In just two short weeks of searching for the perfect orthodontic office, I've come to realize just…read morehow lucrative the braces business can be. I'd even go so far as to say I wish I'd chosen dental care as a career path. Before I found Pellegrini Orthodontics, I encountered two other businesses that felt less like professional dental practices and more like back-alley setups - no receptionist, no dental assistant, but they had no qualms about charging $3400 for care. My very first encounter involved a practice that asked for payments via Zelle and Cash App, telling me a 3% charge would apply if I used my debit card. Incredibly, they had a treatment estimate ready for me before they'd even seen my teeth because, according to them, "everything was the same cost." However, once in the office, the orthodontist declared that the down payment was $1200 because he recommends light force braces and he had to send something to a factory. I endured such nightmares more than once during my search for a good orthodontic office. I decided that if my experience with Dr. Pellegrini's office wasn't radically different, I would just give up. I asked for a sign I was in the right place - and was immediately impressed. The moment I stepped into the office, I was treated with kindness and care. They even offered assistance with my young son. From Ruta, the empathetic front desk scheduling clerk who adjusted the air conditioning without being asked, to Amanda, who handed me a laptop to complete paperwork with a genuine smile and even greeted my child. My scheduled appointment time arrived, and Kayla came to take me to the back. I told them my husband and I had appeared on TV during a baseball game on Tuesday, and they eagerly insisted on watching the quick snippet with me. The office atmosphere was warm and inviting - it felt like I was hanging out with family. Once inside the treatment room, Kayla assured me that she would address any of my concerns and took the time to understand what I wanted to fix. Tehanna entered the room and started taking pictures of my teeth. As any mother will tell you, keeping a two-year-old distracted can be a Herculean task, but Kayla was a natural, playing with my son and keeping him entertained while I had my pictures and X-rays taken. When I returned to the treatment room, Kayla discussed what she had observed from the images, listened to my concerns, and gave me a range of treatment options. Dr. Pellegrini then came in, examined all the pictures and X-rays with me, and carried out a physical exam. It was clear that they take their time to create a personalized treatment plan. It didn't feel rushed or impersonal. I was given ample time with the doctor and treatment coordinator to work out a plan for my teeth. Listing all the positives of my experience at Pellegrini Orthodontics would have me here all day. But I will tell you this - Dr. Pellegrini is hands-down the best choice for any orthodontic care. His team takes the time to get to know you, they are kind and considerate, and their passion for their work is palpable. My experience with this office was not just comforting, but also affirming - I was willing to pay any price to work with them. Despite their reasonable pricing, they could have asked for more, and I would have found a way to make it work. In conclusion, I am beyond impressed with the services I received. Had Pellegrini Orthodontics been the first office I visited, I would have remained blissfully ignorant of the darker side of the orthodontic industry. A heartfelt thanks to Dr. Pellegrini and the care team - I cannot wait to start my treatment at your office!

I had the best experience with Pellegrini Orthodontics. My teeth was in bad shape, lots of…read morecrowding and overlapping areas. Pellegrini was able to come up with a plan using Invisalign, which I wasn't expecting for how crooked my teeth were. The attention to detail, clarity of instructions, friendliness of all staff, and ultimate care for me was more than I could ask for. Dr. Pellegrini does not settle for anything less than perfect, but it was also a partnership to achieve the final result. It took some time and a few adjustments but my teeth look great, feel great, the bite is wonderful, and I can't imagine what it was like before. Come here with confidence, they're amazing!

My son has a Herbst device and while visiting Seattle he had a screw come off on day 1 or a 15 day…read morevacation! lol The staff here was very kind and effortlessly assisted us in getting it fixed. I'd highly recommend this orthodontist to anyone and everyone!

Took 11 y/o daughter for a consultation here and we will not be returning. First off they were 30…read moreminutes late to start and made no apology. The waiting room was over crowded and we barely had anywhere to stand. While examining my daughter the Dr. asked my daughter directly if she had started her period. I noticed that Dr. Katz doesn't even have a medical degree and had no business asking or needing this information. She then stated that it's really important to start her treatment now because she will stop growing soon. There is no way this is accurate. She is 11 years old. The Dr. also told us she will need 2 baby teeth extracted by her regular dentist even though her dentist doesn't agree. The dentist left the office w/out explaining the reason behind this, leaving her assistant to explain. The assistant also told us that the braces will help with grinding, which made no sense. The whole visit was over an hour and felt inappropriate and grifting.

Surprised and blown away that we didn't find Dr George and team sooner!…read more We moved in and out of Washington for my work over the course of two years. During that time, I transferred my kids through two orthodontist offices and accidentally exhausted all ortho benefits with insurance. I didn't realize that until I tried to get one of my kiddos a quote to continue ortho care back in WA. Back in WA, I got quotes from Lund and Borne orthodontics in Lake Stevens. Borne ortho wanted $2000!!!! to just remove braces and put on retainers. Lund ortho tricked us into an appointment and would not give us a quote once there for removal of braces/retainer even though their office is where we started and they quoted about $6700 for his braces to begin with, which I paid in full alongside insurance to avoid monthly charges. I felt super hopeless. I came across Dr George on google reviews and gave his office a call. Right away, the receptionist was so very kind. I didn't even share with her my prior bad experiences. She set up a free appointment and consultation with Dr. George. The Everett office was very clean and full of teens and patients. It has a very relaxed waiting room that is comfortable. The lady checking us in was super sweet. The lady photographing my child's teeth clearly has experience with teens!!! I was super impressed. The uniforms they wear are very professional. They clean the stations after every patient. Parents are MORE than welcome to accompany their kiddo, which is great because some places make you feel terrible for wanting to accompany your kiddo. Dr. George was so curious as to our back story so I shared and he was more than empathetic. I seriously thought all WA orthos were arrogant and out for the money based on my experience with orthos in Lake Stevens, so I was so blown away by how amazing Dr George is. He's a people person. He really cares about your circumstances. I literally was emotional with tears when he was more than reasonable with his quote to remove my kiddos braces and get him into a retainer. It literally was like God answered a prayer. We came back the next week for braces removal and then a few days later for retainer fitting. Staff were super kind and very thorough with educating my teen on how to wear his new retainers. I feel very blessed to have come across this office. If we have any ortho needs ever again, Dr. George is hands down the best and where we will be at!!! Highly recommend for so many reasons including excellent customer service. You matter to Dr. George, not your wallet!

I would stay clear of this orthodontist. He worked on my girl. Needless to say, he doesn't hold…read moretrue to what he says he will do. She had to have teeth pulled and then braces. He said he was going to get her teeth to move and all will be well. Then 4 years later he couldn't move them told us he would make a plastic guard with fake teeth until she is 21 to get implants. Well 22 is here and her mouth is such a disaster from him. She has to have 2 more teeth pulled, the braces on for another 2 years and then implants. I would definitely stay away from this guy and his office. Btw his staff are jerks too.

I needed some immediate help to align my bottom teeth so that I could get the dental work done that…read moreI needed to on my top teeth. Enter Dr. Jacqueline! She knew exactly what needed to be done and didn't skip a beat letting me know what the plan was and getting braces on me ASAP. Dr and her assistants are some of the kindest and most welcoming people ever. I always felt like they actually cared about me and not like I was just another case. And now, months later, my teeth are exactly where they need to be. Even my regular Dentist made a comment about how perfect my bottom teeth were! If you need some Orthodontic care, go to Dr. Jacqueline at Harbor Pointe Ortho. You will be so very glad you did!!!

Dr. Deleon is amazing! She helped my whole family get the smiles we love! No only is she an expert…read morein Orthodontics. She is caring, patient, kind and friendly! Her office offers the latest technology to make you happy! I totally recommend her! She is the best!

Dr. Heather Eggenberger has a great bedside manner and all the dentist hygienists are awesome. I've…read morehad cleanings and had to replace a crown here. I'll update my review when I start whitening my teeth. Billing is what you'd expect from any dentist place. This dentist is worth the 30 minute drive from Sultan, Washington.

Was always a person with Anxiety about going to the dentist.. Didn't even go for over 10 years…read moreuntil I found this office. They were so great about my ridiculous issues and helped me get over my fear..Now going is so easy.

Top notch from the Doctor with the best sense of humor to the gentle wonderful staff 9 months from…read morestart to finish Beautiful job from crooked to straight. I am forever thankful you guys are the best!! I recommend everyone to you ! Thank you

I was impressed by the professionalism of the staff. Very polite and friendly. They are great with…read moretime management. They told my daughter 2 years of braces and it was right on the money. Thank you for your patience and we will be back with my youngest daughter in the near future.

What can I say about Bourne Orthodontics except WOW!! The staff and Dr. Bourne are the greatest! I…read morejust mentioned to him I was getting surgery and when I arrived home from the Hospital a plant and a get well card showed up to my home! This is just a small example of how much this guy really cares about his clients. The only warning I can give you is he's a perfectionist and will make your teeth look better than you ever imagined! I highly recommend this orthodontist over any other in this area by far!!

Dr. Bourne has followed my daughter for about the past two years. He came recommended by our…read morepediatric dentist and we were so glad to have found him! He and his whole office are so friendly and you can tell that they all really care about their patients. He listens to all of the concerns and then helps to create a treatment plan that addresses all of them the best he can. He has a staff person who goes over the treatment plan and all associated costs so there are no surprises at the end. I would highly recommend Bourne Orthodontics to all of my friends!

Dr. Oliver's office has made me feel much more at ease with individual treatment rooms, air…read moresterilizers, and proper social distancing protocols. He listened to my concerns and made the effort to educate me before starting treatment. I look forward to my visits here!

I am so blessed to have such a great friend. Thank you dr. Oliver for helping me with my emergency…read moredental needs

Everyone there is pretty nice, very respectful and professional. They've fit me in when I have a…read moretight schedule, so they've always been pretty accommodating. I started Invisalign about a year ago. My dad did Invisalign here so he recommended me. I do really like their work, it's definitely quality. I can't say if it's expensive because I don't know what other practices charge, but it felt reasonable to me. They also have good recs if you choose to further your smile with veneers or composite etc. Would definitely recommend!

We have had several issues with follow-up and communication at this office. My son was supposed to…read morereceive a new retainer at his April 2025 appointment, but it was never given to us. He has been using the same retainer for over a year and a half, and it is now cracked despite proper care. When I called about replacing it, I was told we had already received one (we hadn't) and that we would need to pay $300. Only after I went in person and asked to speak with the technician did they confirm the truth -- the order never went through last year due to a misunderstanding. Even then, instead of apologizing, the front desk told me they would give us a replacement "for free this time," even though it was clearly their mistake. We've also had previous visits where they forgot to give us last couple of Invisaligns and insisted they had. I'm sharing this so other parents know to double-check everything during their visits. The quality of care is fine, but the office communication and follow-through need major improvement.