated to deposit money and receive two pup treats as we do about 3 times a week. You sent the deposits back without the dog treats and when I sent the carrier back in and called you - you were extremely rude and stated that you were the only one working and I could wait or come in to the lobby as you had a customer in front of you. I stated that I would not come in due to my dogs being in the car after telling you that your behavior was very rude. You then sent carrier back with nothing in it. This is completely uncalled for! There are others who work at this branch who have been the ONLY workers and have displayed grace and appreciation for my business. You are working in the wrong field - it is NOT client's fault that YOU can't handle your frustration. I pray management addresses this with YOU today!

I stumbled into cornerstone bank and was greeted by a tall guy named Ken. He interrupted what he…read morewas doing and very patiently answered all my questions. I don't remember many times when I've gotten such an enjoyable feeling upon first meeting a businessman. I am considering business with their bank. Robert Q Smith

The exceptional service provided by Jonah from Cornerstone Bank's customer service team not only…read moreresolved my account issues efficiently but also made me feel confident in the bank's ability to deliver a superior banking experience.

The person I spoke with on the phone was very kind and helpful, but when I asked if someone could…read morewalk me through how to upload transactions into QuickBooks, I was told it required a cardholder to be present. What I really wanted to know was something much simpler: whether your online system can be integrated with QuickBooks Desktop, and if so, how easily. I wasn't asking about a specific account just the general process and whether it was possible. I work with small businesses to help them start, grow, or even close, and part of that is making sure their financial tools actually work for them. One thing I can say with certainty is that Wells Fargo is not a credit card I'll be recommending after this. Again, your phone rep was very nice, but the QuickBooks team apparently isn't allowed to speak to anyone who doesn't already have an account. My client isn't going to spend 30 minutes navigating a phone tree just to end up more confused than before. At this point, I'll be strongly recommending they explore another credit card option. Kim

Great Wells Fargo, people are super nice there, they helped me a lot with my paper work, all of…read morethen are super welcoming and dedicate.

The tellers at this bank are wonderful, but I'm not pleased as a whole with this bank. They take…read moreDAYS to deposit funds. Just this week I had an instant deposit from Amazon and it still has not been posted to my bank account. I looked this morning and a Direct Deposit sent Thursday isn't in my account. I will be finding another bank at this point.

I recently moved from my home in Shawnee, and the one thing I miss the most, is MY bank... FNB, at…read more63rd and Pflumm. I still have my accounts at FNB, along with my, safe deposit box. . The tellers are the friendliest you'll ever meet and always provide the best of customer services. FNB is an hour away, but if I go into Shawnee, I will most usually stop in to say "hi", especially to Nora. You can't miss her .. she's the one with dark hair and the biggest smile.

After 20 years of having an equity line of credit on my home Bank of America said they are closing…read moremy account. My home has been paid off years ago. Anytime I use the equity line it is short term. Just a few months. They want me to requalify. The home is worth twice what the equity line limit is so there is no risk to the bank. I keep over $20k in a the bank making less than $10 a year for a no fees account. I just saw that I was charged $90 for my credit card. I have already started moving my money to Fidelity where I make 3.75% on my money. After 55 years at Bank of America I say, "YOUR FIRED".

Brought a check scanner out to find out if we needed to return. The lady was so rude. She would not…read morelisten to me. Told me to call customer service number on instructions. There was no customer service number. Went back in and asked for manager. She said she was the manager. I could wait 45 minutes for a banker if I wanted to wait. If she was the manager at this location they are in trouble. At one point she even rolled her eyes at me like I was stupid. I would never bank there. She was too busy to help a commercial account customer how would she treat a individual customer account holder.

Fantastic coffee shop in Country Club Plaza. Reasonable prices and a great atmosphere to work for a…read morebit. I'm not a Capitol One cardholder, but if you are they give you 50% drinks! Coffee is provided by Verve Coffee Roasters. My Cortado was excellent!

As a new-ish capital one member, I was super excited to utilize this space. Then I realized, anyone…read morecan go here! You don't have to be a member. One of the benefits to being a member is the discounts on coffee but that's about it. At this particular place, they have rooms for studying/working, games to play, lots of comfortable seating, a full service cafe, and other amenities. I was pleasantly surprised!! I was also happy with how friendly the staff was when going there. I did not love my latte but will try a different flavor in the future.