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    Services - Bank 21

    Auto loan

    Business banking

    Business loan

    5 More Services

    Business merchant services

    Mortgage services

    Personal banking

    Personal loan

    Treasury services

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    Recommended Reviews - Bank 21

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    7 months ago

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    2 years ago

    I had a good experience with Tracie and Tia. They have been very helpful with my consumer banking needs.

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    Carman B.

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    3 years ago

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    Carman B.

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    6 years ago

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    Ask the Community - Bank 21

    Are they ever going to have more locations--making it more convenient for more people?

    Hi Carolyn, thank you for your question. I would love to talk more about this with you if you would like to give me a call at 816-220-0400. We are interested in hearing about other areas and are open to discussion. We are very excited about our… Read more

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    Commerce Bank

    Commerce Bank

    (3 reviews)

    Commerce Bank is a joke. Plan on leaving this institution ASAP, (after 6 years!) because it has…read morejust been one thing after another with no help or solution. They make banking so difficult when in reality it shouldn't be!!!! During this COVID-19 crisis, you think they would be making all efforts to keep you at home and away from the banks as much as possible, right?? Lol not in my case, my mobile deposit was deactivated a few months back due to some overdraft issues which I attempted to communicate with the banks. With NO resolution. Funny thing is, mobile deposit was deactivated for other reasons...had nothing to do with bounced checks or fraud or anything like that! JUST a few overdraft issues which I actually used mobile deposit to get my account back on good standing QUICKER!!! Which by the way their overdraft fees are $40!!! Lol so for someone who gets behind in life...which happens...be prepared to be further behind with their fees! I tried calling to see if they would reactive it since it was a unique and critical time. They told me it was not possible and that I could have mobile deposit access in about 6 months. SERIOUSLY!! So this morning at 9am I go to the bank to deposit my checks before work. Come to find out DUE TO THE CRISIS, they do not open till 9:30am. Can anyone else see my frustration!?!!!!!! You want a Bank that's working for you and a place where you feel your money is well protected...a place you can TRUST. Then DO NO GO TO COMMERCE.

    A bank is a bank, and these humans at this bank treated this out of town costumer top notch…read morecustomer service

    Arvest Bank

    Arvest Bank

    (1 review)

    TLDR: do NOT use Arvest for a mortgage- THEY LOST MY MONEY!…read more I went through Arvest for my mortgage because of past business relationships with them, and the assurances they gave that they do NOT sell or transfer their mortgage loans. WRONG! They have decided to outsource my mortgage, only 5 years after origination, and in their brilliance decided to do this over the HOLIDAY! I had already made my December payment (via auto pay electronically, just as I have for the past 5 years) when they notified me of the change. I called and asked about it, and they assured me that my payment would be processed and applied to my loan before it got sent to the new bank. Now, here it is 10 days later, and they still have not processed my payment, nor can they even FIND it! The money has been taken out of my bank account as if they received the payment, but they have not applied it to my loan and told me they "don't have the payment." They won't investigate it, telling me to go back to my bank and have them investigate it themselves. Meanwhile, my loan is being sent to the new provider WITHOUT a record of my last payment since Arvest "did not receive it" (even though they did because the money was taken out of my bank account). So, I am now out $1100 for my originally made payment that ARVEST CAN'T FIND, as well as having to come up with ANOTHER $1100 to pay the new company so I am not behind in my loan, until SOMEONE can figure out what Arvest has done with money!

    Bank 21 - banks - Updated May 2026

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