Surprised and blown away that we didn't find Dr George and team sooner!
We moved in and out of Washington for my work over the course of two years. During that time, I transferred my kids through two orthodontist offices and accidentally exhausted all ortho benefits with insurance. I didn't realize that until I tried to get one of my kiddos a quote to continue ortho care back in WA.
Back in WA, I got quotes from Lund and Borne orthodontics in Lake Stevens. Borne ortho wanted $2000!!!! to just remove braces and put on retainers. Lund ortho tricked us into an appointment and would not give us a quote once there for removal of braces/retainer even though their office is where we started and they quoted about $6700 for his braces to begin with, which I paid in full alongside insurance to avoid monthly charges.
I felt super hopeless.
I came across Dr George on google reviews and gave his office a call. Right away, the receptionist was so very kind. I didn't even share with her my prior bad experiences. She set up a free appointment and consultation with Dr. George.
The Everett office was very clean and full of teens and patients. It has a very relaxed waiting room that is comfortable. The lady checking us in was super sweet. The lady photographing my child's teeth clearly has experience with teens!!! I was super impressed. The uniforms they wear are very professional. They clean the stations after every patient.
Parents are MORE than welcome to accompany their kiddo, which is great because some places make you feel terrible for wanting to accompany your kiddo.
Dr. George was so curious as to our back story so I shared and he was more than empathetic. I seriously thought all WA orthos were arrogant and out for the money based on my experience with orthos in Lake Stevens, so I was so blown away by how amazing Dr George is. He's a people person. He really cares about your circumstances. I literally was emotional with tears when he was more than reasonable with his quote to remove my kiddos braces and get him into a retainer. It literally was like God answered a prayer.
We came back the next week for braces removal and then a few days later for retainer fitting. Staff were super kind and very thorough with educating my teen on how to wear his new retainers.
I feel very blessed to have come across this office. If we have any ortho needs ever again, Dr. George is hands down the best and where we will be at!!!
Highly recommend for so many reasons including excellent customer service. You matter to Dr. George, not your wallet! read more